# Union Square Credit Union — user reviews > 35 indexed App Store user reviews of Union Square Credit Union by Union Square Credit Union, rated 4.80/5 from 2,857 ratings. - Source: https://appshunter.io/ios/app/union-square-credit-union/id880651218/reviews - App overview in markdown: https://appshunter.io/ios/app/union-square-credit-union/id880651218.md - Rating breakdown: 5★ 2,572 · 4★ 161 · 3★ 57 · 2★ 15 · 1★ 52 ## What do users think of Union Square Credit Union? Overall sentiment: neutral **Pros** - 👍 Helpful customer service - 🚀 Smooth and quick app performance - 💳 Easy money transfers - 📸 Convenient mobile check deposit **Cons** - 🐛 Frequent app crashes - ⏱️ Slow app loading times - 💰 Unreasonable transfer fees - 🤖 Outdated app design **Commonly reported bugs** - Mobile deposit feature not working - Endless loop of security questions - App closing on startup **Most requested features** - Access to account messages and statements - Fingerprint/facial recognition login - Landscape mode support on tablets ## Newest reviews (12 of 35) ### 2/5 — This CU charges for transfers *2025-06-13, version 24.2.1* This credit union charges an unreasonable fee for transfers to outside banks. So don't think you can quickly and cheaply send some emergency funds to a loved one. ### 4/5 — Union Squre *2025-04-24, version 24.2.1* No a bad Credit Union. But slow to get up with the times. The platform they use, is early 2000 style. The people are nice and all can get the job done. ### 2/5 — New “app” is not good *2025-01-07, version 24.2.1* This is not a true mobile app. This feels like it’s just a wrapper for a website. Because of this, the app is slow to load each section and it’s not as good as a true mobile app. While not great either, the last app version was better than this one. ### 3/5 — Upgraded app not up to speed *2024-11-18, version 24.2.1* I normally use my tablet and now the page won’t flip to landscape, when it did before, so I’m not sure this is better. It’s aninconvenience to have to turn my tablet. ### 5/5 — Hard to work *2024-11-10, version 24.2.0* Everything is so slow and its design is awful. ### 4/5 — User *2024-11-09, version 24.2.0* The app is a nice step forward. Its reactivity to any action is rather slow. Maybe the next update will bring improvement. ### 5/5 — App is so cool *2024-05-30, version 23.2.30* This app is so cool ### 2/5 — Cards option *2023-02-18, version 22.1.102* Anytime I press select “cards” it kicks me off of the app. ### 5/5 — Failed App Launch? *2023-02-15, version 22.1.102* IOS 16.3.1, iPhone 12, The most recent version is supposed to incorporate Card Agent function from a separate app. When the update was performed, tapping the card icon crashes the app into a white screen of death. ### 3/5 — So many glitches *2022-12-10, version 22.1.101* The app always glitches when I’m trying to login. That’s like the biggest bug ever!!! Please this fix issue ASAP! It’s been going on since when I first started using the app. ### 5/5 — Pop ups annoying *2022-12-04, version 22.1.101* Ever need to just login and take care of business. But NO in order to continue without pop ups I get to do this review. Now back to my time sensitive matter ### 5/5 — Good App, could use some additional functions *2022-06-08, version 21.3.40* Just started using the app today. So far I like it. I like the following in the app (website has additional features): - Can sign in with a fingerprint. - Can make internal and external transfers - Can pay bills - Can use Zelle - Can deposit checks with phone Features I would like added to the app: - Access to messages like on website - Access to statements ## Most critical reviews (10 lowest-rated) ### 1/5 — No. Help. *2025-07-29, version 24.2.1* Don’t understand how to get app to deposit check. Used to deposit checks without app! ### 1/5 — Deposit *2025-01-04, version 24.2.1* Not able to add periods to the check amount ### 1/5 — App is clunky *2024-12-02, version 24.2.1* It takes for ever to get a verification code. By the time it comes I have for I was waiting on one ### 1/5 — J. Aaron Overton *2024-11-22, version 24.2.1* This new app is trash. It’s so slow, it crashes all the time, the old one was so much better, please change it back. Every time I need to move money when I’m standing in line somewhere it crashes or it won’t load. The old app works so much better. ### 1/5 — Doesn’t even open *2023-02-26, version 22.1.102* App closes on startup ### 1/5 — APP Closes Out *2022-01-29, version 21.2.70* No updates available on iOS device, but when trying to open the app it just closes out. ### 1/5 — Doesn’t bother to load *2021-02-04, version 20.2.50* Opening the app and it’s just a white screen. App is never working ### 1/5 — Ok at best *2020-09-09, version 19.3.20* This app is ok at best, it works when it wants to, and has non of the features that other banks do. Don’t get me wrong, love the bank but this ap is straight number 2 ### 1/5 — Mobile deposit doesn’t work *2018-10-03, version 18.2.63* Of course with the new update the mobile deposit area of the app is working anymore. I can’t take pictures of my checks to deposit but my camera works just fine. Nice. ### 1/5 — Absolutely terrible. *2014-08-11, version 4.5.177* This app is completely unusable. The last one was bad enough. ## Most praised reviews (10 highest-rated) ### 5/5 — All around service *2026-07-31, version 25.2.0* From top to bottom, no matter what my banking needs might be, USFCU has always taken care of me. It’s been like having a rich uncle that doesn’t say NO ### 5/5 — Review *2026-07-21, version 25.2.0* Hunter did great!!! ### 5/5 — Business Owner *2026-05-06, version 25.2.0* Easy to use ### 5/5 — Lowkey a great app and bank *2026-05-02, version 25.2.0* The app is modern and looks great not much else to say 🙂 ### 5/5 — Awesome *2026-02-08, version 25.1.0* The app is easy to use and keeps us well informed on all our banking and credit score information. ### 5/5 — Maria *2025-07-19, version 24.2.1* Maria helped me tremendously when my acct was scammed. She is wonderful. Sorry I don’t have her last name. Works at Parker Square ### 5/5 — Fabulous *2025-01-30, version 24.2.1* Great app. Able to do everything I want with it. No trips to the credit union. ### 5/5 — Lots of features *2024-11-29* Smooth and quick ### 5/5 — Transferring money *2024-11-22, version 24.2.1* Transferring money is easy and like one stop shop right there way to go. I love this app and this Bank. ### 5/5 — Awesome *2024-11-14, version 24.2.1* The new upgrade is great! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*