# UNIQLO: Clothes Shopping — user reviews > 326 indexed App Store user reviews of UNIQLO by UNIQLO CO., LTD., rated 4.80/5 from 114,287 ratings. - Source: https://appshunter.io/ios/app/uniqlo-clothes-shopping/id1284609872/reviews - App overview in markdown: https://appshunter.io/ios/app/uniqlo-clothes-shopping/id1284609872.md - Rating breakdown: 5★ 100,996 · 4★ 7,649 · 3★ 2,301 · 2★ 860 · 1★ 2,481 ## What do users think of UNIQLO? Overall sentiment: neutral **Pros** - 👍 Consistent quality and affordable pricing - 🚀 Versatile and comfortable clothing - 💡 Unique and artistic designs - 👍 Reliable and functional products **Cons** - 🐛 Buggy and glitchy app experience - 🤔 Confusing and unintuitive navigation - 🤯 Frustrating checkout and payment process - 🤔 Lack of integration between app and website **Commonly reported bugs** - App frequently logs users out - Inconsistent inventory and stock information - Checkout process often fails or encounters errors - Inability to use gift cards or store credit in the app **Most requested features** - Ability to return online purchases in-store - Improved app performance and stability - More intuitive and user-friendly interface - Better integration between app and website ## Newest reviews (13 of 326) ### 4/5 — Great App but room to improve *2026-08-04, version 26.7.0* App is great in showing the deals and new products in a very easily to understand way. However some improvements can be made. Firstly, the lack of a dark mode hinders the experience of the app alongside it being more user friendly. Secondly, the app sometimes is buggy when transitioning from one screen to another (ie. when you tap on men than tap on men’s bottoms) this makes the app feel slow at times and not as smooth. ### 4/5 — Sizes and style *2026-07-26, version 26.7.0* Uniqlo was my place to buy tailored pants and shirts/ Uniqlo started pushing teenagers and younger kids to get these awful baggy not flattering pants shirts ect. I use the underwear t shirts ect that fit-gone are the days of beautiful fitted tailored cotton clothes- I'm moving on to another company that I won't mention but I'm glad I did. Sorry Uniqlo go back to the time Jill Sanders offered her talent! It was all sold out day one, fortunately I was there for it ### 3/5 — Frustrating Sale Experience Due to Out-of-Stock Items *2026-07-26, version 26.7.0* The sale selection was very disappointing. Most of the sale items were out of stock in every color and almost every size, so I spent a lot of time searching only to find that nothing was actually available. ### 5/5 — happy customer *2026-07-20, version 26.7.0* love the simple design ### 3/5 — Photos inutiles et assez du non-genré! *2026-07-14, version 26.7.0* La plupart des photos ne donnent pas une bonne idée du tissu ou de la coupe. Et ASSEZ du non-genré qu’on nous IMPOSE! Puis-je être genrée et qu’on le respecte au moins avec les filtres???? ### 5/5 — Shopping haul at Uniqlo *2026-07-09, version 26.4.6* Best shopping experience ever . ### 5/5 — Great app, great store. *2026-07-07, version 26.4.6* Uniqlo is a great store with a ton to offer. Love the airism shirts the best. I wear them every day. ### 5/5 — The best! *2026-07-04, version 26.4.6* Wish to have a notif if something new has been released. Over all the best! ### 3/5 — Hard to navigate, app looks unfinished & buggy *2026-06-29, version 26.4.6* Hard to navigate, app looks unfinished & buggy ### 5/5 — Simple and easy *2026-06-28, version 26.4.6* Easy to use app. Not problem. ### 5/5 — T shirts are amazing! *2026-06-13, version 26.4.6* I bought a couple of T shirts recently to try for the first time and absolutely love them! Such amazing quality for such great quality! ### 5/5 — Nice app *2026-06-06, version 26.4.2* Simply easy way to buy Uniqlo ### 5/5 — Outfit Staples *2026-05-30, version 26.4.2* High quality fabric, excellent comfort and classic style never go out of the trend! ## Most critical reviews (10 lowest-rated) ### 1/5 — Great store, terrible app *2026-07-28, version 26.7.0* The app constantly logs