# UniSuper — user reviews

> 90 indexed App Store user reviews of UniSuper by UniSuper Management Pty Ltd, rated 4.90/5 from 52 ratings.

- Source: https://appshunter.io/ios/app/unisuper/id1614758946/reviews
- App overview in markdown: https://appshunter.io/ios/app/unisuper/id1614758946.md
- Rating breakdown: 5★ 47 · 4★ 4 · 3★ 1 · 2★ 0 · 1★ 0

## What do users think of UniSuper?

Overall sentiment: positive

**Pros**

- 👍 Clean and intuitive interface design
- 🚀 Fast app loading and screen updates
- 📊 Easy access to current balance and account data
- 🔒 Strong security features (Face ID, biometric authentication)
- 💼 Comprehensive superannuation information at fingertips
- 📈 Real-time account performance updates
- 🎯 Simple navigation and easy to use
- ✅ Reliable functionality for core features
- 📱 Convenient mobile access to super management
- 🔄 Regular app updates and improvements

**Cons**

- 🐛 Login functionality frequently broken or stuck
- 🐛 App crashes during or after login process
- 🐛 Forced logout requiring re-authentication
- 🐛 Data synchronization issues between app and website
- ❌ Limited functionality compared to website
- 🎨 No dark mode app icon support
- 🎨 Outdated UI design lacking modern aesthetics
- ⚙️ Excessive security prompts and re-authentication
- ⚙️ Confusing PIN setup that cannot be skipped
- 📱 Compatibility issues on some iOS devices
- 🔗 Redirects to web browser for certain functions
- 📊 Limited historical data and graphing capabilities

**Commonly reported bugs**

- Login button stuck on login page indefinitely
- App crashes immediately after fingerprint verification
- Login fails with incorrect password error despite correct credentials
- App logs out user every time it's opened
- Blank screen after logout preventing re-login
- Investment balance updates not syncing with website
- Contact us email function logs user out
- Autofill from password managers not working properly
- Version update notification appearing despite being on latest version
- App compatibility issues causing crashes on some devices
- PIN and biometric settings reset after each update
- Connection errors claiming no internet despite active connection

**Most requested features**

- Dark mode app icon and Liquid Glass support
- Investment allocation changes directly in app
- Historical investment valuations and data
- Detailed transaction history in app
- Investment portfolio graphing and comparison tools
- Customizable dashboard layout
- Lump sum withdrawal requests from app
- Multi-account login support
- Option to remove Face ID and use PIN only
- Better inbox/notification visibility
- Unit prices display for investments
- Daily account balance graphs and trends

## Newest reviews (12 of 90)

### 4/5 — Works like it says on the box

*2026-07-28, version 3.22.0*

Does as you’d expect it to - can track balance, make investment switches, message the support centre etc  - breaks out to the website for some information such as investment option information, so on a purist scale - loses a point or two for the UX - but overall - it works well

### 4/5 — Easy access

*2026-07-15, version 3.22.0*

Quick access to the app and safe

### 4/5 — Nice interface; room for improvement

*2026-03-01, version 3.17.0*

The design of the app is very clean and intuitive. Enjoy the presentation of my super account. Wish I could eventually change investment allocation on the app itself rather than being redirected to web browser.

### 5/5 — So easy to use

*2025-09-22, version 3.13.0*

As my retirement age gets closer I’m much more engaged with what’s going on with my super. The app makes it so easy to check and see how I’m doing

### 2/5 — Dark mode icon

*2025-09-18, version 3.13.0*

Dark mode icon please!!

### 5/5 — Awesome

*2025-09-17, version 3.12.0*

Great app. Easy to use and full of all the information I need

### 5/5 — Unisuper Super App

*2025-09-08, version 3.12.0*

Easiest super app I have used . Updates regularly provides quick balance and view transactions each day . Intuitive user experience that allows you to explore the different menus without difficulty. And did I mention it’s really fast to load and update screens.

### 5/5 — App review

*2025-08-22, version 3.12.0*

Easy to use, navigate and make changes between accounts and investments portfolios. Great way to keep an eye on investments.

### 5/5 — Review UniSuper ap

*2025-07-25, version 3.11.1*

Easy to use and navigate

### 5/5 — Review

*2025-07-22, version 3.11.1*

Amazing app!! Cant believe superannuation made so simple .

