# Unite Self Service — Unite Self Service

> United Nations service request and management tool for active Unite Identity users. (iPhone/iPad app by UNITED NATIONS OFFICE OF INFORMATION AND COMMUNICATIONS TECHNOLOGY.)

- Source: https://appshunter.io/ios/app/unite-self-service/id1497238458 (this page in markdown: same URL + `.md`)
- Developer: [UNITED NATIONS OFFICE OF INFORMATION AND COMMUNICATIONS TECHNOLOGY](https://appshunter.io/developer/1497238457)
- Category: Productivity
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 26 MB
- Languages: English
- Released: 2020-02-19
- Data updated: 2026-06-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/unite-self-service/id1497238458/reviews.md

## What is Unite Self Service?

With Unite Self Service, access all the services available from service providers within the United Nations Secretariat and raise service requests for them. Retrieve a request among all your past requests submitted with these service providers to access the latest status, approvals, activities, work orders, etc. If urgent assistance is needed, contact directly the agent currently working on your service request or escalate the same with the manager on duty.

Unite Self Service is 24/7 accessible to anyone that does business with the United Nations and that has an active Unite Identity account.

## Key features

- Access UN Secretariat services
- Submit service requests
- Track request status
- View approvals and work orders
- Contact service agents
- Escalate urgent issues

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/unite-self-service/id1497238458/reviews.md

### 5/5 — I just love this app...

*2020-02-21*

So exited I can access the latest status my requests even while on the go on my mobile device...

## Frequently asked questions about Unite Self Service

### What services can I access with Unite Self Service?

Unite Self Service allows you to access all services provided by service providers within the United Nations Secretariat. You can also raise service requests for these providers.

### How can I track my service requests?

You can retrieve any past request submitted to service providers to access its latest status, including approvals, activities, and work orders.

### Can I contact someone if my request is urgent?

Yes, if urgent assistance is needed, you can directly contact the agent currently working on your service request or escalate the issue with the manager on duty.

### Who is eligible to use Unite Self Service?

Unite Self Service is available 24/7 to anyone who does business with the United Nations and has an active Unite Identity account.

### Does Unite Self Service have ads?

No, Unite Self Service does not contain advertisements.

### What devices is Unite Self Service compatible with?

Unite Self Service is available on iPhone, iPad, and iPod devices.

### How often is Unite Self Service updated?

The latest version, 2.5, was released on June 9, 2021. Updates ensure the app remains reliable and functional for users.

### What is the age rating for Unite Self Service?

Unite Self Service has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 2.5 — 2021-06-09

Minor Fixes.

### 2.4 — 2021-05-27

Minor Fixes.

### 2.3 — 2021-05-24

- Introducing the Work Order module. Manage your assigned WOs from the app.
- The Home chat interface has been greatly improved and now includes FAQs as well.
- The search is further refined to provide more accurate results.
- The Approvals screen layout has been optimized and improved.
- Various bug fixes.

### 2.2 — 2021-01-14

Updated approvals tabs layout to be more user friendly.
 -Replaced Details and SR Info and combined them in the Summary tab.
 -Moved Forms into the second tab position since it is the most frequently reviewed by approvers after Summary.
 Approval buttons have been reduced in size to save space and are now fixed in place.
 Approval last updated date issue fixed.
 Approval button colours have been updated to swap the grey button for an orange button.

### 2.1 — 2020-09-29

- Standardised the user interface across all screens
- Date formats standardised
- Swipe left and right on Approvals for quick actions
- Requestor and requested for person now displayed in listed requests
- Added filters to the Requests screen and improved filter functionality in Approvals. Swipe away filters to hide them
- App now sends notifications to your device. Once you approve receiving notifications, you can easily toggle them from the Profile screen
- eForms are now associated with their requests and a tab has been added in both Requests and Approvals details
- Approval history now shows additional information in the listed items
- Catalogues now load faster when submitting a new request
- Copy data from any text field
- Bug fixes

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All apps by UNITED NATIONS OFFICE OF INFORMATION AND COMMUNICATIONS TECHNOLOGY: https://appshunter.io/developer/1497238457

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*