# UNICO Campania app — user reviews > 162 indexed App Store user reviews of UNICO Campania app by Pluservice.net, rated 1.80/5 from 83 ratings. - Source: https://appshunter.io/ios/app/unico-campania-app/id1504055273/reviews - App overview in markdown: https://appshunter.io/ios/app/unico-campania-app/id1504055273.md - Rating breakdown: 5★ 13 · 4★ 3 · 3★ 1 · 2★ 2 · 1★ 64 ## Newest reviews (15 of 162) ### 4/5 — Works well! *2026-03-24, version 17.4.0* The low reviews worried me but I had no issues using the app to buy tickets for the airport bus and the city buses! It’s a little complicated to know which ticket to buy (many options with different companies) but you’ll figure it out. ### 3/5 — Needs work *2026-02-22, version 17.4.0* For newcomers it is impossible to navigate. I had already used it in the past so it was easy. ### 4/5 — App has improved *2025-10-02, version 16.3.1* The app is working as far as I can tell (sitting stateside). I was able to create an account, login and find a bus from Positano to Salerno that I could have purchased a ticket for. I’ll add a fifth star if things work as they should when I’m there in November. ### 1/5 — Problemi biglietti *2025-09-15, version 16.3.1* Oggi ho comprato un biglietto EAV corsa singola NA3 e l’applicazione pur avendo preso i soldi dal borsello (credito in app) non mi ha caricato il biglietto lasciandomi scoperto e potenzialmente passibile di multa nel caso in cui avessi preso il mezzo. Sono senza parole, noi ragazzi universitari (così come i lavoratori) abbiamo fortemente bisogno di questo servizio, che é però davvero di basso livello. Ho sottoposto il problema all’assistenza e mi hanno detto che han fatto una segnalazione interna, senza nemmeno scandire un tempo minimo di risoluzione. Sono senza parole ### 1/5 — Do not download *2025-09-14, version 16.3.1* Useless app if you want to buy tickets - topped up 10 euro and it didn’t work ### 1/5 — App issues *2025-09-11, version 16.3.1* App in theory should work but the company have a message displayed on explore screen which you cannot clear due to bad formatting for iPhone. Next to useless now !! Pressing the don’t show again button doesn’t help as you still can’t see the button to close the message. iPhone plus is fine but not iPhone. Bad screen formatting ### 4/5 — Non mi fa accedere alla funzione di ricerca sulla cartina *2025-09-05, version 16.3.1* Peccato perché sembrava ottima ma ora quando vorrei entrare nella funzione esplora si apre un banner relativo alla sicurezza che però non scrolla e così non riesco a dare l’ok perché si chiuda. Per questo motivo non è più utilizzabile ### 2/5 — Non più utilizzabile *2025-09-05, version 16.3.1* Hanno inserito un declaimer che è mal disegnato e non consente più di accedere agli orari dei bus in quanto il declaimer non si può chiudere. Ci sarebbe da ridere se non ci fosse da piangere per un’app che dovrebbe essere ufficiale. Distruggere un app perché non si sa disegnare un declaimer che non si può chiudere è una cosa ridicola. E pensare che prima dell’aggiornamento funzionava bene. Spero risolvino. Purtroppo sono obbligato ad avere l’app per acquistare i titoli se no l’avrei già tolta ### 1/5 — Garbage *2025-09-02, version 16.3.1* Why the *bleep* do I have to register an email and phone just to buy a metro ticket. And to make matters worse, the registration process doesn’t work. ### 1/5 — Aggiornamento da incubo *2025-08-12, version 16.3.1* L’app non era un granché, ma almeno era intuitiva e funzionale. L’aggiornamento ha stravolto tutto ed ora è pessima, ho anche perso i titoli che già avevo acquistato in precedenza senza possibilità di recuperarli! La proposta automatica delle soluzioni di viaggio non funziona assolutamente per chi non abita in città, anzi propone cose totalmente inesistenti. Complimenti, ci vuole davvero impegno per fare un lavoro così pessimo e rovinare totalmente un servizio utile. ### 4/5 — Works well *2025-08-06, version 16.3.1* The app works well! I was pleasantly surprised to find that a lot of the issues faced by previous reviewers have thankfully been fixed. Translations are still a bit patchy and there’s the