# UniFi Store — user reviews > 38 indexed App Store user reviews of UniFi Store by Ubiquiti Inc., rated 3.40/5 from 36 ratings. - Source: https://appshunter.io/ios/app/unifi-store/id6746339621/reviews - App overview in markdown: https://appshunter.io/ios/app/unifi-store/id6746339621.md - Rating breakdown: 5★ 15 · 4★ 5 · 3★ 4 · 2★ 3 · 1★ 9 ## Newest reviews (16 of 38) ### 3/5 — Great products but confusing differences and limitations *2026-07-26* Not much else to say ### 3/5 — Please add UISP to this app *2026-07-26* There is no way to order UISP items using this mobile Application, or any other. When you go to the UISP store it takes you to this Application. Please fix. ### 3/5 — Missing Features *2026-07-16* Overall fast. Browsing categories needs some work. Also really could use a comparison feature. I have to move back to the browser version just to do that constantly. ### 2/5 — Flakey *2026-06-21* Randomly thinks you aren’t logged in which requires an app restart to resolve. In stock notifications are incredibly unreliable. ### 2/5 — Does NOT provide Australian / NZ region support. *2026-06-17* Great, informative Ap. Helps build shopping list. Does NOT provide Australian or New Zealand store support or Region Selection. Room for improvement. ### 3/5 — Useful app, but often needs refreshing *2026-06-07* For some reason this otherwise great app often requires me to refresh the page or sometimes reboot the app as most of the contents refuse to load at all. ### 3/5 — Limited. *2026-06-05* Why doesn’t this app list the fiber options? ### 4/5 — Amazing, one recommendation. *2026-06-03* Please add categorized shopping list! ### 3/5 — UISP Tab??? *2026-03-27* I might be completely missing something, but I’m about to delete this app because I can’t even open the UISP portion of the store in Safari/Chrome because it opens the UniFi Store app up and the App has no UISP option. I’m trying to not be aggravated, but my patience is about to be over with. ### 4/5 — Needs few a functions added *2026-03-15* Functions that need added: Share, Dark mode When you make a purchase, it would be nice to be able to when I click on “view invoice” to be able to print it or save it to my files for my records. Other than those things, I think it’s a fantastic app and I really enjoy it. **Developer response:** Thanks for the feedback! We’ve already added the ability to save, share, and print invoices in our latest updates. We are also officially working on Dark Mode for an upcoming release. Please update your app to use the new invoice features. Stay tuned! ### 4/5 — Please add basic features *2026-02-28* Share buttons and dark mode still needed. Thanks **Developer response:** Thanks for the feedback. Share buttons are now available in the latest version of the app! We are also officially working on Dark Mode for an upcoming release. Please update your app to access the new sharing features. Stay tuned! ### 2/5 — Uisp missing *2026-02-23* Can’t switch to UISP products ### 2/5 — quite buggy *2026-02-20* basic functions dont work. eg search shows matching products but cant click through, basically need to nav via menu instead ### 2/5 — Can’t click on search results *2026-02-19* The app is good, however I can’t click on search results and navigate to the product’s page. Doesn’t make sense that doesn’t work at all, hence my low rate. Hope that’s fixed soon. ### 4/5 — Nice! *2026-02-17* Ok. It’s ripped out of a tab on the portal app basically. But it seems fine for a v1 new app. Now let’s add the ability to bookmark/wishlist things. Compare (maybe there, but wasn’t obvious earlier). And seeing order history would be nice. But the real big ask. Dark mode. You know all us nerds need the dark mode. I have to save my gear shopping to daytime otherwise. Y’all want those late nite impulse buys from the prosumer crowd? Dark mode it! ### 3/5 — Search not Working *2026-02-15* I really like this app but the search is not working right. You can find what you want but you cant open the product by clicking on it. ## Most critical reviews (10 lowest-rated) ### 1/5 — 住所が入力できない *2026-08-19* 壊れてる ### 1/5 — Billing address can’t be verified *2026-07-27* I moved as has my address for all of my payment methods and my ship to address, but I can’t update the payment method without getting a successful update that immediately turns into an error message billing address cannot be verified. Check your info. So two days can’t place an order and I’m getting the support process - have you tried… The friction I experience with ubiquity is decreasing my interest in bothering. ### 1/5 — Loosing money *2026-07-14* Horrible app, tried making purchase three times, the app does not work, they lost my business, moving to another company ### 1/5 — UISP missing *2026-06-20* I wouldn’t bother with this till it’s corrected ### 1/5 — This « Store » should have been part of a he Protect app instead of an individual app. *2026-06-18* This « Store » should have been part of a he Protect app instead of an individual app. Too many appa doe nothing. The Protect app already knows all about out account and equipment. De-doubling stuff is useless. Buying + Support directly from the Protect app makes so much sense. ### 1/5 — Traduction en Français *2026-05-17* Ça devient épuisant ! Il est temps de s’occuper de traduire les applications en Français merci ### 1/5 — Use the website *2026-03-14* This app is unusable, had the wrong zip code for my credit card and it wouldn’t update it no matter how many times I tried. **Developer response:** Thanks for the feedback. We’ve released several updates since March to improve payment stability and address data entry issues. We would like to learn more about this - if the issue persists on the latest version, please contact us with your device details so we can investigate. ### 1/5 — Payment and checkout buttons are not working *2026-02-19* Payment and checkout buttons are not working when tapped. Could be a backend issue, but there’s no error message. ### 1/5 — Search Doesn't Work *2026-02-11* When you tap on the search results nothing happens ### 1/5 — App needs work *2026-02-08* Clicking on search results does nothing. Clicking on Buy Now button does nothing ## Most praised reviews (10 highest-rated) ### 5/5 — There's Dark Mode!!! *2026-08-15* oh man, I love it so much!! I can actually see things!! Thank you soooo much for adding dark mode!! #happydance ### 5/5 — Continually improving *2026-08-14* Thanks for continually improving. The tappable category hierarchy helps shop. Please add it to manual search. Thanks! ### 5/5 — Easy to use *2026-05-05* Devs have now added the share feature. Good job! **Developer response:** Thanks for the feedback. The share feature is now available! You can share product pages and invoices directly from the latest version of the app. ### 5/5 — Top *2026-02-22* Share button and save for later in cart needed, dark mode as well ### 5/5 — Finally, A proper UniFi Store App *2026-02-15* Super clean app. Way easier to browse products and check stock compared to the website. Love the in-stock notifications and seeing the full lineup in one place. Smooth, fast and exactly what UniFi users needed. ### 5/5 — It’s too easy to spend money *2026-02-15* This app is a great addition to the Ubiquiti ecosystem, and I fear my empty wallet will not like this app very much. ### 5/5 — My prayers have been answered… *2026-02-10* Finally, a well built app that allows me to manage my orders and seek out the latest UniFi products. Christmas has came early… (also, please could you add a ‘Wishlist’ or ‘Favourites’ feature to save products in a list?) ### 5/5 — The IT Leader *2026-02-10* This company is amazing! ### 5/5 — Perfekt *2026-02-09* Endlich die Einkaufstasche immer in der Hosentasche. Vielen Dank liebes UniFi Team ### 5/5 — Just what Burhan asked for *2026-02-08* Beautifully designed app and works flawlessly. Expect nothing less from Ubiquiti. Now he can buy things that he doesn’t need or want. If they are in stock of course. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*