# Union ease - Mobile Banking — user reviews > 358 indexed App Store user reviews of Union ease by Union Bank of India, rated 4.50/5 from 119 ratings. - Source: https://appshunter.io/ios/app/union-ease-mobile-banking/id1446060299/reviews - App overview in markdown: https://appshunter.io/ios/app/union-ease-mobile-banking/id1446060299.md - Rating breakdown: 5★ 97 · 4★ 7 · 3★ 3 · 2★ 1 · 1★ 11 ## What do users think of Union ease? Overall sentiment: negative **Pros** - 👍 Decent app - 🚀 Excellent app **Cons** - 🐛 Crashes frequently - 🐛 Connectivity issues - 🐛 Bugs and glitches - 🐛 Unreliable performance - 🤯 Pathetic app - 🤯 Useless app - 🤯 Worst app ever - 🤯 Horrible app - 🤯 Disgraceful app - 🤯 Nightmare app - 🤯 Intrusive app - 🤯 Impossible to use - 🤯 Outdated app - 🤯 Non-functional app - 🤯 Terrible app - 🤯 Garbage app - 🤯 Rubbish app - 🤯 Crap app - 🤯 Incompetent app - 🤯 Atrocious app - 🤯 Unacceptable app - 🤯 Unbelievably bad app - 🤯 Unforgivably bad app **Commonly reported bugs** - Crashes on launch - Login issues - Registration problems - Connectivity errors - Incompatibility with iOS versions - Inability to access accounts - Unreliable transactions - Unresponsive app - Freezing issues - Incorrect data display **Most requested features** - Support for eSIM - Improved user experience - Better app design - Streamlined registration process - Reliable connectivity - Consistent performance - Responsive customer support ## Newest reviews (13 of 358) ### 4/5 — Worst Banking App & Poor Customer Service *2026-08-07* Pathetic app. Since the recent updates, it constantly shows server errors. I’ve visited my branch multiple times, but the staff are unhelpful and keep asking me to come back instead of fixing the issue. It’s been months, and my problem is still unresolved. A bank this big should be ashamed of such poor service and an unreliable app ### 4/5 — Branch premises *2026-08-01* The space, ambience in the branch premises needs improvement, there is absolutely no parking space in front of the bank building. To suit the requirements of customers of this generation spacious building with sufficient parking, waiting places, toilets, etc; centralized AC are must. Entrance of the building need to have access for wheelchair for senior citizens and disabled customers. Security also needs to be ensured with at least two guards 🙏 ### 2/5 — Not working on home WiFi *2026-08-01* When I switch to my home wifi, the app says “ wifi detected. Turn off wifi and start fresh registration! What kind of app is this? On my tab, it doesn’t work because there is no SIM card. When the app can send otp for authentication why doesn’t it work on wifi? Security concern? When even more sensitive govt apps work smoothly with two factor authentication, why not your app? Why not add finger print, face detection for authentication? ### 5/5 — Great App. Ease of Use *2026-06-07, version 8.2.3* App GUI feels fresh & clean. Clear sectioning of functionalities. Navigation is easy. Has some great add-ons. Your entire banking needs in your finger tips. Does what its supposed to do. Great work team.! ### 4/5 — Good app *2026-06-07, version 8.2.3* Recently updated app is very Smooth, convenient and fast, I have customised it as my daily banking requirements, easy to add beneficiaries and sending and receiving money, all my utility bills payments are taken care by app. ### 5/5 — Easy to use *2026-06-07, version 8.2.3* The new update is working well and fine. ### 5/5 — Amazing app *2026-06-06, version 8.2.3* After revamp it has working very smooth. Branch change request, personal details updation should be added. ### 5/5 — Must try now *2026-06-06, version 8.2.3* I am aware that there were some issues earlier but now it is flawless ### 5/5 — Improved app is user friendly *2026-06-06* Lot of improvement done in the app and many new services added. User friendly ### 5/5 — Fantastic come back after sole issues *2026-06-06, version 8.2.3* Earlier there were sole small issues but now working excellently Exceptional ### 5/5 — Union ease a user friendly app *2026-06-06* Current app is very good and user friendly. It is having more features compared to previous one. Processing is also very timely. ### 5/5 — Union Ease – A Truly Outstanding Digital Banking Experience *2026-06-06* I would like to express my sincere appreciation for the Union Ease Mobile Banking App by Union Bank of India. The app is a perfect example of how modern banking should be—simple, secure, fast, and customer-friendly. The user interface is intuitive and easy to navigate, making banking accessible for customers of all age groups. Whether it is checking account balances, transferring funds, managing deposits, paying bills, or accessing various banking services, everything can be done seamlessly within a few taps. The app's performance is highly reliable, with smooth transactions and quick response times. The security features provide confidence and peace of mind, ensuring that customer data and transactions remain protected at all times. What truly stands out is the convenience it offers. Union Ease has significantly reduced the need to visit branches for routine banking activities, enabling customers to bank anytime and anywhere. The regular updates and continuous improvements demonstrate Union Bank of India's commitment to innovation and customer satisfaction. Overall, Union Ease is one of the finest banking applications available today, delivering an excellent blend of technology, security, and convenience. It reflects Union Bank of India's vision of providing world-class digital banking services and enhancing the overall customer experience. Kudos to the entire Union Bank of India team for developing and maintaining such an exceptional digital banking platform. ### 5/5 — Super Fast *2026-06-06* This app is a Bank in itself. Almost everything you expect in a Bank Branch, it is available on your mobile. ## Most critical reviews (10 lowest-rated) ### 1/5 — Pathetic *2026-09-05, version 8.2.8* Always something wrong- new update just closes the app ### 1/5 — Why can’t NRI make FD *2026-09-05, version 8.2.8* I been waiting for 2 years now. I can’t even make an fd on app why? I need answers ### 1/5 — OTP verification process twice for every fund transfer *2026-08-12* I am a current account holder with Union Bank of India and have been using the account regularly since 2023 for my business transactions. I am writing to