occasional bug (e.g. displaying raw HTML as text in places) but overall I had no major issues with it. The main thing that could be improved is that it’s not easy to find the tickets you want to buy. This could be improved by adding a search functionality. It’s also an issue because when you got to “buy” > “public transport” the list shown is truncated and you need to click “See other” which wasn’t immediately obvious. Another thing is that the AirLink ticket is called “BUSITALIA -BAGAGLIO - Salerno Aeroporto …” and doesn’t mention anything about “AirLink”. I’m still not 100% confident I bought the right ticket but the bus driver accepted it… ### 1/5 — Application qui vend des billets inutilisables. *2025-08-01, version 16.3.1* J’ai acheté pour 8€80 de billets que je n’ai pas pu utiliser. Le bus promis à l’aéroport n’existe pas, le train non plus (la gare est en travaux, ce que sait Google mais pas cette appli). Il faut télécharger ANM Go pour acheter des billets valides pour Naples, en particulier les forfaits une journée absents de UnicoCampania. Non testé sur d’autres villes mais je n’ai pas envie. Pas moyen de se faire rembourser mes billets non utilisés. Argent perdu. ### 2/5 — inutile per chi abita in provincia *2025-07-14, version 16.2.3* L'applicazione apparentemente sembra funzionare, e ora che ha integrato mooneygo permette di vedere le soluzioni possibili per raggiungere un luogo. Ma mostra solo le linee Anm, Eav e Air Campania, escludendo le miriadi di linee comunali in provincia o anche le linee di Trenitalia (linea 2 della metro o il treno Villa Literno-Campi Flegrei per esempio), spesso offrendo soluzioni assurde o ad orari completamente diversi da quelli di arrivo/ partenza desiderati. Nonostante le pubblicità, Moovit almeno per navigare il complicatissimo tpl a Napoli e provincia resta ancora la migliore ### 1/5 — 가입불가 *2025-07-10* 인증번호가 오지 않아요. **Developer response:** Ciao, per problemi in fase di registrazione, contattaci all'indirizzo email servizioclienti@mycicero.it o al numero 0282900734 e faremo il possibile per aiutarti! ### 1/5 — does not work *2025-07-09, version 16.2.3* no cod sent ## Most critical reviews (10 lowest-rated) ### 1/5 — As an international traveler avoid! *2026-05-26, version 17.6.1* This app is better suited with those that have the means to contact customer support with a mobile number since it has so many bugs. I purchased tickets using the app and it charged my credit card but never entered my account (I waited and checked repeatedly for about a day). Contacting the support email provided sends you on a scavenger hunt to eventually get directed to a phone number you can’t call unless you have a cell number. ### 1/5 — Non posso acquistare i biglietti. *2026-04-18, version 17.4.0* Questa app è pessima. Ho aggiunto 5 € di credito per acquistare due biglietti per Positano, ma quando provo a completare l'acquisto, che costa 4,80 €, compare un messaggio che dice che il pagamento non è andato a buon fine, nonostante abbia selezionato l'opzione con 5 € di credito. Ora non so cosa fare... Ho bisogno di una soluzione urgente!!! ### 1/5 — No ticket after payment *2026-04-13, version 17.4.0* I’ve just registered and bought a ticket successfully (transaction visible on the transaction list). However, NO TICKET at all is visible in the “My tickets” section — neither available, nor an expired one. So, I feel like I’ve been robbed. ### 1/5 — Nothing doest work *2026-04-11, version 17.4.0* Also design is absolutely anti human interaction ### 1/5 — App is a mess *2026-04-04, version 17.4.0* Design is over complicated, pages are only partially translated. Good luck finding the right ticket if you are not italian ### 1/5 — Not sure why I expected this app to work. But it doesn’t. *2026-04-04, version 17.4.0* As with almost nearly every app made in this country. It doesn’t work half the time. Great when it does work. It would be much more helpful if it worked all the time. Update: if I could give this app zero stars I would. I just bought a ticket to go from Pozzuoli to Montesanto and the app allowed me to purchase the ticket without issue. But there was in