# United Concordia Dental Mobile — user reviews > 142 indexed App Store user reviews of United Concordia Dental Mobile by United Concordia Dental, rated 2.80/5 from 259 ratings. - Source: https://appshunter.io/ios/app/united-concordia-dental-mobile/id522392221/reviews - App overview in markdown: https://appshunter.io/ios/app/united-concordia-dental-mobile/id522392221.md - Rating breakdown: 5★ 79 · 4★ 26 · 3★ 19 · 2★ 22 · 1★ 113 ## What do users think of United Concordia Dental Mobile? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Great customer service - 🚀 Accessible member resources **Cons** - 🐛 Login issues - 🐛 App crashes and glitches - 🔍 Difficult to navigate - 🔍 Limited functionality - 🔍 Outdated information **Commonly reported bugs** - Face ID/Touch ID not working - Unable to log in or account validation issues - Inconsistent app performance - Incorrect or outdated provider information **Most requested features** - Add ID card to Apple Wallet - Improve search for dentists - Allow viewing of EOBs and claims history - Enable in-app payments ## Newest reviews (20 of 142) ### 3/5 — Zero stars… not an app but a browser. *2026-05-01, version 8.0.0* This isn’t an app, it’s a browser for their web page. And it doesn’t work. After setting up an account, I click the Find a Dentist menu and get a blank screen. ### 3/5 — Mrs *2026-04-02, version 8.0.0* Your app is extremely frustrating. It takes too long to log in and then to find what I need. Not helpful at all. ### 1/5 — Horrible *2026-03-18, version 8.0.0* Pages will not display ### 1/5 — Worst app I ever used in my life *2026-03-04, version 8.0.0* Horrible ### 1/5 — Version 8 broke login features *2026-02-23, version 8.0.0* The latest version broke the login features. FaceID no longer works and cannot store password. ### 1/5 — App issues *2026-02-19, version 8.0.0* Not loading ### 1/5 — Not good *2026-02-16, version 8.0.0* Waste of time trying to register on mobile several times getting error messages ### 1/5 — Hard to navigate *2026-02-13, version 8.0.0* Where are the virtual ID’s found ### 1/5 — The worst dental app *2026-02-05, version 8.0.0* They have got to find a better method. Easy to take my money but can’t find me when I try to sign in on app. The worst is good luck trying to find a contact # to call for help! ### 1/5 — Not good *2026-02-04, version 8.0.0* Bad App. Use to be good. Now it doesn’t work. ### 2/5 — No support for Apple Wallet *2026-01-29, version 8.0.0* Missing a necessary feature. Please let me add my insurance card to Apple Wallet. ### 1/5 — No face ID *2026-01-11, version 8.0.0* Multiple steps to see claims, login is pain without faceID. ### 3/5 — Keeps Crashing *2026-01-09, version 8.0.0* Can’t even login without an error occurring ### 2/5 — No apple wallet *2025-12-27, version 8.0.0* Wish the app had access to apple wallet and face id ### 1/5 — App that doesn’t do anything. *2025-12-27, version 8.0.0* This app is useless. It just shows me I’m enrolled and my benefits. I already know that. I don’t need an app that tells me that. You want to make this a useful app, make it to where I can add my insurance card to a wallet (I.e. Apple) and provide a better way to find dentists. I’m in my 50’s and it shows me Pediatrics dental. Just show me the dental offices I’m allowed to go to. Provide me a way to schedule appointments, save appointment info, etc. Until all that is rectified, it is a glorified trifold brochure that can be mailed or emailed. ### 2/5 — It’s just a web browser for their site. …… *2025-12-26, version 8.0.0* It’s just a web browser for their site. …… ### 1/5 — Log in process *2025-12-14, version 8.0.0* The app asks me to log in every time which is so annoying ### 1/5 — Just a link to the website not really an app at all *2025-12-10, version 8.0.0* Title says it all it’s not actually an app the cheap out and just made it a link to their website ### 1/5 — Trash *2025-12-01, version 8.0.0* Doesn’t have face id log in anymore have to manually log in every time ### 1/5 — PDF *2025-11-05, version 8.0.0* EOB pdf do not load and if they do have no idea where. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app *2026-06-28, version 8.0.0* Doesn’t recognize my member id when I’m sitting here looking at the paper they sent in the mail ### 1/5 — Terrible *2026-06-17, version 8.0.0* Too many bugs. Cannot print from iPad. ### 1/5 — Signing in is nearly impossible *2026-06-12, version 8.0.0* The app has no facial recognition ability or ability to send a sign-in code to the member’s phone number. ### 1/5 — Not so user-friendly *2026-05-29, version 8.0.0* There’s now way you can message your dentist to send an appointment. Y ### 1/5 — Poorly developed *2026-05-26, version 8.0.0* This app sucks. I put in my right password but it says it’s wrong. ### 1/5 — UI *2026-05-20, version 8.0.0* One of the worst user interface experiences ### 1/5 — Can’t open my EOB *2026-05-17, version 8.0.0* Not Satisfied ### 1/5 — Can't find a dentist *2026-04-01, version 8.0.0* I go to the find a dentist tab, and put in my location. It tells me to sign in. I do that, and go back to the main page to find a dentist, takes me to the same exact pop up that tells me to sign in. Now I guess I have to call around and see if they accept insurance. Why offer the feature if it doesn't work? ### 1/5 — Where is my card *2026-03-28, version 8.0.0* These freaks mail you a paper card that you can’t even keep in your wallet and then don’t even have a clear space where they display the card. The website is janky and takes you to random pages despite not clicking a link. Gobsmacked by how terrible this app is. ### 1/5 — useless garbage *2026-03-20, version 8.0.0* signed in on the app - uses mobile web to search for dentist, which needs me to re-sign in. THEN takes me back to the app and then starts an infinite loop. ## Most praised reviews (10 highest-rated) ### 5/5 — Great member resource!!! *2025-06-25, version 7.4.1* Easy to use for UCD members. Love the redesigned features. ### 5/5 — Test *2025-06-24, version 7.4.1* Test ### 5/5 — Great customer service *2025-06-05, version 7.4.1* Every time I call for assistance the are always ready to answer the call ### 5/5 — Easy to Use *2025-01-24, version 7.4.1* Great app to find a covered dentist with ease & compare! Great to be able to track claims to know what is or isn’t covered! ### 5/5 — Vic *2024-08-04* Its nice to have this accessible but it need to keep up with updates of dentist in the are. Some moved or out of business. Makes it hard to keep up, only serves to bring up your ID dental insurance ### 5/5 — Z *2024-05-25, version 7.4.1* dc.z ### 5/5 — Thank you *2023-09-11* The ease of navigating through the app is great. I can track my families progress and expenditures. Plan details are available here also. Though that can be confusing, I was able to get quick remediation with a call or chat! Thank you for making something not so fun easy to do ### 5/5 — Great App! *2023-03-10, version 7.4.0* Amazing app for tracking benefits and payments. ### 5/5 — With United Concordia Dental it’s easy to fine pier Dentists and the benefits. *2023-01-29, version 7.4.0* Jose ### 5/5 — So Far so good !!! *2023-01-22, version 7.4.0* I’m new to this dental application but “ so far so good”.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*