# UniRemote：Universal TV Remote — user reviews > 273 indexed App Store user reviews of UniRemote：Universal TV Remote by Kanatom Limited, rated 4.50/5 from 7,235 ratings. - Source: https://appshunter.io/ios/app/uniremoteuniversal-tv-remote/id6504182653/reviews - App overview in markdown: https://appshunter.io/ios/app/uniremoteuniversal-tv-remote/id6504182653.md - Rating breakdown: 5★ 5,963 · 4★ 393 · 3★ 238 · 2★ 119 · 1★ 522 ## What do users think of UniRemote：Universal TV Remote? Overall sentiment: negative **Pros** - 🚀 Fast and easy to connect - 👍 Comfortable touchpad and easy to use - 📺 Works with smart TV features **Cons** - 🔒 No way to unsubscribe or cancel - 💰 Expensive subscription cost - 🚫 Doesn't work with major TV brands **Commonly reported bugs** - App doesn't work as advertised - Charges users even after cancellation **Most requested features** - Add free option - Improve compatibility with more TV models ## Newest reviews (15 of 273) ### 2/5 — Mais ou menos *2026-09-05* Esperava pelo menos conseguir ligar a tv pelo app… **Developer response:** Hi Évelyn, thanks for taking the time to provide your feedback. We are truly sorry you couldn't turn on your TV using our app. Please contact us at support@kanatom.com or via App Settings > Contact, specify your TV model, and we will assist you. Looking forward to your email! Best regards, Support Team ### 2/5 — Disappointed *2026-08-30, version 1.8.2* May work 50% of the time. Have to log on every time I need to use it. Every single time ### 2/5 — Works very well, but subscription is still going on? *2026-08-27* I downloaded the app, but it never said anything about subscribing to anything. The remote works really well, but it’s still charging me $14.99 per week. I’ve contacted Apple about this, but the subscription still isn’t cancelled. This froze my card too. Please fix this **Developer response:** Hi, thanks for taking the time to share your experience. We are truly sorry to hear about the confusion. Kindly note that we offer a 3-day free trial so you can explore the app’s features before committing, but a paid subscription is required for continued use. Please note that subscription details, including pricing and renewal terms, are shown before starting a free trial period. Please contact us at support@kanatom.com or via App Settings > Contact, and we will help you to cancel your subscription. Looking forward to your email! Best regards, Support Team ### 1/5 — Enganação *2026-08-09* Só funciona pagando **Developer response:** Hi Gustavo, thanks for taking the time to provide your feedback. We understand your concerns. Please note that we offer a 3-day free trial so you can explore the app’s features, while a paid subscription is required for continued use. If you have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact, and we will be happy to help. Best regards, Support Team ### 1/5 — Absolute scam *2026-08-08, version 1.8.1* There are numerous free WiFi remote apps available with way more functions than this app. Also has intentionally misleading verbiage so as to appear to function through means other than WiFi like true universal remotes that connect to tvs through infrared ### 1/5 — 9.99/WEEK *2026-08-08, version 1.8.1* Never seen such a high price for any app, much less one whose sole purpose is being a remote. You could purchase a whole new tv and get a new remote with it for the cost of this app. ### 1/5 — Scam *2026-08-02* Does not work and you can’t cancel **Developer response:** Hi, thanks for taking the time to provide your feedback. We are truly sorry to hear that our app didn’t meet your expectations and that this situation has caused you trouble. Please contact us at support@kanatom.com or via App Settings > Contact, and we will take a closer look at why the app didn’t work for you and assist you with the subscription cancellation. Looking forward to your email! Best regards, Support Team ### 1/5 — Insane scam *2026-08-01, version 1.8.0* I don’t even know how this app got recommended to me on the App Store. 