fact an issue. The Montesanto stop is closed for renovations and yet the developers didn’t think this app through enough to notify its customers of train closures. Classic Italian ingenuity! ### 1/5 — wrong timetable *2025-12-28, version 17.1.2* unusable ### 1/5 — Not sure why I expected this app to work. But it doesn’t. *2025-12-20* As with almost nearly every app made in this country. It doesn’t work half the time. Great when it does work. It would be much more helpful if it worked all the time. **Developer response:** Hi, we’re sorry you’re experiencing issues with the app. Could you please describe in more detail what kind of problems you’re having? We invite you to contact our customer support team at servizioclienti@mycicero.it or by phone at +39 02 8290 0734, so we can help you resolve the issue. ### 1/5 — I can’t register with different country *2025-10-22, version 16.5.4* I can’t register with different country, not accept other country phone number ### 1/5 — Very frustrating experience *2025-09-27, version 16.3.1* You just cannot bypass the terms page so the app is unusable very frustrating ## Most praised reviews (10 highest-rated) ### 5/5 — Helpful *2026-07-28, version 17.9.0* Used this app a bunch on our trip to Amalfi. Seemed to work just fine 👍 paid on the app ahead of time for reduced prices. Flashed the ticket(s) and QR Code(s) to the bus driver once we hopped on - no problem. ### 5/5 — Very Good *2026-06-30, version 17.6.1* It might not have worked before, but everything is working perfectly now. ### 5/5 — Shockingly works *2026-06-28, version 17.6.1* Just used in amalfi. Works best if you’re next to/near the station you want to use bc the map is a bit disorienting for those not familiar with the area. Was able to use Ravello > Amalfi bc our initial tickets were one ways! When you activate, it begins counting down and shows “625”. I’m guessing seconds but it doesn’t clarify. So activate when you see the bus stoping and people get off. ### 5/5 — Nessun problema *2025-08-23, version 16.3.1* Scaricato, effettuato registrazione, cercato soluzioni di viaggio e trovato rapidamente, acquistato titoli di viaggio, ricevuto conferma in 3 minuti. Quindi nessun problema. Ottima app...per chi dice il contrario non ha dimistichezza con le app o ha problemi con il cellulare. ### 5/5 — Useful *2025-08-17, version 16.3.1* Perfect to travel in bus ### 5/5 — Works well *2025-07-05, version 16.2.3* Any issues mentioned by other reviews I didn’t notice during my use, I’m from Canada and used a +1 Canadian number, no issues. Bought the tickets and boarded on time. Loading times can be a tiny bit long but overall not a problem. ### 5/5 — apple/google pay option please *2025-06-28, version 16.2.3* I like the app honestly. working great, I didn’t need to rush for ticket shops. Only thing is I find strange, I need to enter my card everytime. Apple/Google Pay options would be nice ### 5/5 — Buonissima !!! *2025-03-19, version 11.12.0* Ottima app. Funziona perfettamente. ### 5/5 — Be patient - it will work. *2024-05-25, version 11.4.0* Coming from the US, I had the same activation problem. I sent an email to support requesting assistance and they activated my account. It was really nice to not wait in line at the bus depot in Amalfi to buy tickets from the “man with the yellow vest” in cash. You can use a credit card and activate on your phone. Super convenient! My recommendation, plan ahead, be polite and patient, take some time to figure out the app. It pays off! ### 5/5 — servizio clienti efficientissimo *2023-04-06, version 10.10.1* Ho preso per anni i trasporti pubblici durante i miei studi ed è molto bello vedere come si stia rendendo il servizio più tecnologico e pratico. Non avendo più la necessità di utilizzarli con frequenza giornaliera ho provato l’app solo tre giorni fa per la prima volta. Ho riscontrato un piccolo bug che non mi permetteva l’acquisto così ho contattato il servizio clienti, hanno risolto il problema in modo efficiente e veloce. E inoltre l’app è chiara, intuitiva e ha tutto ciò di cui si possa aver bisogno, bravi. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*