# UniFi Access — Manage Doors Anywhere

> Mobile management for access control systems, including doors, users, and activity logs. (iPhone/iPad app by Ubiquiti Inc..)

- Source: https://appshunter.io/ios/app/unifi-access/id1578429007 (this page in markdown: same URL + `.md`)
- Developer: [Ubiquiti Inc.](https://appshunter.io/developer/683620863)
- Category: Business, Utilities
- Price: Free
- Rating: 4.90/5 from 4,586 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 280 MB
- Languages: American English, Arabic, Catalan, Czech, Danish, Dutch, French (France), German (Germany), Greek, Italian and 11 more
- Released: 2021-08-03
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/unifi-access/id1578429007/reviews.md

## What is UniFi Access?

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace.

[Doorbell] Receive a push notification when someone rings a connected doorbell.

[Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely.

[Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness.

[Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security.

[Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards.

[Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime.

[Cards] Utilize existing NFC cards or assign new UA Cards to system users.

## Key features

- Manage connected doors and security policies
- Oversee user rosters and access methods
- Configure reader devices and greeting messages
- View real-time access event logs
- Receive doorbell notifications
- Grant remote access to visitors

## What do users think of UniFi Access?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 🚀 Works great
- 🔒 Secure access control
- 💡 Useful features

**Cons**

- 🐛 Crashes and bugs
- 🔍 Missing key features
- 💻 Lack of iPad/desktop support
- 🔔 Notification issues

**Commonly reported bugs**

- App crashes on launch
- Notifications not working
- Remote login issues
- Outdated information in app

**Most requested features**

- Integrate with Unifi Protect
- Add schedule management in app
- Allow door hold open/timer controls
- Improve camera/intercom integration

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/unifi-access/id1578429007/reviews.md

### 5/5 — Tolle App

*2026-08-04*

Bietet alles, was man sich vorstellen kann und funktioniert tadellos!

### 4/5 — One design flaw

*2026-07-04*

I love the possibility to open my door(s) via smartphone, but there is one thing that would make everything so much more convenient:
Adding a widget to home or lockscreen for easy door access. 

It should be a nobrainer to implement this feature and I don’t get, why it isn’t implemented yet

### 4/5 — It works well but is missing one very important point

*2026-07-02*

Come on this need to work with car play, as you approach your gate it should come up on the screen so you can open the gate.. hurry up and add this small detail

### 5/5 — 👍

*2026-06-02*

Irrrrreeee

### 5/5 — Traduite en français 🤙

*2026-05-17*

L’application a enfin été traduite en français, merci beaucoup 😊

**Developer response:** Hi, sorry for the bad experience. If possible, please get in touch with us via support ticket at account.ui.com/requests, and share with us where the translation needs to be improved in UniFi Access.

### 1/5 — steaming pile.

*2026-05-09, version 2.16.1*

garbage just like the rest of the ubiquiti suite, promising more than it was ever made to handle. This particular app is just here to make you wait and wait and wait for it to respond to you telling it to unlock doors, great job y’all! the web panel is even worse somehow

### 4/5 — CarPlay

*2026-04-15*

We all want CarPlay please 🙏

**Developer response:** Hi, thanks for the suggestion. We have forwarded this to our product team.

### 5/5 — Say what you will, UniFi is Amazing

*2026-04-14, version 2.16.1*

Use the app for our office and have started using it to control areas around our home and home office, including garages.  Still working out how to tie into Protect, but an amazing ecosystem.

### 2/5 — Slow to reconnect

*2026-04-12*

Everytime you launch the app it takes 10 seconds to reconnect.
Very frustrating on a daily use

**Developer response:** Hi, sorry for the problem you encounter. Could you let us know if the long connection time is happening when the phone is on the same local network or is it happening when you are using outside network such as phone's data plan? If you encounter this issue when you are on the same network as the Access devices, please create a support ticket at account.ui.com/requests and share with us the support file from the Access app.

### 5/5 — Easy to install and use

*2026-04-05, version 2.16.1*

Write application for use for my home. Easy to set up. Easy to install. Great option options for authentication.

## Frequently asked questions about UniFi Access

### What does the UniFi Access app do?

The UniFi Access mobile app is a comprehensive management tool for your Access system. It allows administrators to oversee connected doors, user rosters, reader devices, access cards, and security policies. You can also view real-time access event logs to monitor visitor and employee traffic.

### What are the key features of the UniFi Access app?

Key features include managing doors and grouping them for security alterations, adding and editing users with assigned access methods, configuring reader devices, viewing detailed access logs with video captures, receiving doorbell notifications, and granting remote access to visitors.

### Is the UniFi Access app free to use?

Based on the provided information, the UniFi Access app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the application.

### Who is the UniFi Access app designed for?

This app is designed for administrators who need to manage their building's access control system remotely. It's ideal for overseeing security policies, user access, and real-time activity across multiple doors and users.

