# Union - Own the Night — user reviews > 105 indexed App Store user reviews of Union by ATX Innovation LLC, rated 4.80/5 from 17,288 ratings. - Source: https://appshunter.io/ios/app/union-own-the-night/id1356461892/reviews - App overview in markdown: https://appshunter.io/ios/app/union-own-the-night/id1356461892.md - Rating breakdown: 5★ 15,428 · 4★ 930 · 3★ 311 · 2★ 134 · 1★ 485 ## What do users think of Union? Overall sentiment: positive **Pros** - 🚀 Convenient and easy to use - 👍 Great for busy restaurants and bars - 👍 Excellent for splitting the bill - 🚀 Quick and efficient - 👍 Saves time and hassle - 👍 Seamless experience - 👍 Helpful for leaving when needed **Cons** - 🐛 Glitches and technical issues - 🔒 Forced to create an account - 👎 Poor user interface and functionality - 👎 Minimum tip hidden in service agreement - 👎 Lack of server interaction and attentiveness **Commonly reported bugs** - Unable to create account or complete order - Ordering issues and items going out of stock - Inability to access or close out tab **Most requested features** - Add ability to summon server - Improve UI for larger displays - Provide option to get printed receipt - Add notification when order is ready ## Newest reviews (13 of 105) ### 2/5 — Just downloaded - maps/venue search isn’t working *2026-08-08, version 7.0.0* I haven’t had a problem with the app clips, and I’ve enjoyed using it to order food. However when I went to download this one it had some issues. The maps function is useless and all you see in the early phases until you’re ready to order. Honestly pretty disappointed that the app is so much worse. We’ll have to see if it works well when ordering. Will come back to update ### 2/5 — Strictly worse than toast *2025-11-28, version 6.0.3* Went to a restaurant today that used to be toast and is now Union. The ui barely worked, the sms payment verification didn’t work, and I literally couldn’t complete an order through it. ### 3/5 — Lots of promise if it works *2025-03-21, version 4.13.0* I was at the restaurant and wanted to order more but the app would not accept an order. Not just me but my entire party. So we left. It wasn’t until an hour later that I was able to go back in and close my tab and add a tip. Great concept just not dependable ### 5/5 — Easy app *2024-10-23, version 4.11.6* Washougal Times Rocks! ### 5/5 — Good design *2024-09-10, version 4.11.1* Makes paying out at bars a breeze ### 5/5 — So far, so good. *2024-06-16, version 4.10.7* So far, so good. ### 5/5 — This app rocks! *2024-06-13, version 4.10.7* I get impatient waiting to close my tab, here I’m able to close, tip-and get out! Love it! ### 5/5 — Crow *2024-06-03, version 4.10.5* This place is so gay I love it! ### 5/5 — Makes service so fast *2024-05-29, version 4.10.5* Wish more bars had this! Drinks delivered in seconds. The rewards are awesome too. ### 5/5 — Great *2024-04-21, version 4.10.2* First time using it ! Great app I wish more locations were using them plus the discounts are crazy, love it ! ### 2/5 — Tips on tax?! *2024-02-28, version 4.8.1* Union seems to default to applying the tip on top of the tax. This isn’t normal practice and is highly annoying. ### 5/5 — Cute waitress! *2024-02-01* Your a life saver! I left my wallet in my work truck and walked in with some clients of mine and I was about to look like a fool not being able to pick up the tab…thank God for the tap to pay! You were great! Thank you J. Edgar ### 4/5 — Kinda garbage *2024-01-29, version 4.8.0* Every bar you go to, you’ll have to pay there fee. Its not always obvious, good for the bar, but bad for the user. Two, GF tried to sign up, she got sent a passcode to “authenticate”, she switched to messages since it didnt load the passcode on her iphone, when she switched back, lost the window… so she tried “clicking” send again… “authentication required”… THATS WHAT SHE WAS TRYING TO DO, AUTHENTICATE! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not user friendly *2025-07-13, version 5.0.1* I thought I had placed my order, but because the app isn’t designed very well I hadn’t and I actually had to go get help to do it because then I thought I had placed it twice. It needs to be more intuitive for the user. More research usability needed!! ### 1/5 — Useless *2025-06-27, version 5.0.1* Anytime i try to order someplace it tells me there is a Internal Server Error. Doesn’t matter what name, phone number, or email is used. Absolutely useless ### 1/5 — Boooo *2025-02-10, version 4.12.5* Couldn’t put in my own tip! ### 1/5 — Al *2024-11-16, version 4.12.0* App closed the tab with a 25% did not not give me a chance to change ### 1/5 — Doesn’t work? *2024-07-02, version 4.10.9* The app asked me to give it my phone number (AFTER using Apple Pay successfully seemingly) to send a code and every time I went to open the code it logged me out of the “session” rendering me unable to use it ### 1/5 — Blueberry Mojito *2024-06-22, version 4.10.9* Had drink few weeks bak amazing I had about 10 blueberry mojitos after and returned for yet an amazing blueberry mojito that went horribly wrong!! Who ever mad it this time needs to learn the proper way off making one! Will return for the Bartender that makes it amazing! ### 1/5 — Deceptive Practices *2024-01-29, version 4.8.0* I think it is pretty wild to force folks to download an app just to place an order at a brick and mortar business. I witnessed several frustrated guests, myself included, when trying to place orders through this silly app. Good luck with this venture taking off. You’ll need it. ### 1/5 — No thanks *2024-01-04, version 4.7.8* This app, solves a problem we didn’t have. We don’t need Austin Tech Bros making even more money off of us. ### 1/5 — Don’t like having an app stuffed on my phone to pay for a beer *2023-09-22, version 4.7.1* Not cool ### 1/5 — Too complicated *2022-12-03, version 3.4.4* Too many steps ## Most praised reviews (10 highest-rated) ### 5/5 — Why don’t more business do this?!? *2026-08-24, version 7.1.0* So much better than waiting for service. Got an extra beer because wait disappeared. Smart move North End! ### 5/5 — Fantastic *2026-06-19, version 6.4.0* Fantastic ### 5/5 — where were we before this app *2026-02-09, version 6.0.4* Iconic. Legendary. ### 5/5 — Super easy *2026-01-23, version 6.0.4* Easy way to pay the tab without giving someone your card to carry away. ### 5/5 — NINJA *2025-12-08, version 6.0.4* NINJIA PLEASW ### 5/5 — Great atmosphere *2025-06-25, version 5.0.1* My first time here was my last time going anywhere else Philip was amazing and I found out that I can’t pay my tab under the union app. The customer service was great. The hospitality was great as close to my house and I ### 5/5 — Best *2025-06-01, version 5.0.0* Excellent ### 5/5 — Washougal Times *2025-03-08, version 4.12.5* Always a pleasure, this local restaurant always amazes us. The best around!! ### 5/5 — Easy to use *2025-02-03, version 4.12.5* Love the Union app, super easy to use and saves a ton of time in a busy bar. I can never find a server when I need one, whether to order a drink, food item or even close my check. This app does all that for me. Keep it up! ### 5/5 — Flawless, Seamless Experience *2024-11-13, version 4.12.0* I’ve never heard of this app before, but our local brewery has it now & I was supremely impressed by it. Miles better than Toast or anything like it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*