# UnionMobile

> Mobile banking app for bill payments, transfers, airtime, and account management. (iPhone/iPad app by Union Bank of Nigeria Plc.)

- Source: https://appshunter.io/ios/app/unionmobile/id1253595309 (this page in markdown: same URL + `.md`)
- Developer: [Union Bank of Nigeria Plc](https://appshunter.io/developer/950990898)
- Category: Finance, Business
- Price: Free
- Rating: 3.10/5 from 663 App Store ratings · 113 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 72 MB
- Languages: American English
- Released: 2017-07-07
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/unionmobile/id1253595309/reviews.md

## What is UnionMobile?

We’ve made banking simple so you can focus on what matters most to you. With new features and updates, you can:
·         Pay bills: DSTV, GOTV, LCC, PHCN etc.
·         View your account balances and transaction history
·         Transfer to Union Bank and other bank accounts
·         Buy airtime and data bundles
·         Get quick tips, updates on new features, and promotional offers.
·         Cardless Withdrawal: You or a beneficiary can make withdrawals from our ATMs without debit cards
·         Verify transactions via a self-selected PIN, an SMS token or a hardware token (obtained from any of our branches).
 
Other features include:
 
·         ATM and Branch locator
·         News on the go
·         Instant account statement
·         Weather forecast
·         Manage and save beneficiaries
·         Personalized profiles: Upload your picture on your profile
 
How to register:
 
Existing UnionOnline users:
·         Download the app
·         Click on the “Log in” icon
·         Type in your UnionOnline username and password
·         Follow prompts and generate a transaction PIN
 
Prospective users/ Existing UnionMobile users without UnionOnline.
·         Download the app
·         Click the “Get Started” icon
·         Follow prompts to complete registration

## Key features

- Pay bills
- View account balances and history
- Transfer funds
- Buy airtime and data
- Cardless ATM withdrawal
- ATM and branch locator

## What do users think of UnionMobile?

Overall sentiment: negative

**Pros**

- 🚀 Fast transactions
- 👍 User-friendly app
- 🔒 Secure banking

**Cons**

- 🐛 Frequent crashes and login issues
- 🤖 Poor customer service
- 💤 Slow network and app performance
- 😡 Frustrating user experience
- 🤦‍♂️ Account and transaction issues

**Commonly reported bugs**

- Login failures and app freezes
- Delayed OTP delivery for transactions
- Inconsistent app behavior across devices

**Most requested features**

- Improve biometric login functionality
- Allow hiding of account balance during transactions
- Streamline airtime purchase process

## Recent user reviews (10 of 113)

All indexed reviews: https://appshunter.io/ios/app/unionmobile/id1253595309/reviews.md

### 1/5 — Login Complain

*2026-06-20, version 2.9.2*

Useless app
I forgot my password and username because on my old phone I do use face recognition now trying to retrieve my login details using my new phone it kept telling me unknown error occurred 

When exactly are you guys going to know the error that occurred

### 3/5 — Just work on your service

*2026-04-01, version 2.9.2*

Service 59%

### 1/5 — Scam thief

*2026-01-29, version 2.8.9*

Imagine sending money to your bank app on Jan 21 but yesterday I went to buy some food to eat but this fools 😡 disappointed me. Having money in your bank account and can’t be able to withdraw it. So I’ll need to go to the bank this bank is just rubbish bank I swear 😡😡😡😡😡😡😡😡😡😡😡😡😡

### 1/5 — My complaint

*2025-10-26, version 2.8.9*

Step up with your network service it’s so bad . Top 3 worst banking service in Nigeria tbh 

Do better 
Thanks

### 1/5 — Request to unfreeze my account.

*2025-09-09, version 2.8.9*

You guys are thieves…..unoin bank is a scam and I’ll tell you not to bother opening an account with this thieves

### 1/5 — Worst customer service

*2025-07-07, version 2.8.9*

If I could give no star that is what I will give, worst customer service ever, my account was blocked and they need me to notorise it with an amount that is outrageous, customer service won’t respond and when they do, they don’t solve the issue for you, all I want is to close down my account with you as soon as possible

### 1/5 — The most foolish bank

*2025-06-10, version 2.8.9*

Rubbish didn’t send Code earlier

### 1/5 — App not opening after updating

*2025-06-01, version 2.8.9*

App force stop itself without opening! This should be resolved immediately

### 1/5 — Request to unfreeze my account.

*2025-01-30*

I need my account back and my money, or else I swear I’ll get to the bottom line of this. I called this people in front of my manger but they wouldn’t pick up either. Kuda gave this people time to provide proof that the money was sent erroneously but they didn’t respond back either that’s why they lifted the ban from the account. So why won’t my bank do the same the same. You guy should contact palpate and let them know customer need his money or else I’ll sue my bank for damages and failure to request court order before freezing my bank. I’ve been banking with union for years now so what’s all this?