10$ a month for a remote? Come on. This should be removed. ### 1/5 — Pointless *2026-07-31, version 1.8.0* If you don’t have a remote, usb keyboard or mouse- don’t bother downloading this app. I can’t find my tv remote, so I downloaded this. But there’s no way to use it because you need one of the 3 mentioned above to connect it to the tv. Waste of time and money. ### 1/5 — You will pay for this. *2026-07-26, version 1.8.0* Literally! You have to pay to have access. Lol ### 1/5 — Robbery *2026-07-23* Seems convenient until you realize they’re trying to charge you $13/week for a remote control. I hate this timeline. **Developer response:** Hi, thanks for sharing your thoughts. We understand your concerns about pricing. Please note that a paid subscription allows us to continuously improve our service, maintain app performance, and introduce new features to enhance your experience. If you have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact, and we will be happy to help. Best regards, Support Team ### 2/5 — I didn’t use it yet *2026-07-22, version 1.7.5* I didn’t use it yet it just popped up on my screen and don’t be mad that i gave you a two star ### 1/5 — ME ROUBOU DINHEIRO *2026-07-21* Foi colocar em teste gratuito me roubaram 150 reais ! **Developer response:** Hi Daniel, thanks for reaching out to us! We're truly sorry for the frustration this has caused, that shouldn't have happened. Please contact us at support@kanatom.com or via App Settings > Contact, and we will investigate the charge and assist you with the refund request. Looking forward to hearing from you! Best regards, Support Team ### 1/5 — Doesn’t work on TCL TV *2026-07-21, version 1.7.5* It says it works for TCL but it didn’t say that until after I registered abd linked my debit card ### 1/5 — Charged me for free 3 days *2026-07-20* I wanted the remote to help me figure out something but the app isnt helpful im the situation and although it said it was a free 3 days subscription they still charged me. **Developer response:** Hi, thanks for reaching out to us! We completely understand how frustrating it is to see an unexpected charge, and we're truly sorry for the trouble this has caused — that shouldn't have happened. Please contact us at support@kanatom.com or via App Settings > Contact, and we will investigate what went wrong and make sure this is properly resolved for you. Looking forward to hearing from you! Best regards, Support Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-08-30* Most awful app ever **Developer response:** Hi, thanks for taking the time to provide your feedback. We are truly sorry to hear that our app didn’t meet your expectations. Please contact us at support@kanatom.com or via App Settings > Contact and share more details about what went wrong. We will take a closer look and do our best to assist you. Looking forward to your email! Best regards, Support Team ### 1/5 — Scammy *2026-08-28, version 1.8.2* I canceled my subscription 5 months ago and They’re still Charging me I now have to fight and dispute every single one 😑 trashy ### 1/5 — This app is a scam *2026-08-25, version 1.8.2* I downloaded the app to see if it would work for my tv I accepted a 3 day free trail the remote did not work and it charged me $42.99!!! Beware it will offer a free trail and steal your money ### 1/5 — $10/WEEK! *2026-08-24, version 1.8.2* There is no reason to pay $10/week to have a remote. There are waaaaaaaay cheaper alternatives out there that don’t prey on people who sign up for this and then forget to cancel. ### 1/5 — Estorno *2026-08-23* Fui usar o teste grátis e descontou, sem contar que ninguém entra em contato. **Developer response:** Hi Katy, thanks for reaching out! We are truly sorry for the frustration this situation has caused. Please contact us at support@kanatom.com or via App Settings > Contact, and we will take a closer look at your case, investigate why the charge occurred, and assist you as soon as possible. Looking forward to your email! Best regards, Support Team ### 1/5 — Doesn’t even work *2026-08-23, version 1.8.2* Yo how many times are you going to say network restored god ### 1/5 — $$$ *2026-08-18, version 1.8.2* This app in NOT free. Who wants to pay 100$ a year for a remote? ### 1/5 — Useless *2026-08-15* Cannot connect to a Hisense tv. Just doesn’t see it. Also massively expensive at £9.99 per week **Developer response:** Hi, thanks for taking the time to share your experience. We apologize for any inconvenience while trying to connect your TV. Please contact us at support@kanatom.com or via App Settings > Contact, specify your TV model, and we will take a closer look to help you connect. We also understand your concerns about pricing. However, a paid subscription allows us to continuously improve our service, maintain app performance, and introduce new features. Looking forward to your email! Best regards, Support Team ### 1/5 — Honest review *2026-08-12* If your tv doesn’t have an on switch or isn’t connected to wifi it won’t work I spent way too much to find that out after **Developer response:** Hi, thanks for taking the time to provide your feedback. You are right about how the app works. To get started, your TV needs to be turned on and connected to Wi-Fi. Unfortunately, this initial setup requires a physical remote to enable Wi-Fi. If possible, we recommend borrowing a compatible remote just once to complete