# UNIQLO - LifeWear — user reviews

> 110 indexed App Store user reviews of UNIQLO by UNIQLO CO., LTD., rated 4.75/5 from 3,438 ratings.

- Source: https://appshunter.io/ios/app/uniqlo-lifewear/id6503727839/reviews
- App overview in markdown: https://appshunter.io/ios/app/uniqlo-lifewear/id6503727839.md

## Newest reviews (14 of 110)

### 4/5 — Uniqlo

*2026-07-29, version 26.7.0*

Uniqlo clothes are great quality

### 3/5 — Cannot rate 5 because of delivery

*2026-06-16, version 26.4.6*

I love UNIQLO, but the DPD delivery service they use is rubbish. I’ve never had a delivery from them without some major trouble.

### 3/5 — Mangelhafte Retourenregelung

*2026-06-15*

Es ist nicht nachvollziehbar, warum keine Retouren möglich sind. Stattdessen soll ich die Kleidung bei Retourenwunsch in einen Store bringen. Ich soll also 158 km nach Hamburg fahren… Ich habe jetzt trotzdem einmalig bestellt, da es sich um Modelle handelt, die wir bereits haben und nun in anderen Farben ergänzen, d.h. Passform und Größe sind „erprobt“. Ich werde darüberhinaus nichts mehr bestellen.

### 3/5 — Filter mangelhaft

*2026-06-08*

Filterauswahl immer wieder mangelhaft und mit Fehler. Es erscheinen zum Beispiel immer wieder Artikel, die in der ausgewählten Größe nicht erhältlich sind.

### 3/5 — Good clothes, bad delivery

*2026-04-18, version 26.4.0*

Clothes are decent. Delivery takes a while, they charge for returns, and they don’t leave deliveries in your ‘safe place’ meaning lots of failed attempts. Not worth it for me

### 4/5 — Bonne app m’as fonction manquante

*2026-04-10*

L’application fonctionne très bien bravo la team !
Il manque cependant une fonction très utile qui est de pouvoir ajouter la carte fidélité Uniqlo à Apple wallet (pareil sur android si manquant). Il arrive régulièrement qu’on ait pas internet dans les magasins et lorsqu’on lance l’app on ne peut pas afficher son code barre de la carte fidélité à la caisse !

Bonne journée ☺️

### 5/5 — Stylish

*2026-03-18*

Ich liebe die Mode von Uniqlo! Hier finde ich Hosen in passender Länge. Alles ist super kombinierbar und das Preis-Leistungs-Verhältnis ist wirklich top. Immer wieder gerne.

### 5/5 — Une très bonne marque 👍

*2026-03-12*

J’achète chez uniqlo depuis un moment déjà et je n’ai jamais été déçu les articles sont d’une excellente qualité et d’un confort exceptionnel je recommande fortement cette application pour sa configuration très bonne

### 5/5 — Uniqlo app

*2026-03-04, version 26.1.5*

Easy to use app and great the scan feature. Love it! Always buy great stuff from Uniqlo

### 2/5 — Endlich wieder eine Suche!!!

*2026-02-28*

Es laufen direkt Videos los aber zum Glück ist Endlich wieder eine Suche verfügbar! Danke für das Update!!

Nun bitte noch irgendwo eine Funktion zum stoppen der Videos - die sollten nicht automatisch loslaufen…

### 5/5 — Love the clothes

*2026-02-24, version 26.1.5*

Amazing items and fantastic quality

### 2/5 — Hoping for better experience in the future

*2026-02-07, version 26.1.0*

No option for filtering out of stock items lead to spending too much time on the app - bit frustrating. No option to sort items from ascending to descending prices. Load of error messages.

### 5/5 — Qualité/prix

*2026-01-29*

Extrêmement satisfaits de nos achats « homme », sauf pour le pull en maille dite « soufflée «. 
Nos pull en cachemire sont tops!

### 5/5 — 5 star

*2026-01-04, version 25.10.2*

apps clean and easy to use

## Most critical reviews (10 lowest-rated)

### 1/5 — Articles indisponibles en ligne

*2026-07-28*

Les articles proposés sont pour la plupart, pour ne pas dire tous, indisponibles. C’est très frustrant !

