# United CU Mobile — user reviews > 20 indexed App Store user reviews of United CU Mobile by United Credit Union, MO, rated 2.00/5 from 55 ratings. - Source: https://appshunter.io/ios/app/united-cu-mobile/id929439640/reviews - App overview in markdown: https://appshunter.io/ios/app/united-cu-mobile/id929439640.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 2 · 2★ 8 · 1★ 34 ## Newest reviews (6 of 20) ### 1/5 — Always trouble signing in *2021-09-16, version 10015* Always trouble with this app. Won’t give me sign in screen most time just says failed attempt when have not even received screen to sign in. Just always issues! ### 1/5 — Can’t login *2021-08-11, version 10015* My IPhone 11 won’t even load the app. Please fix your app. ### 1/5 — Was working... not anymore *2020-12-06, version 10015* App doesn’t open now.It was nice to be able to check a balance once... ### 1/5 — Good for checking your balance. That’s about it *2020-08-30, version 10015* The interface of this app is garbage. Make sure to remember what your password is if you plan on using the auto login feature. At some point it’ll ask you to reset your password, usually long after you’ve forgotten what it even is. This means you’ll have to guess your old password to make your new one, which doesn’t matter anyways because when you try to login, your new password won’t even be recognized and you’ll waste your only three attempts trying to get in. This app desperately needs to be re-worked. ### 1/5 — Can be better *2020-03-13, version 10015* App is a wild card if it’ll work or not, I have to open and close multiple times or even remove and re-download before it decides to let me access anything. ### 1/5 — User friendly *2020-02-01, version 10015* Not user friendly, can’t use Touch ID to log in and very limited information in the “Help” section. Love UCU but this app doesn’t do them justice. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t log in *2023-04-08* I’ve used this bank for years and this app since it came out. But now it won’t let me log in. I live far away from the bank so I can’t deposit checks. If they don’t fix this app I will have to switch banks. ### 1/5 — Can’t see pending transactions *2023-01-31, version 30070* Please update to where we don’t have to go to the website to see pending transactions. Cause it does not give an accurate amount for the account ### 1/5 — App is buggy *2023-01-17, version 30070* App is very buggy. Will not except updated passwords and locked me out of online account. Had to reset my password twice today because of this. Will not use until bugs are fixed. ### 1/5 — Won’t let me log in *2023-01-16, version 30070* I’ve had this app for years with no problem and then all the sudden I cannot access my account. Everytime I’m at the home screen it just glitches and kicks me out. I even tried to contact customer service but nothing. This issue has been happening for months. Honestly just switch banks and don’t bother with united credit union. ### 1/5 — No use *2022-03-19, version 10015* I have to uninstall and reinstall everytime I use the app. It will not open a second time. Just flashes. ### 1/5 — PLEASE LISTEN TO US *2022-01-29, version 10015* I’m s new member and I have to reinstall the app if I want to get on there again, PLEASE fix this issue I’ve heard it’s been going to since September!?? ### 1/5 — Does not work *2022-01-16, version 10015* You can only check your balance once then have to delete app then reinstall. Worst app and credit union. Currently looking for a new cu ### 1/5 — Worthless *2021-12-18, version 10015* Loads once and crashes if you try to use it again Absolutely the worst app ever !! ### 1/5 — Terrible App, but great Credit Union. *2021-12-02, version 10015* This app is a major disappointment considering how wonderful the customer service and options at United Credit Union. It’s absolutely unacceptable in 2021, almost 2022 to offer a mobile experience like this. This app is the reason why I won’t fully “bank” with this credit union. Get it together! ### 1/5 — Doesn’t even let you log in *2021-10-23, version 10015* Doesn’t let me log in. ## Most praised reviews (4 highest-rated) ### 5/5 — Best Mobile App! *2020-02-19, version 10015* United Credit Union has the best of the best apps around! I can easily transfer funds from my accounts, make payments on my loans, do balance i inquiries and also do a mobile deposit from my recliner in my living room! I love United Credit Union!!!! ### 2/5 — what is the update? *2022-04-02, version 30070* I was able to login one time, my account information didn’t save so i logged in again and it won’t let me put my information in ### 2/5 — App will not load more than once. *2021-09-27, version 10015* I am able to use the app only one time per install. The second time I try to open it, the app will instantly close and in order to access my account I have to uninstall the app and reinstall. ### 2/5 — Great app to Check your account *2019-05-25, version 10015* If all you want to do is check your account and see your balance it’s great. Unfortunately I can’t do mobile deposits as it doesn’t work for the newest iOS --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*