# Unified Dashboard by UCXM — Unified insights in one place

> Unified insights in one place (iPhone/iPad app by NewTech S.R.L.)

- Source: https://appshunter.io/ios/app/unified-dashboard-by-ucxm/id6762534330 (this page in markdown: same URL + `.md`)
- Developer: [NewTech S.R.L](https://appshunter.io/developer/1893649431)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 26.0 · 6 MB
- Languages: American English, European Spanish
- Released: 2026-05-22
- Data updated: 2026-09-06
- User reviews in markdown: https://appshunter.io/ios/app/unified-dashboard-by-ucxm/id6762534330/reviews.md

## What is Unified Dashboard by UCXM?

Unified Dashboard is a multi-tenant CXM dashboard for operations teams. View live KPIs, track campaign performance, review conversation and call log activity, and switch between clients without leaving the app. The experience is built for fast daily monitoring, localized in English and Spanish, and optimized for secure sign in with biometrics where available.


## Version history (last 5 releases)

### 26.08.24 — 2026-09-01

This release adds date, contact list, and disposition filters synchronized across Analytics and Listings, shareable conversation links with automatic workspace and client selection, improved iOS performance, and richer conversation details for effective and non-effective contacts, including audio playback, AI summaries, PDF sharing, conversation links, and clear green/orange status indicators.

### 26.08.10 — 2026-08-14

We’ve made major improvements across the UCXM mobile experience:

- Redesigned campaign and dashboard screens with a cleaner, more modern interface.
- Enhanced campaign analytics with interactive charts, KPI cards, comparison periods, detailed drill-downs, and improved metric formatting.
- Added contact list reports with contact counts, effectiveness indicators, outcome filters, pagination, and improved loading and retry states.
- Improved campaign filtering, including multi-contact-list selection and external campaign support.
- Added secure conversation sharing through links that open the exact conversation directly in the app.
- Shared links now support Android and iOS, multiple environments, workspace discovery, client selection, campaign permissions, MFA, expiration, revocation, and secure access validation.
- Improved login and Discovery flows for users with multiple workspaces and clients.
- Added biometric login support with secure multi-environment credential storage.
- Added password recovery with Discovery-aware OTP verification.
- Improved session restoration, authentication error handling, and localized error messages.
- Added dark mode and updated system styling for a more consistent visual experience.
- Improved accessibility with VoiceOver support, clearer chart descriptions, Dynamic Type support, and better interaction feedback.
- Added audio playback improvements and conversation detail enhancements.
- Added PDF sharing improvements and AI-generated call summaries.
- Added preview sections for Quality, Compliance, and Insights.
- Updated translations, labels, navigation, and overall UI consistency.

This release also includes numerous stability, performance, security, and usability improvements throughout the application.

### 26.07.22 — 2026-07-24

- Performance improvements
- Bug fixes

### 26.07.16 — 2026-07-17

This update includes visual improvements, bug fixes, and overall performance enhancements.

### 26.05.22 (1) — 2026-06-06

Fixed several bugs and improved overall stability.
Enhanced the dashboard experience with new customer-focused customizations.
Improved performance and usability across key areas of the app.

## Related topics

[unified dashboard by ucxm](https://appshunter.io/ios/topics/unified-dashboard-by-ucxm) · [tql dashboard](https://appshunter.io/ios/topics/tql-dashboard) · [okta dashboard](https://appshunter.io/ios/topics/okta-dashboard)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*