### 1/5 — Not working

*2026-02-28, version 26.1.5*

Can’t add anything in the basket for a couple of weeks

### 1/5 — Dodgy

*2026-02-23, version 26.1.5*

Can log in on the website but when trying to log in on the app getting the message saying the info
Doesn’t match their records? 😂

### 1/5 — Articles indisponibles

*2026-02-03*

Les articles montrés sont souvent indisponibles dans la partie soldes / prix en baisse. C’est très frustrant !

### 1/5 — Worst internet shopping service in the UK

*2026-01-11, version 25.10.2*

I used to love uniqlo and they still have some good products but how can they justify charging for returns especially when the descriptions and sizing is so poor. Delivery takes an unbelievable amount of time as well - and then when it finally arrives you have to pay for the privilege of sending it back again as despite double checking all the measurements 3 times each it doesn’t fit. My very last time of ordering with this company. So disappointing.

### 1/5 — Paypal payment method not working

*2026-01-10, version 25.10.2*

Errors at payment stage

### 1/5 — Mr right

*2025-12-30, version 25.10.2*

They make you download app for %10 discount. But you have to spend 70 pound. But they don’t say before .  They should tell this before you download

### 1/5 — No sale , ridiculous high prices

*2025-11-27, version 25.10.1*

No sale at all, too expensive

### 1/5 — Extremely Disappointing Experience at store – Poor Customer Service and Rude Manager

*2025-10-30*

I recently bought two half-turtleneck sweaters (size M) from UNIQLO Liverpool (postcode L1 8JF). When I got home, I realized the size wasn’t right and also noticed that one of the sweaters had a mark on it. The very next day, I went back to the store to exchange both for a smaller size and showed the mark to the staff.

The staff at first were very polite and said the exchange would be fine — I had already picked out two in the smaller size. But then a man claiming to be the manager came over, looked at the sweater for a second, and immediately accused me by saying “it wasn’t like that when you bought it.” I explained clearly that I had only bought it yesterday and hadn’t even worn it yet, but he insisted otherwise and said he could check the CCTV.

After checking, he came back and said the same thing — that the mark wasn’t there when I bought it. I asked to see the footage (since I know I didn’t cause that mark), but he refused to show me and also refused to let me speak to anyone else. Even when I said I could come back later to talk to another manager, he still said no.

The way he handled it was rude, dismissive, and completely unprofessional. I felt disrespected and honestly shocked at how poorly I was treated over an item worth less than £20. In the end, I just asked for a refund for the other sweater and left the marked one there because I didn’t want to argue anymore.

I’ve always liked UNIQLO, but this experience was unacceptable. The manager’s attitude and lack of respect for customers were appalling. I won’t be shopping at UNIQLO ever again

### 1/5 — Us date format

*2025-10-17, version 25.6.4*

They use the US date format in the app which led to in store confusion where the staff refused to acknowledge a valid coupon because it expired when it was in fact valid for another month, as confirmed by support. 

This confusion largely did stem from the wrong date format being used imo, as it made it difficult in the moment to read because there aren’t 16 months.

## Most praised reviews (10 highest-rated)

### 5/5 — amazing quality

*2026-08-06, version 26.7.5*

i’ve bought from a lot of shops and none come close to the quality that uniqlo provides

### 5/5 — Jamie Baruch

*2026-07-24, version 26.7.0*

You should be able to spend 2 gifts cards within the same order. The only way to use them is to do multiple orders which results in two separate deliveries which cannot be cost effective for the company or customer

### 5/5 — die besten Basics

*2026-06-25*

Absolute Empfehlung, sehr gute und hochwertige Basics, die nicht den kurzlebigen Trends folgen

### 5/5 — Amazing clothes

*2026-06-11, version 26.4.6*

Cheap reliable clothes

### 5/5 — Super Stil

*2026-06-03*

Ich trage ausschließlich nur schwarz Und hier findet man genau die richtigen Schnitte und einen Stil ohne Logos pur und cool! Gefällt mir super

### 5/5 — Quick and easy

*2026-05-15, version 26.4.1*

Very easy to look for the items and shop quickly.

### 5/5 — The best clothes!

*2026-05-14, version 26.4.1*

Loving the Airism range, cool and comfy

### 5/5 — Clothing

*2026-05-12, version 26.4.1*

Best clothing store

### 5/5 — Fabulous

*2026-04-27, version 26.4.0*

Great quality products and reasonable pricing thank you

### 5/5 — Great graphic tops

*2026-03-23, version 26.1.9*

Love the unique graphic tops.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
