# United Community Mobile — user reviews > 1,455 indexed App Store user reviews of United Community Mobile by United Community Banks Inc, rated 4.69/5 from 16,843 ratings. - Source: https://appshunter.io/ios/app/united-community-mobile/id1166683428/reviews - App overview in markdown: https://appshunter.io/ios/app/united-community-mobile/id1166683428.md - Rating breakdown: 5★ 13,402 · 4★ 1,388 · 3★ 341 · 2★ 279 · 1★ 530 ## What do users think of United Community Mobile? Overall sentiment: positive **Pros** - 🚀 Reliable and user-friendly app - 👍 Convenient features like mobile deposit - 🔒 Secure banking experience - 👍 Excellent customer service and personal touch - 🚀 Easy to navigate and manage accounts **Cons** - 🐛 Occasional app crashes or freezes - 🔒 Inconsistent login experience (Face ID, password) - ⏱️ Slow transaction processing or balance updates - 🔍 Lacking in-app account details (routing numbers, etc.) - 🔍 Confusing or unintuitive bill pay feature **Commonly reported bugs** - Mobile deposit feature not working consistently - Delayed or incorrect account balance updates - Compatibility issues with newer device models **Most requested features** - Ability to edit or add notes to transactions - Improved budgeting and spending tracking tools - Seamless integration with third-party payment apps - Customizable app settings and layout options ## Newest reviews (18 of 1,455) ### 4/5 — Bill pay confusing *2026-08-24, version 21.0.260500* Would like an easy place to see bill pay that has not come out of balance. ### 5/5 — Review *2026-08-23, version 21.0.260500* Works fine. Appreciate being able to add payee online for the checks. ### 5/5 — Accouy *2026-08-23, version 21.0.260500* Great app. Simple and straightforward. ### 3/5 — Ease of use *2026-08-22, version 21.0.260500* I can’t find the close button! Screen just keeps showing deductions from weeks ago. I was happy with the ease of use before change. ### 5/5 — Best bank *2026-08-22, version 21.0.260500* Convenient and user friendly app. ### 5/5 — Easy and intuitive *2026-08-22, version 21.0.260500* This is one of the best bank apps I’ve used. It has every feature I need and works smoothly and quickly. Thank you! ### 4/5 — Easy to use except *2026-08-22, version 21.0.260500* The positive pay portion is not full function as compared to the browser version. ### 5/5 — GREAT LOCAL BANK *2026-08-21, version 21.0.260500* Friendly staff / EASY App to maneuver & UNDERSTAND ### 5/5 — Great app *2026-08-21, version 21.0.260500* I was hesitant about downloading and using this app, but it has turned out to be great. ### 5/5 — Teedy1940 *2026-08-20, version 21.0.260500* Been with UCB since 1995. Never a problem. ### 5/5 — United Community Mobile *2026-08-20, version 21.0.260500* Best Bank Ever, Thank you for the app, it is so convenient. ### 5/5 — Solid app *2026-08-20, version 21.0.260500* Simple n straightforward ### 5/5 — Spend Money *2026-08-20, version 21.0.260500* Get Honey ### 5/5 — My bank *2026-08-20, version 21.0.260500* Been using this Bank for a long time they’re always there to help never had a problem. Excellent service. ### 5/5 — Pleased customer *2026-08-20, version 21.0.260500* Love having my info available at any time. ### 5/5 — Love Mobile Banking *2026-08-20, version 21.0.260500* Mobile banking is so easy. The convenience and choices you have are extremely useful. ### 5/5 — Perfect! I love this App *2026-08-20, version 21.0.260500* Convenient and easy to use! I no longer live close to a branch and this app has allowed me to easily keep my account with electronic deposits and great customer service!! ### 3/5 — Mobile deposit *2026-08-19, version 21.0.260500* Takes 10 tries for picture of Check to take when depositing on app ## Most critical reviews (10 lowest-rated) ### 1/5 — What does this mean? *2026-08-26, version 21.0.260500* Tried to look at 3 messages; tapped #1 and got into a loop. Had to go out and resign in. Not very well planned. ### 1/5 — Stars need Zelle *2026-08-20, version 21.0.260500* Mobile app need Zelle ### 1/5 — Mobil deposit *2026-08-18, version 21.0.260500* Terrible ### 1/5 — Makes it very difficult for me to track when my payments have dropped how long it’s gonna take *2026-08-14, version 21.0.260500* Bill pay is confusing and does not show me what is pending to be paid or scheduled to be paid unless I look at the very small print grayed out next to the payer!! ### 1/5 — Registration *2026-08-05, version 21.0.260500* Not as user friendly as in the past. ### 1/5 — Slowest billpay *2026-07-28, version 21.0.260500* Cumbersome app with the slowest billpay functionality ### 1/5 — INVESTIGATE *2026-07-27, version 21.0.260500* This bank commits FEDERAL CRIMES and engages in Illegal Activities ### 1/5 — Thangs I do not Like. *2026-06-25, version 21.0.260200* When you change the way all the programming I do for online banking. This really messes with me and I do not and I mean do not like it at all. As far as your banking, you’re perfect and if this program changes, I may make a change also. ### 1/5 — Thoughts on the new layout *2026-06-17, version 21.0.260200* It loads far too slowly. Compared to the original layout, it loads so slow that even after a minute in strong signal it doesn’t fully load. Why change something that was working well enough for over a decade? ### 1/5 — Needs improvement *2026-06-01, version 21.0.260200* The online banking functions but is archaic compared to other banking apps. The difficult and slow app makes me worry about the security of their online banking at all. ## Most praised reviews (10 highest-rated) ### 5/5 — Mr *2026-08-26, version 21.0.260500* Darryl ### 5/5 — Easy *2026-08-26, version 21.0.260500* Easy to use everything there at my fingertips. It’s simple not cluttered up. Thank you. ### 5/5 — Great App *2026-08-26, version 21.0.260500* So easy to use and categories are super helpful!! ### 5/5 — Good one *2026-08-25, version 21.0.260500* Simple to use, lots of info. ### 5/5 — Good app *2026-08-24, version 21.0.260500* Works well, most of the time. ### 5/5 — Love It *2026-08-24, version 21.0.260500* Love new app ### 5/5 — Great App *2026-08-24, version 21.0.260500* I use this app daily to check my balance. It’s easy to use and to navigate. ### 5/5 — Love It!! *2026-08-24, version 21.0.260500* I see a long future here. ### 5/5 — Great, great Bank great people *2026-08-24, version 21.0.260500* Personal service great people always looking out to help you ### 5/5 — Works well *2026-08-24, version 21.0.260500* Using the App saves time and allows me to do banking on my schedule. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*