### 1/5 — Worst bank

*2025-01-14, version 2.8.8*

Very poor network failure. Worst bank ever. I’ve been waiting for them to refund my money for days. They are thieves.

## Frequently asked questions about UnionMobile

### What can I do with this banking app?

This app allows you to perform a wide range of banking activities. You can pay bills for services like DSTV and PHCN, view your account balances and transaction history, transfer money to other accounts, and purchase airtime and data bundles.

### How do I register for the app?

Existing UnionOnline users can download the app, log in with their UnionOnline credentials, and follow prompts to generate a transaction PIN. Prospective users or existing UnionMobile users without UnionOnline can download the app, click 'Get Started', and follow the prompts to complete registration.

### Is this app free to use?

Yes, the application is free to download and use. There are no mentioned costs associated with its basic functionality or registration.

### What are some unique features of this app?

The app offers several convenient features, including cardless withdrawals from ATMs for yourself or a beneficiary, an ATM and branch locator, instant account statements, and the ability to manage and save beneficiaries.

### Can I make withdrawals without my debit card?

Yes, the app supports cardless withdrawals. You or a designated beneficiary can make withdrawals from Union Bank ATMs without needing a physical debit card.

## Version history (last 5 releases)

### 2.9.2 — 2026-02-18

Privacy Policy Update

### 2.9.1 — 2026-02-16

performance improvements

### 2.8.9 — 2025-01-25

Security enhancement on Union Mobile

### 2.8.8 — 2024-10-25

Access to quick loans
security enhancements

### 2.8.7 — 2024-07-17

Removal of SMS OTP option for transactions up to N5mn. 
Security enhancements.
Linking NIN to account. 
Self service Limit adjustment.

## Apps similar to UnionMobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Paga - Send, Pay, and Bank](https://appshunter.io/ios/app/paga-send-pay-and-bank/id1362357426) | 4.1 (1,471) | Free | Finance |
| [Moniepoint Business Banking](https://appshunter.io/ios/app/moniepoint-business-banking/id1661134941) | 4.6 (14,985) | Free | Finance |
| [Kuda - Free transfer & payment](https://appshunter.io/ios/app/kuda-free-transfer-and-payment/id1467373738) | 4.7 (131,952) | Free | Finance |
| [GTWorld](https://appshunter.io/ios/app/gtworld/id1227647130) | 4.7 (45,140) | Free | Finance |
| [Moniepoint Personal Banking](https://appshunter.io/ios/app/moniepoint-personal-banking/id6452756675) | 4.6 (29,933) | Free | Finance |
| [UBA Mobile App](https://appshunter.io/ios/app/uba-mobile-app/id1529761664) | 2.8 (898) | Free | Finance |

## More apps by Union Bank of Nigeria Plc

- [UnionToken](https://appshunter.io/ios/app/uniontoken/id950990899)
- [M36](https://appshunter.io/ios/app/m36/id1473487545)
- [UBN Turbo](https://appshunter.io/ios/app/ubn-turbo/id1576486538)
- [Union360](https://appshunter.io/ios/app/union360/id1612461612)
- [Union Token Staffs](https://appshunter.io/ios/app/union-token-staffs/id1665136090)

All apps by Union Bank of Nigeria Plc: https://appshunter.io/developer/950990898

## Related topics

[union bank](https://appshunter.io/ios/topics/union-bank) · [the union bank mobile banking](https://appshunter.io/ios/topics/the-union-bank-mobile-banking) · [union bank token](https://appshunter.io/ios/topics/union-bank-token) · [union](https://appshunter.io/ios/topics/union) · [union plus](https://appshunter.io/ios/topics/union-plus) · [union bank and trust](https://appshunter.io/ios/topics/union-bank-and-trust)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*