### 5/5 — Excellent very easy to use

*2025-06-07, version 3.10.0*

Uni Super are very good at making things easy for the user

### 5/5 — Log in

*2025-06-07, version 3.10.0*

So good now that I don’t have to log in each time using the app. Face ID is ace!

## Most critical reviews (10 lowest-rated)

### 1/5 — Unconscienable

*2026-06-17, version 3.20.1*

UniSuper continues to refuse funds generated overseas forcing me to pay administration on two different super funds. These funds are $AU and UniSuper should not be treating them differently. Very poor business practice.

### 1/5 — Dark mode app icon & LG

*2026-02-17, version 3.16.0*

Love the functionality of this app, but I’m leaving a 1-star review for now as a bit of a nudge to get a dark mode icon and Liquid Glass support implemented. It’s a great tool, but the icon really sticks out on a dark home screen and breaks the clean, standardized look I’m trying to keep across my phone. I’d love to see it updated with those modern UI touches so it blends in better with the rest of my setup. I’ll be the first to update this to 5 stars once it’s looking a bit more current!

### 1/5 — Login interface - Doesn’t work

*2026-01-19, version 3.16.0*

The login site is missing the word in front “member.”

### 1/5 — Really bad app

*2026-01-16, version 3.16.0*

Constantly fails to connect saying I am not connected to the internet YET i then connect through the website

### 1/5 — Dark mode app icon!!

*2025-12-21, version 3.16.0*

I’ve been using this app for a while and the core features work well, but the interface is starting to feel outdated compared to the rest of the OS. It really needs to be updated with Liquid Glass support and a DARK MODE APP ICON!! It’s nearly 2026 people…

Right now, the app feels flat and disconnected from the system's modern aesthetic. Adopting Liquid Glass would add that necessary depth and translucency, making the experience much more immersive and visually consistent with other premium apps. It’s a 5-star utility trapped in a legacy design. Hoping to see this addressed in the next update!

### 1/5 — Won’t stay open

*2025-10-07, version 3.13.1*

I can’t get the App to work on my phone… go through the entire setup through to fingerprint verification and then while I can see the App starting to load the whole App shuts down. 
Very frustrating… 
I have the correct iOS system and have tried deleting the App and starting again… same problem. 
Have even set up new password etc directly with UniSuper… same problem. Hope you can help. Kirsty

### 1/5 — NO DARK MODE ICON

*2025-10-02, version 3.13.1*

As the title says... incredibly annoying

### 1/5 — Exisiting Customer

*2025-06-26, version 3.11.0*

June 2025 update is annoying as the whole Dashboard is too large, only aim to show your last 5 Yearly inflow. I just want 1 total figure, and my last contribution history.  There is NO function to customise the layout….  Change it back to the last version please !!

### 1/5 — App stays at login

*2024-10-23, version 3.5.0*

This issue has been a while: after clicking the login button it stays on that page forever.

### 1/5 — Login Broken

*2024-10-22, version 3.5.0*

Doesn’t login at all - app is useless as is. Needs to be fixed.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent super app

*2026-07-26, version 3.22.0*

Always there for me whenever I want a quick look at my balance or whether i need to change investments.

### 5/5 — Uni is super

*2026-07-22, version 3.22.0*

Very easy to use. I particularly like the immediate balance and monthly graph on opening the app.

### 5/5 — Love this app!

*2026-06-25, version 3.21.0*

Easy to use!

### 5/5 — Good informative

*2026-06-17, version 3.20.1*

Good

### 5/5 — Simple and easy

*2026-06-03, version 3.20.0*

Good for checking balances and details

### 5/5 — Informative

*2026-04-20, version 3.18.0*

I like the Ap as it gives current data and an
easy to follow history

### 5/5 — Love this app

*2026-02-24, version 3.17.0*

Great company

### 5/5 — New to the Ap

*2026-02-02, version 3.16.0*

Hi I’m finding it hard to see how my super is proportioned. Where do I find this information?

### 5/5 — The Uni Super App is 100% Certified Fresh

*2026-01-13, version 3.16.0*

If I wasn’t with uni super, I would literally change funds based on the UX of the app. I genuinely feel like my retirement savings are better off because it’s an app I want to use.

### 5/5 — Feel secure

*2025-12-21, version 3.16.0*

Been with UniSuper for a long time since working in the University system and have always felt secure with good returns on investment and since retirement the flexi pension suits my needs perfectly.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