### Can I grant access to visitors remotely with this app?

Yes, the app supports remote visitor management. You can receive a push notification when someone rings a connected doorbell, greet visitors remotely, and then grant them access directly through the app, particularly with devices like the UA Pro.

## Version history (last 5 releases)

### 2.17.1 — 2026-07-10

Overview
- UniFi Access iOS 2.17.1 includes the following improvements.

Improvements
- Improved overall performance.

### 2.17.0 — 2026-06-22

Overview
- UniFi Access iOS 2.17.0 includes the following bugfixes.

Bugfixes
- Fixed an issue that could occur when using Lock Now.
- Fixed an issue where video playback could fail to start in certain situations.

### 2.16.2 — 2026-05-14

Overview
- UniFi Access iOS 2.16.2 includes the following improvements.

Improvements
- Improved user experience.

Bugfixes
- Fixed an issue where the Lock Now button might not appear on a location details page.

### 2.16.1 — 2026-03-23

Overview
UniFi Access iOS 2.16.1 includes the following improvements and bugfixes.

Improvements
- Supports configuring hand wave sensitivity to high or low. Requires UA G2 3.11.3.0 or later.

Bugfixes
- Fixed an issue where the Lock Now button might not appear on a location details page.
- Fixed an issue where NFC cards registered at Settings > Card Inventory > Add New > select a reader might not respond at the reader.
- Fixed an issue where the doorbell call continued ringing even after a receiver answered and unlocked the door.
- Fixed an issue where changes to the door position on the Retrofit Hub could not be saved.
- Fixed an issue where access policy updates might not refresh in real time on the user details page.
- Fixed an issue where License Plate Unlock was incorrectly displayed when a Protect camera was connected to a UA Hub Door Mini.

### 2.15.1 — 2026-01-30

Overview
UniFi Access iOS 2.15.1 includes the following improvements and bugfixes.

Improvements
- Improved the Temporary Unlock experience, with the remaining unlock time now clearly displayed.
- Allow setting a custom access policy as the default policy (requires Access 4.1.31 or later).
- Allow creating admins and viewing admin details under Settings > Admins.
- Improved the Dashboard user experience.

Bugfixes
- Fixed an issue where the timezone displayed during video playback did not match the console timezone.

## Apps similar to UniFi Access

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Splashtop Business](https://appshunter.io/ios/app/splashtop-business/id650739354) | 4.8 (4,620) | Free | Business |
| [ADI US Mobile](https://appshunter.io/ios/app/adi-us-mobile/id1566393414) | 3.5 (48) | Free | Business |
| [DW Spectrum Mobile](https://appshunter.io/ios/app/dw-spectrum-mobile/id1090087818) | 3.1 (129) | Free | Business |

## More apps by Ubiquiti Inc.

- [UniFi](https://appshunter.io/ios/app/unifi/id1057750338)
- [AmpliFi WiFi](https://appshunter.io/ios/app/amplifi-wifi/id1115225220)
- [UISP Mobile](https://appshunter.io/ios/app/uisp-mobile/id1183022489)
- [Ubiquiti WiFiman](https://appshunter.io/ios/app/ubiquiti-wifiman/id1385561119)
- [UniFi Protect](https://appshunter.io/ios/app/unifi-protect/id1392492235)
- [UISP CRM](https://appshunter.io/ios/app/uisp-crm/id1456722313)

All apps by Ubiquiti Inc.: https://appshunter.io/developer/683620863

## Related topics

[unifi access](https://appshunter.io/ios/topics/unifi-access) · [ubiquiti access](https://appshunter.io/ios/topics/ubiquiti-access) · [unifi access point](https://appshunter.io/ios/topics/unifi-access-point) · [tmd access management](https://appshunter.io/ios/topics/tmd-access-management) · [ipad access](https://appshunter.io/ios/topics/ipad-access) · [sigur access](https://appshunter.io/ios/topics/sigur-access) · [access](https://appshunter.io/ios/topics/access) · [edf renewables smart access](https://appshunter.io/ios/topics/edf-renewables-smart-access) · [elatec access](https://appshunter.io/ios/topics/elatec-access) · [unifi endpoint](https://appshunter.io/ios/topics/unifi-endpoint) · [inigma access](https://appshunter.io/ios/topics/inigma-access) · [sierra access control](https://appshunter.io/ios/topics/sierra-access-control) · [unify endpoint](https://appshunter.io/ios/topics/unify-endpoint) · [unfi endpoint](https://appshunter.io/ios/topics/unfi-endpoint) · [f5 access legacy](https://appshunter.io/ios/topics/f5-access-legacy) · [rxg access point monitor](https://appshunter.io/ios/topics/rxg-access-point-monitor) · [rxg access point monitor pro](https://appshunter.io/ios/topics/rxg-access-point-monitor-pro) · [unifi protect](https://appshunter.io/ios/topics/unifi-protect) · [unifi identity endpoint](https://appshunter.io/ios/topics/unifi-identity-endpoint) · [ubiquiti protect](https://appshunter.io/ios/topics/ubiquiti-protect)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*