the setup. After that, you can continue using the app. If you have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team ### 1/5 — Surely 5* reviews are fake *2026-08-12* £520 per year for a TV remote. Who in their right mind would value this rubbish at anywhere near that price? **Developer response:** Hi, thanks for taking the time to provide your feedback. We understand your concerns about pricing. Please note that a paid subscription allows us to continuously improve our service, maintain app performance, and introduce new features to enhance your experience. If you have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team ## Most praised reviews (10 highest-rated) ### 5/5 — Victor *2026-09-03* Patuca **Developer response:** Hi Victor, thanks for taking the time to provide your feedback! We truly appreciate your 5-star rating. We’re really glad to hear that you’re enjoying the app. If you have any questions or suggestions, please feel free to contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team ### 5/5 — Love it *2026-08-28* I usually keep my phone nearby, so it’s nice to use it as a TV remote instead of looking for the actual one. I mostly use the volume and channel controls, but the touchpad is also handy for navigating. **Developer response:** Hi, thanks for taking the time to provide your feedback! We’re really glad to hear that you’re enjoying the app and that it’s convenient to use your phone as a TV remote. If you have any questions or suggestions, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team ### 5/5 — Useful *2026-08-25* The setup was pretty simple. I connected my Hisense and Vizio TVs and my iPhone to the same Wi-Fi, and both worked without any issues. It’s convenient to have both TV remotes on my phone instead of keeping track of two separate remotes. **Developer response:** Hi Mackenzie, thanks for taking the time to provide your feedback! We’re really glad to hear that the setup went smoothly for you. If you ever have any questions or suggestions, feel free to contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team ### 5/5 — Handy Remote Replacement *2026-08-17* I like having more than just the basic remote controls in one app. The keyboard and touchpad are useful for navigating and searching, and I can also cast photos and videos from my phone. It’s convenient when I want to control the TV without keeping track of another remote. **Developer response:** Hi, thanks for taking the time to provide your feedback! We’re really glad to hear that you’re enjoying using our product. It’s great to know the app makes controlling your TV more convenient. If you have any questions or suggestions, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team ### 5/5 — Funcionou perfeitamente *2026-07-29* Funcionou perfeitamente **Developer response:** Hi, thanks for taking the time to provide your feedback! We’re really glad to hear that everything is working well for you. If you ever have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact. Looking forward to your email! Best regards, Support Team ### 5/5 — Don’t know what’s with the bad reviews. *2026-07-13* Lost my Samsung tv remote and found this app, asked me for a 3 day free trial, which I cancelled straight after in subscriptions on my apple phone but obviously still had the app to use for 3 days till it expired, absolutely perfect worked straight away till I can find my remote tomorrow, absolute life saver, I fully recommend this app to anyone, it’s even worth the monthly subscription for the screen mirroring options, thanks for this app! **Developer response:** Hi, thanks for taking the time to provide your feedback! We’re truly happy to hear that our app was helpful for you. Your kind words motivate us to keep improving our service for users. If you ever have any questions, suggestions, or need assistance, please contact us at support@kanatom.com or via App Settings > Contact, we’ll be happy to help. Best regards, Support Team ### 5/5 — Lost remote to LG TV *2026-07-04, version 1.7.4* These steps was 123 completed It was no frustration or stress ### 5/5 — Good *2026-06-28* A1 worked first time kept the kids happy when they lost the remote this app avoids disaster !!! **Developer response:** Hi, thanks for taking the time to provide your feedback! We truly appreciate your kind words and your 5-star rating. If you have any questions, suggestions, or need assistance, please contact us at support@kanatom.com or via App Settings > Contact, and we’ll be happy to help. Best regards, Support Team ### 5/5 — Control *2026-06-26, version 1.7.3* Control tv ### 5/5 — Muy buena y es gratuita *2026-05-18, version 1.6.5* 10 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*