# United Illuminating

> Utility account management app for billing, outages, and payments. (iPhone/iPad app by AVANGRID, INC.)

- Source: https://appshunter.io/ios/app/united-illuminating/id1490254000 (this page in markdown: same URL + `.md`)
- Developer: [AVANGRID, INC](https://appshunter.io/developer/1452725930)
- Category: Business, Utilities
- Price: Free
- Rating: 4.70/5 from 4,006 App Store ratings · 196 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 60 MB
- Languages: American English
- Released: 2019-12-31
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/united-illuminating/id1490254000/reviews.md

## What is United Illuminating?

We are pleased to offer you an effortless tool that makes it even easier to manage your account! Our free app provides you convenience at your fingertips. With just a few, simple clicks of a button, you can instantly access your account, view and pay your bill, report an outage - and that’s not all!

Designed for you...
- Pay your bill in just three clicks
- Login using secure Touch or Face ID access and view your account real-time. You don’t have to remember your credentials every time!
- Easily report an outage, see your estimated time of restoration and access outage lists and maps to stay informed.
On the go...
- Enroll in eBill for online access and convenience and view up to 13 months of bills!
- Sign up for AutoPay so your payments can be made automatically, securely, and on time every month.
- Enroll in Budget Billing so you’ll always know how much your bill will be!
- Update your account profile (email address, mailing address and phone number) and manage your personal preferences.

## Key features

- Pay bills in three clicks
- Secure Touch/Face ID login
- Report outages and view restoration times
- Access outage maps
- Enroll in eBill and AutoPay
- Sign up for Budget Billing
- Update account profile

## What do users think of United Illuminating?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Quick and convenient payments
- 💡 Helpful features like outage alerts and account management
- 🚀 Efficient and simple navigation
- 👍 User-friendly interface

**Cons**

- 🐛 Occasional login/payment issues
- 🐛 Inconsistent performance across devices
- 💰 Concerns about rising costs and fees
- 🔒 Security/account access problems

**Commonly reported bugs**

- Login screen crashes or freezes
- Payment processing errors
- Inability to access account information

**Most requested features**

- Add ability to schedule/manage payments
- Improve communication during service transfers
- Allow credit card payments in-app
- Provide more transparency on billing and usage

## Recent user reviews (10 of 196)

All indexed reviews: https://appshunter.io/ios/app/united-illuminating/id1490254000/reviews.md

### 5/5 — Great

*2026-08-06, version 25.11.2001*

Fast and easy no fees!

### 5/5 — Only way to pay

*2026-08-04, version 25.11.2001*

Go slow check your date to pay I say 4 days before due date is good

### 5/5 — Pago fácil

*2026-07-28, version 25.11.2001*

Muy buena se las recomiendo

### 5/5 — Bill payment

*2026-07-23, version 25.11.2001*

This is the easiest app so far for ui .. takes like 2 min to pay your bill and u can see everything in seconds.. 👏❤️

### 1/5 — The app NEVER REMEMBERS YOUR FORM OF PAYMENT

*2026-07-17, version 25.11.2001*

I’ve used this app numerous times now and it never remembers your form of payment no matter how many times I enter it you think with all the money they’re making they can fix the app and they know about it. For months they say they’re working on it. I do not recommend this app.

### 5/5 — App

*2026-07-16, version 25.11.2001*

Makes everything sooo much easier!!! LOVE IT! No more paper bills! I pay online and see everything online!! Easy peasy!

### 5/5 — Good

*2026-07-14, version 25.11.2001*

Nice

### 5/5 — Simplicity at its Best

*2026-07-13, version 25.11.2001*

Once you download the app, all you have to do is open the app , sign in,and pay or whatever else it is you have to do. . Seconds of your time

### 5/5 — Much, much better than the website

*2026-07-13, version 25.11.2001*

The app works way better than the website, which constantly send error messages

### 1/5 — Can’t log in

*2026-07-11, version 25.11.2001*

I can’t log in my account and when I request to reset the password I never get the email.

## Frequently asked questions about United Illuminating

### What can I do with the United Illuminating app?

The app allows you to manage your utility account effortlessly. You can view and pay your bill, report power outages, and see estimated restoration times. It also offers features like enrolling in eBill, AutoPay, and Budget Billing for convenient financial management.

### How do I pay my bill through the app?

Paying your bill is simple and can be done in just three clicks. Once logged in securely, you can easily navigate to the payment section to process your bill.

### What are the security features for logging in?

The app offers secure login options using Touch ID or Face ID. This allows for quick and secure access to your account without needing to remember your credentials every time.

### Can I report an outage and track its status?

Yes, you can easily report an outage directly through the app. You can also view estimated times for restoration and access outage lists and maps to stay informed about power disruptions in your area.

### Is there a cost to use the United Illuminating app?

No, the United Illuminating app is completely free to download and use. It provides all its account management features at no cost to the customer.

## Version history (last 5 releases)

### 25.11.2001 — 2025-12-03

Minor bug fixes and improvements.

### 25.03.2601 — 2025-04-01

Minor bug fixes and improvements.

### 25.03.1901 — 2025-03-20

Minor bug fixes and improvements.

### 25.03.1201 — 2025-03-11

Minor bug fixes and improvements.

### 25.01.2702 — 2025-02-04

Minor bug fixes and improvements.

## Apps similar to United Illuminating

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Caregiver by GT Independence](https://appshunter.io/ios/app/caregiver-by-gt-independence/id1342179402) | 2.7 (599) | Free | Business |

## More apps by AVANGRID, INC

- [NYSEG](https://appshunter.io/ios/app/nyseg/id1466695287)
- [RG&E](https://appshunter.io/ios/app/rg-and-e/id1467021891)
- [Southern Connecticut Gas](https://appshunter.io/ios/app/southern-connecticut-gas/id1490254200)
- [Connecticut Natural Gas](https://appshunter.io/ios/app/connecticut-natural-gas/id1490254401)
- [Central Maine Power](https://appshunter.io/ios/app/central-maine-power/id1490254595)

All apps by AVANGRID, INC: https://appshunter.io/developer/1452725930

## Related topics

[UI](https://appshunter.io/ios/topics/ui) · [united illuminating](https://appshunter.io/ios/topics/united-illuminating) · [illuminating](https://appshunter.io/ios/topics/illuminating) · [scg](https://appshunter.io/ios/topics/scg)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*