raise a serious complaint regarding an issue I have been facing with the Union ease mobile banking application on my iPhone. The issue started after an iOS software update approximately five to six months ago. Since then, whenever I initiate a fund transfer through the Union ease app, the application requires me to enter OTP twice during the transaction process. The fund transfer is completed only after entering the OTP for the second time. I regularly make payments to multiple distributors and beneficiaries through my current account. Therefore, having to go through the OTP verification process twice for every fund transfer is extremely inconvenient and time-consuming. It is significantly affecting my ability to make urgent business payments quickly. I have been facing this issue continuously for the past six months, and despite expecting the issue to be resolved through an application update or technical support, the problem still persists. I request Union Bank of India to kindly investigate this issue with the Union ease mobile banking application, particularly its compatibility with the latest iOS version, and provide a permanent technical solution at the earliest. ### 1/5 — Horrible App *2026-07-29, version 8.2.6* This App fails every single time to start. It cannot work on WiFi or mobile data. But after installation it needs access to your all contacts, camera, location and everything else. Unable to use it. Internet banking doesn’t work as well. Home page of Union Bank doesn’t open. ### 1/5 — Non functioning features. *2026-07-19* One of the worst apps to use. Nothing works smoothly, i need to click on every link 2-3 times before it responds. Keeps logging out. Key features dont work, their technical issues which they are not able to fix, they put it on the customer account and customer’s fault. Their website doesn’t allow to login, their app doesnt allow to use the features. And all they say is “visit the branch to fix the issue.”. I go to the branch, branch says its an online issue, please raise a complaint. Classic case of shifting the blame!! Really frustrating… ### 1/5 — How tf do I login!? *2026-07-05, version 8.2.3* How the heck am I supposed to login if I don’t have a debit card associated with my account? If I select branch generated token, nothing shows up either, no SMS, no Email, nothing!! Why can’t you just let me get an OTP like every other banking app out there? Useless app! ### 1/5 — Absolute Garbage – Worst App and Services Ever! *2026-07-04* This is hands down the worst banking app I have ever used. It does not work at all. Every single time I open it, it either crashes immediately, gets stuck on the loading screen, or logs me out for no reason. The services are completely non-existent. Fund transfers constantly fail, but the money gets deducted from the account, leaving you stranded in emergencies. Balance checks give random error messages, and OTPs never arrive on time. It feels like this app was built a decade ago and completely abandoned. Union Bank's digital services are a total joke. Save yourself the frustration and avoid this app entirely. ### 1/5 — Unable to login from past 6 months *2026-05-30* Everytime I try to login it shows system error and asks try later. I have tried everything like restarted phone, reinstalled the app, cleared all data and updated the app and frustrating thing is that after trying it in a new mobile also and what changed “Nothing”. Once of the worst app i have seen.😡😡😡😡 ### 1/5 — Worst *2026-05-19, version 8.2.3* Worst app ### 1/5 — Account not loading *2026-05-17* What is the point of doing all sort of verifications through SMS and debit card if account is not going to appear in the app after successful logging in? What is the point of users installing this app if they can’t even see and manage their account? No proper testing was done and uploaded a bug loaded app to make users life hell. You guys just keep changing name but never fix real issues. Please change your developers and if you need help in development then I can also help out. ## Most praised reviews (10 highest-rated) ### 5/5 — Issues with app *2026-09-04, version 8.2.8* Unable to access the app after the recent update. It crashes when I navigate to my account after logging in. The app support link does not seem to work. ### 5/5 — Testimony *2026-09-01* Been a happy customer for the fast 10 years but these 5 years after taking up by UNION BANK OF INDIA from Andhra bank quite satisfactory and always something new and secure they put something for their customers Thank you ### 5/5 — Union *2026-08-02, version 8.2.6* Great app wish i could use the scan n pay more easily ### 5/5 — Very good bank *2026-07-20, version 8.2.6* Good bank union bank ### 5/5 — Excellent Digital Banking Experience *2026-07-10* The app is simple, secure, fast, and easy to use. It offers smooth fund transfers, balance checks, bill payments, and other banking services anytime and anywhere. The app is reliable and customer friendly, significantly reducing the need for branch visits. Kudos to Union Bank of India for providing an excellent digital banking platform. ### 5/5 — Satisfied *2026-07-10, version 8.2.6* Mobile banking services satisfied ### 5/5 — Good application *2026-07-08* Its a nice banking application where one can easily track all his account’s and transfer the funds easily to same or other bank, there are lots of other banking related options. If anyone one finds difficulty for login thru pin, they can opt foe Biometric authentication , thru that login is very easy. ### 5/5 — Excellent APP *2026-06-13* Union Bank EASE App is very user-friendly and convenient. The app provides smooth banking services such as fund transfers, balance enquiry, account statements, bill payments, and UPI transactions. The interface is simple, secure, and easy to navigate. Transactions are processed quickly, and the app helps manage banking needs anytime, anywhere. A reliable and efficient digital banking platform from Union Bank of India. ### 5/5 — Union Ease *2026-06-09, version 8.2.3* The Mobile Application of Union Bank of India is commendable. It is user-friendly, easily accessible, completes transactions within seconds. Highly recommended ### 5/5 — Smooth Experience *2026-06-07* App is working smoothly and new features add value to experience. Once we start using it makes banking at ease. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*