you out of your account. Doesn’t have Apple Pay. Makes you manually type every detail, can’t access autofill from iOS somehow? Super confusing and counterintuitive division between “in store cart” and “online cart”. Just a bad experience ### 1/5 — Beware *2026-07-24, version 26.7.0* Will have in store “sales” for app members but then will not list the sale price after scanning the app at checkout ### 1/5 — Promo code activation issue wrong bonus amount *2026-07-05, version 26.4.6* It doesn’t let me activate the welcome code even though I meet all the requirements, it only gives me 5 USD instead of 10. ### 1/5 — Why did you remove the mysize assistance feature *2026-06-23, version 26.4.6* I’ve been relying on this feature when buying Uniqlo clothes for years now and most of the time the size recommendations were accurate. Why did you remove it???? I usually don’t write any reviews for an app, but I had to come here and say this. So upset;( ### 1/5 — App Update *2026-06-19, version 26.4.6* Almost every time I want to use this app, I have to update it. Why?! I love Uniqlo's clothes, but I really dislike the app. It's not user-friendly at all. It often doesn't show the actual price when items are on sale, and having to update the app almost every time I open it is incredibly frustrating. ### 1/5 — terrible *2026-06-12, version 26.4.6* uniqlo used to be good. feels cheap and now charges for returns? ### 1/5 — Strict return policy *2026-05-23, version 26.4.2* Worst customer service ### 1/5 — Sends unhinged amount of email *2026-05-15, version 26.4.2* I like Uniqlo, but the amount of marketing emails they send is insane. I signed up for the app only a few months ago and have already received 100’s of emails from them - sometimes several in one day. That degree of spamming should be illegal. ### 1/5 — Worst UI layout and navigation ever *2026-04-22, version 26.4.0* This app has probably THE MOST CONFUSING navigation and UI layout ever - nothing follows particular logic, hard to predict what page will be located where. It’s almost like they do it on purpose ### 1/5 — No in store Return for Online Purchases *2026-04-16, version 26.4.0* Disappointed that Clothing purchased on the app is unable to be returned at the store. It has to be mailed back. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent app - Uniqlo’s gold standard *2026-08-23, version 26.7.0* This app is all-around amazing and dangerously tempting (for shopping)! Didn’t expect any less from Uniqlo. Everything is neatly categorized and super easy to navigate. Never once crashed! I use it for both shopping and inspiration. The product information is detailed, helpful and visually appealing, including videos. ### 5/5 — Me encanta Uniqlo *2026-08-23, version 26.7.0* A mediados de Noviembre viajó a Europa y mi hermana que también es fan de esta tienda me la recomendó para el frío de Alemania y Francia en Diciembre. Estaré calentita y abrigada sin sentir el peso de la ropa de invierno . ### 5/5 — It’s ok. *2026-08-19, version 26.7.0* Just give issues returning items but besides that, it’s a great app and good quality items. ### 5/5 — Good app *2026-08-08, version 26.7.0* Very nice app love this store ### 5/5 — membership *2026-08-04, version 26.7.0* very good products they have I wish they can give more benefits on the membership ### 5/5 — My go to for clothes *2026-08-04, version 26.7.0* Just started shopping at Uniqlo recently because my crush recommended it. And I’ve been loving the quality and the collabs. The price is definitely worth it too. A lot of sales. Love this store. Shout out to my Crush! Be****** ### 5/5 — Does what it supposed to do *2026-08-04, version 26.7.0* The app works well and is easy to do shopping through it ### 5/5 — Отзывы *2026-08-04, version 26.7.0* Легко пользоваться, удобный ### 5/5 — Great App *2026-08-04, version 26.7.0* Easy to use and navigate for your shopping needs ### 5/5 — J’adore la qualité des vêtements *2026-07-28, version 26.7.0* 5 étoiles --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*