# United Bank - Georgia — user reviews > 46 indexed App Store user reviews of United Bank by United Bank - Georgia Mobile Banking, rated 3.30/5 from 27 ratings. - Source: https://appshunter.io/ios/app/united-bank-georgia/id746339888/reviews - App overview in markdown: https://appshunter.io/ios/app/united-bank-georgia/id746339888.md - Rating breakdown: 5★ 14 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 9 ## Newest reviews (13 of 46) ### 2/5 — Speed is slow *2025-09-23, version 6.0.250800* The app is always loading very slowly! Even when trying to get into your account. The new update didn’t help at all! ### 2/5 — Slow & clunky *2025-02-10, version 5.0.6* I can count on both hands the time the mobile deposit has actually worked. Most of the time it doesn’t open. I have a new model phone and keep up the their updates. ### 3/5 — Transfer *2024-09-26, version 5.0.6* My “transfer money” is gone from my mobile app. How can I get this back so I can transfer money from my account to my account to another account (He has an account at the same bank, this one) ### 2/5 — Please fix it *2024-03-08, version 5.0.3* Won't let me login keep saying password incorrect when I know it's not ### 3/5 — Mobile deposit *2023-10-16, version 5.0.3* Won’t let me mobile deposit a check when I’ve used it tons of times before now. ### 4/5 — Great app and convenient! *2023-07-20, version 5.0.3* Works well and convenient! ### 1/5 — Horrible *2023-03-14, version 5.0.1* I keep getting a communication error. There is no option to open the app with a four-digit code (there used to be) and it takes forever to log onto the account online. I will probably just close the account and go somewhere else. ### 1/5 — Like the developers came from windows 95 *2023-02-27* This is the worst mobile banking app I have ever used! It crashes constantly the biometric fails all the time, it will lock you out, and the User interface looks like one person who used to just play minesweeper on a windows computer made it in his break time between minesweeper games. The 90s are over and we aren’t using dial up internet any more through AOP disks. It’s time to hire someone to fix this lowsy app so we can actually do the simple online banking we as customers in the 21st century can do with every other online banking application out there. It needs to be done in a streamlined way that is easy to navigate and doesn’t look like an email app from a long gone blackberry phone. Or if you are going to keep to this lowsy app then please make it accessible to be used on a pager. Thanks…. ### 2/5 — Formatting Error *2023-01-19, version 5.0.1* I have a brand new IPhone SE 3rd gen and whenever I sign into the app, all the text stacks on top of one another laterally. I have to delete and redownload just for the app to work SOMETIMES. It mostly happens when I transfer money from one account to the other. Please fix ASAP. ### 1/5 — Bad banking app *2022-12-06, version 5.0.0* The loading times on this app are terrible. Absolutely terrible ### 1/5 — Update better version *2022-10-24, version 5.0.0* This app needs a better UPDATED. System so slow with my deposit showing up on my account and other little troubles ### 2/5 — Works half of the time *2022-07-19, version 5.0.0* Convenient, and works most of the time. But I can never get Mobile check deposit to work!!! Have had trouble multiple occasions the past few months. Decided to try again same message every time, even after trying multiple times - Error: unable to read information at bottom of check and to make sure to show all 4 corners of check. The pictures are not blurry, corners are showing. And it NEVER works!! Please fix it!! ### 1/5 — Shoulder shrug *2022-07-07, version 5.0.0* I have never left a review on an app, which shows how strongly I feel about this one. But my review can be summed up in four words…This app is garbage. ## Most critical reviews (10 lowest-rated) ### 1/5 — Switch banks *2026-05-28, version 6.0.251200* I came here to say that this bank is ridiculous. Here’s the reason I’m going to be switching banks: On a random Tuesday I made a $107 purchase at Home Depot. I knew I had about $200-$230 in my account. It’s not usually that low but I knew I had enough for a small grocery trip but I couldn’t check the app because it would not let me log in. So I went to Aldi and go to check out, out my card in - “insufficient funds”. The cashier told me that the lady checking out right before me couldn’t purchase her items either and she also used United. Again, I couldn’t do a quick check on the app to see if I had the money or not because it was not working. Tried to call the office and of course it’s an automated message that lead nowhere. I decided to drive to the nearest United bank. When I explained what happened they acted like nothing was wrong with their system, but then eventually they admitted it had been down the day before and they were still trying to get it back to normal. A customer service rep sat down with me and looked at my account (since I couldn’t!!) and said Home Depot had charged me twice, and aldi took the last $12 that was in my account. Now tell me. How does that happen? She was able to dispute the second charge of $107, but the $12 that aldi was able to take- even tho it literally declined at the store, I didn’t buy/take anything, they weren’t able to get that back. So if it told me it “declined,” why the heck wasn’t it declined ? Obviously I have to plan my money carefully I’m not a millionaire, $12 is $12! The customer