# UniSource Energy Services — user reviews > 11 indexed App Store user reviews of UniSource Energy Services by UNS Energy, rated 3.20/5 from 30 ratings. - Source: https://appshunter.io/ios/app/unisource-energy-services/id1113790754/reviews - App overview in markdown: https://appshunter.io/ios/app/unisource-energy-services/id1113790754.md - Rating breakdown: 5★ 13 · 4★ 0 · 3★ 4 · 2★ 5 · 1★ 8 ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage totally non functional *2024-05-24* How this even makes it into the marketplace is beyond me. Can’t even register. Can’t submit for help through the form. Awful. ### 1/5 — Frustrated! *2021-07-23* This new update doesn’t let me view my bills. I went paperless now I’m going to have to go back to paper bills. Ugh! ### 1/5 — Latest update broke app *2021-05-26* Now I can’t log in anymore it just says The Password Field should not be blank. I contacted them to let them know the login wasn’t working anymore and they wanted me to troubleshoot it for them LoL! I recommended they contact their developer… ### 1/5 — e gads no iPad *2018-02-01* This app doesn't load correctly on my iPad. Hopefully the next version will accommodate the iPad's horizontal orientation amongst other things. ### 3/5 — Password problems *2022-02-09* The app has been fine until last few months. The app doesn’t seem to recognize Apple’s keychain input for my email and password. I’m told the password field is blank when it clearly isn’t. When I manually input my very long password I’m told it doesn’t match my email. Probably my bad but I have no way of checking my input. So maybe it’s me and should just change my password … except when I sign on through a browser everything works beautifully. I don’t think UES has an app support group. The only way for me to report a problem is to leave a review. ### 3/5 — Latest Update *2020-07-17* The top right login icon is too far up in the screen and won’t let me access. ### 3/5 — FaceID not working *2019-05-17* The username/password works, FaceID is broken since the last update. ### 5/5 — Great App *2025-07-12* I’ve got no idea who is negatively rating this app. It does exactly what it sets out to do and nothing less. ### 5/5 — Faster easy helpful *2023-06-28* Today I use the app for the first time I saw the ratings. I was concerned after using the app I can see that it’s faster. Accurate. Lots of helpful items very well designed logical highly recommended. I’m so happy I download it. ### 5/5 — Best to date *2022-10-01, version 3.0.3* 5 years faithful and hats off to the developer of this app. I’m not going to update this app when a update comes around because you can’t beat perfect. What use to be 3-4 days out for an update of home use it’s now just 24 hours. I mean anything better than that would be real time use. And that’s not really needed. Call me an electric freak but this app is the best!! On another note I was gone for 2 weeks and I could check on my demand during hot weather and it was comforting to know the house was being at a level while I was away. This is also good to know in advance if the power was out for minutes or hours. A++ ## Most praised reviews (1 highest-rated) ### 5/5 — Just gets better and better *2019-06-27* Still top 5 apps that is great for home. Great improvements over the months and very detailed now on peak, off peak, month, day and hour. Everything needed to inform of usage and keeping the mind alert on electricity usage. Billing info is great too!!! OK, just 2 things on my wish list. 1. Day listing in posted under date: Wednesday or Wed or W for example. 2. Gaps in posting data, real time would be great but if that can’t be obtained 24 hours maximum. Seen 3 days before update of data. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*