# UniDesk — The Modern IT Platform

> The Modern IT Platform (iPhone/iPad app by Sean Scott.)

- Source: https://appshunter.io/ios/app/unidesk/id6779310200 (this page in markdown: same URL + `.md`)
- Developer: [Sean Scott](https://appshunter.io/developer/6779310202)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 26.0 · 4 MB
- Languages: American English
- Released: 2026-06-17
- Data updated: 2026-09-19
- User reviews in markdown: https://appshunter.io/ios/app/unidesk/id6779310200/reviews.md

## What is UniDesk?

The modern IT platform for teams.

UniDesk helps IT teams manage support requests, track assets, and resolve issues from anywhere.

Whether you're in the office or on the go, UniDesk keeps tickets, devices, and employees connected in one streamlined platform.

Resolve Tickets Faster

Manage support requests directly from your phone.

• View assigned tickets
• Respond to employees instantly
• Track priorities and SLA deadlines
• Monitor ticket status in real time
• Stay productive wherever work takes you

Manage Assets Anywhere

Keep track of every device in your organization.

• Asset inventory management
• Barcode and QR code scanning
• Device ownership tracking
• Equipment assignment history
• Real-time asset status updates

AI-Powered Support

Reduce repetitive work and help users get answers faster.

• AI-assisted ticket responses
• Faster troubleshooting workflows
• Intelligent support recommendations
• Improved resolution times

Built for Modern Organizations

UniDesk is designed for businesses, schools, nonprofits, and IT teams that need a simple way to manage support operations.

From ticket submission to asset tracking, UniDesk brings everything together in one modern platform.

One View. Total Control.


## Version history (last 3 releases)

### 1.0.2 — 2026-08-25

• Record maintenance with a guided four-step flow, quick asset search, review, and completion celebration.
• Manage asset groups and members, models, categories, locations, vendors, reports, and requests from the app.
• Find people and devices faster with improved asset search and cleaner lists.
• Refreshed sign-in, ticket creation, settings, and employee workflows.

### 1.0.1 — 2026-06-26

Bug fixes:
• Fixed a crash when opening a ticket from a notification.
• Replies sent from the app now show your name instead of your email address.

### 1.0 — 2026-06-17

No release notes.

## Apps similar to UniDesk

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| [Aircraft Commerce Conferences](https://appshunter.io/ios/app/aircraft-commerce-conferences/id1499440620) | — | Free | Business |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-19.*