service rep said she and her colleagues have never seen that happen. Oh great. That doesn’t make me feel better! Also how was Home Depot able to charge me twice? I don’t think it’s a coincidence both of those things happened the same day. I’m angry because who knows how often this happens. If I had not had the little amount I did have in my account I probably wouldn’t have ever checked it (half the time can’t check it anyway because the app doesn’t work!) So long story longer, I don’t feel safe with this bank. They can’t explain how funds were able to be taken out… they don’t know why I got charged twice… I always have issues with the card they gave me…I’ve just never dealt with so much inconvenience and inconsistency from a bank in my life. ### 1/5 — Day 1 flaws *2025-09-08* Attempt 1 at logging in: Tried setting up Face ID, allowed me to change my password, got into my Access United account, no bank accounts visible. Attempt 2: Tried logging in with Face ID, which told me I would have to change my password again, so I logged in with typed credentials. Got into my Access United account, showed my bank accounts. Tapped checking account to see details, and it got stuck loading. Force closed the app. Got an email I used an incorrect password, despite having just changed it to what I had entered. Attempt 3: Changed my password *again*, this time using “Forgot Password?” link. Got into my Access United account, displayed bank accounts, got stuck on loading screen again… Force closed the app and came here. ### 1/5 — Constantly down or lies about passwords being incorrect *2025-06-12, version 5.0.6* This is the worst app I ever used you can’t even put your password in without this stupid app saying it’s incorrect even though it’s correct I’ve noticed this happens when the app is down or in maintenance I can not explain how this app took me on a journey to reset a password! Even though it’s the bank’s fault it’s ridiculous whoever coded this app really should put a notification in saying the app is down because sometimes when the app is down it doesn’t tell you which is sad. ### 1/5 — Very poor app with cluttered UI, super slow speed, crashes *2024-03-04, version 5.0.3* This bank really needs to hire some millennials to help out with the app development… Many issues with this app but something as simple as trying to signup for estatements takes you to a page that never loads shouldn’t be that difficult. The app is frequently down, there is no way to make principle only payments, it is hard to see account balances on lines of credit and loan, and the UI looks like a windows 95 start program. ### 1/5 — So wrong *2024-02-14, version 5.0.3* Biggest Misti ever made was having them as my bank.but after this month I will be switching and I do not recommend them.because I brought a soda for 2.34 and they charge me $33 dollars for that fee of over draft they know they ripping people off doing this ### 1/5 — Not Working *2023-08-14, version 5.0.3* The app keeps crashing when I go to login. ### 1/5 — Hit or miss *2023-06-15, version 5.0.2* App is not reliable. A few versions ago it was fine no problems. The last two years gets 1 star. Fix it ### 1/5 — Unlike any other financial app *2023-06-13, version 5.0.2* Not in a good way. 1. No way to identify accounts by number/ not even last 4 digits. 2. Most of the time I can’t even get logged in without changing all of my security info - yet again. Ever hear of this new 2FA? 3. No access to statements and limited history. 4. Looks like someone who worked there had his cousin’s friend who once took a developer course design this. This is unprofessional. ### 1/5 — Won’t open *2023-06-13, version 5.0.2* I just get a blank screen with the logo. ### 1/5 — Won’t start *2023-06-08, version 5.0.2* App will not open. Just shows the logo. ## Most praised reviews (10 highest-rated) ### 5/5 — Updated Look *2025-11-10, version 6.0.250800* The new update to the app is so modernized and user friendly!! It came with new features that made the app even more useful. Love it! ### 5/5 — Mobile banking *2025-05-23, version 5.0.6* I have loved this app and bank! Today I am trying to use mobile banking to deposit a check and it won’t allow me to take a picture with the camera. Is there anything going on behind the scenes here? ### 5/5 — Useful *2023-07-20, version 5.0.3* Easy to keep up with my accounts while on the go. ### 5/5 — Awesome! *2023-07-20, version 5.0.3* Very user friendly and convenient. ### 5/5 — Very good *2023-07-20, version 5.0.3* The app is stable and functional. I use it daily and find it very user friendly and reliable. I love United Bank! ### 5/5 — Convenient and easy to use *2023-07-20, version 5.0.3* I use the mobile app multiple times a day to pay bills, transfer funds for my daughters and send money to friends. Love it! ### 5/5 — Great app! *2023-07-20, version 5.0.3* New features like Send Money and mobile deposits with multiple checks really helps me. Signing up for text alerts has also been great. ### 5/5 — Great app/bank *2020-01-17, version 4.7.0* App suites me just fine. I use it to check balances, pending items etc. Love the drive through I love the drive through hours. 7am to 11pm 7 days a week. And you speak to a live teller. ### 5/5 — A++ *2018-07-20, version 4.5.0* The application works well. Looks good as it is. ### 5/5 — Not working *2016-01-28, version 3.0.1* I keep getting an error message saying system not available. Please fix this issue. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*