# Union Savings Bank Mobile — user reviews

> 67 indexed App Store user reviews of Union Savings Bank Mobile by Union Savings Bank, rated 4.50/5 from 955 ratings.

- Source: https://appshunter.io/ios/app/union-savings-bank-mobile/id1276307001/reviews
- App overview in markdown: https://appshunter.io/ios/app/union-savings-bank-mobile/id1276307001.md
- Rating breakdown: 5★ 765 · 4★ 82 · 3★ 22 · 2★ 18 · 1★ 68

## Newest reviews (15 of 67)

### 2/5 — Nice Improvement

*2026-03-21, version 6.0.0.14671*

Looks more modern

### 2/5 — Transaction search

*2026-02-28, version 6.0.0.13796*

There is no way to search and filter your account transactions by who the payment was to or from.

### 5/5 — Lots of in-site on money moves

*2026-02-11, version 6.0.0.13136*

Good info on the account

### 5/5 — 👍🏻

*2026-02-10, version 6.0.0.13136*

Great banking app

### 5/5 — Easy to use

*2026-02-09*

Secure, user-friendly , easy to read and makes banking quick and no-stress.

### 5/5 — Best System  Ever

*2026-02-08*

I’ve been using Mobil banking since December of 2007. It has only gotten better and better and I am full of Gratitude and love for the ease of using this system !

**Developer response:** Thank you for sharing your feedback about our mobile app. We greatly appreciate it. Have a nice day.

### 5/5 — Easy to use

*2026-02-08, version 6.0.0.13136*

I had had a great experience with the app, smooth and easy to navigate.

### 5/5 — Best bank

*2026-02-08*

I have used Union Savings Bank for over 25 years and they are amazing in every way I promise you will not be disappointed

**Developer response:** Thank you for sharing your feedback. We greatly appreciate it. Have a nice day.

### 5/5 — Excellent

*2026-02-07, version 6.0.0.13136*

Excellent application

### 5/5 — This app came out awesome

*2026-02-07*

Each step was easy to get into different sections with no hassle

**Developer response:** Thank you for sharing your feedback about our mobile app. We greatly appreciate it. Have a nice day.

### 3/5 — It's ok

*2026-02-07*

Wish Zelle has an easier way or a button on main page. Also the transfer has to manually options to go through it's not as easy as the old system was.

**Developer response:** We are sorry to hear you're having trouble using our mobile app. So we can help resolve your issue please contact us at your earliest convenience at 866-872-1866 or chat with us at unionsavings.com. We look forward to hearing from you soon.

### 5/5 — USB mobile

*2026-02-07, version 6.0.0.13136*

Love the app and the on line banking

### 5/5 — I like the new UI design

*2026-02-06*

But they have to update the icon with the new color scheme :)

**Developer response:** Thank you for sharing your feedback. We greatly appreciate it. Have a nice day.

### 3/5 — Ok

*2026-02-06, version 6.0.0.13136*

Ok

### 2/5 — New app new issues

*2025-11-24*

I use the USB app every single day, it is typically the first app I use when I wake and open my phone. I never experienced any issues with it, until now. The interface is new but somehow looks much older, it is no longer sleek or visually appealing. Making transfers between USB accounts is now more complicated with extra steps (frequency for transfer?) than before. The biggest issue however is all of my transactions are now “pending” and my balances change frequently at all different times and on different days, they are no longer in real time. This makes it very difficult to accurately monitor my account balances. This “pending” transaction problem even caused my daughter her very first overdraft- she was livid and has contacted USB directly about it. This needs to be fixed or my family will begin banking elsewhere. Go back to transactions being recorded and deducted in real time.

**Developer response:** Good morning. Thank you for providing us with your feedback. We are sorry to hear you're having trouble using our mobile app. Please contact us at your earliest convenience at 866-872-1866 or chat with us at unionsavings.com so we can help resolve your issue. We look forward to hearing from you soon.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not quite prime time

*2026-06-18, version 6.0.0.17073*

Step down in sophistication and capabilities of this bank app compared to my previous bank. Fewer features. Accounts not consolidated. Checking acct statements list checks, deposits, electronic transfers all separate rather then chronological. Very disjointed. Big disappointment.

### 1/5 — Autopay

*2026-05-25*

I had over $10,000 leave my account in old auto payments. The full auto pay menu isn’t available on mobile app. So I couldn’t see that these were scheduled from 10 years prior. I still don’t have the money back on a closed mortgage!

### 1/5 — No thank you

*2026-03-18*

The new app is horrible! It takes way too long to do simple things as before the change. It is no longer a streamlined app that is easy to use but now clunky and ugly! Whoever thought someone’s feet in rugged boots was something anyone wants to see multiple times a day should be fired! I am glad I changed to PayPal for my every day banking needs.

### 1/5 — Not quite prime time

*2026-02-10, version 6.0.0.13136*

Step down in sophistication and capabilities of this bank app compared to my previous bank. Fewer features. Accounts not consolidated. Checking acct statements list checks, deposits, electronic transfers all separate rather then chronological. Very disjointed. Big disappointment.

### 1/5 — horrible app update

*2026-02-05, version 6.0.0.13136*

stop updating this app and making it worse!!! can't open the app at all now, unbelievably annoying.  Honestly it's becoming enough of a pain to look for another local bank.

### 1/5 — Update

*2025-11-03, version 6.0.11719*

I liked this app until the update, it’s absolutely horrendous

### 1/5 — Update Broke App

*2025-10-31, version 6.0.11719*

iPad pro user, unable to sign in.

### 1/5 — useless

*2025-10-30, version 6.0.11719*

will let me sign in on other devices gives me error code when i log in on my device

### 1/5 — smh

*2023-05-07, version 5.0.20.1278*

it keeps locking my card, whenever i try to buy something it automatically declines. Even with enough money in my acct.

### 1/5 — App not usable at this time

*2021-10-08, version 5.0.0.2453*

App says update required, but clicking on the “update” word brings me to the App Store listing of your app with no updates available. Cannot use the app at this time.

## Most praised reviews (10 highest-rated)

### 5/5 — Great information

*2026-07-02*

I love that the USB app now gives me daily access to my credit score and tips on how I can improve it!

### 5/5 — Easy to use

*2026-06-25*

I had had a great experience with the app, smooth and easy to navigate.

**Developer response:** Thank you for sharing your feedback about our mobile app. We greatly appreciate it. Have a nice day.

### 5/5 — Used on the Daily

*2026-06-25*

Love this app
So user friendly 
I always say no to receipts anymore (“ no thanks…it comes through on my phone”)
Perfect!

### 5/5 — How Convenient

*2026-06-01*

Best bank to deal with.  Friendly service and always polite and helpful.

### 5/5 — Carlos

*2026-05-12, version 6.0.0.15805*

Excellent

### 5/5 — Helpful

*2026-03-06, version 6.0.0.13796*

easy to use and saves time

### 5/5 — ELM USB

*2026-02-12, version 6.0.0.13136*

All good

### 5/5 — Easy to use

*2026-02-11, version 6.0.0.13136*

Love the app as it is easy to use.

### 5/5 — Good Bank

*2026-02-11, version 6.0.0.13136*

Great service

### 5/5 — B

*2026-02-11, version 6.0.0.13136*

Very good

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
