# UnifiCX — UnifiCX Mobile Client

> UnifiCX Mobile Client (iPhone/iPad app by Origen USA Inc..)

- Source: https://appshunter.io/ios/app/unificx/id6720725548 (this page in markdown: same URL + `.md`)
- Developer: [Origen USA Inc.](https://appshunter.io/developer/1770698249)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15 · 69 MB
- Languages: Czech, Dutch, English, French, German, Greek, Hungarian, Italian, Japanese, Polish and 8 more
- Released: 2024-12-10
- Data updated: 2026-06-23
- User reviews in markdown: https://appshunter.io/ios/app/unificx/id6720725548/reviews.md

## What is UnifiCX?

UnifiCX is a CX client designed to integrate seamlessly with UnifiCX's Cloud Platform. It transforms your iOS device into a versatile office extension, allowing you to stay connected with your team and customers anytime, anywhere.



Make and receive calls through your corporate phone network to reduce costs and boost efficiency while enjoying smooth, professional-grade communication.

UnifiCX offers advanced features such as:


Custom Caller ID selection
Call Logs and Voicemail
Call Recordings
Internal and External Chat
Conference Calling
Custom Greeting Setup
And much more!


Experience the convenience of managing all your business communications directly from your iOS device with UnifiCX.


## Version history (last 4 releases)

### 9.5.31 — 2026-06-16

1. Added compatibility with AI Receptionist feature:

When receiving an AI receptionist-transferred call, the incoming call window displays a From AI Receptionist tag.
After answering the call, the call window shows the AI receptionist-generated call transcript and summary, as well as collected customer information.

Note: The information is visible only to the first person who answers the transferred call. It is no longer displayed after the call becomes a multi-party call or is transferred again.
Whether customer information is displayed depends on the AI Receptionist configuration on the PBX.

2. Optimized External Chat feature: For a WhatsApp session, if no matching number is found among existing contacts, UnifiCX uses the recipient's WhatsApp profile name as the session name.

Note: The session name updates only when the recipient replies to your message.

### Version 9.5.25 — 2025-12-09

Added support for Svenska (Swedish) interface language.

Added support for directly parking calls via a button.
During an active call, you can tap the Park button from the call screen to park the call on a system-assigned or manually selected parking number.

Added compatibility with the following system-level configurations:

Caller ID name display rules:
Depending on the rules configured on the PBX, UnifiCX client may display the matched local contact name, the name carried in the From header of the SIP message provided by the PBX, or both.

### 1.0.5 — 2025-04-18

1. Added support for Japanese interface language.
2. Added Call Notes feature. 
3. Added an option Accept calls from Ring Group , which allows you to set whether to receive ring group calls under the specific presence.
4. Added support for managing your agent status in a specific call queue .
5. Optimized user presence synchronization.
6. Optimized contacts searching.
7. Optimized Codec feature.
8. Optimized login security.
9. Optimized login flexibility

### 1.0 — 2024-12-10

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*