# UnitedHealthcare Doctor Chat

> Connect with emergency doctors for health advice and guidance. (iPhone/iPad app by United HealthCare Services, Inc..)

- Source: https://appshunter.io/ios/app/unitedhealthcare-doctor-chat/id1448722789 (this page in markdown: same URL + `.md`)
- Developer: [United HealthCare Services, Inc.](https://appshunter.io/developer/1134060798)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 3.20/5 from 33 App Store ratings · 21 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 37 MB
- Languages: American English, European Spanish
- Released: 2019-01-14
- Data updated: 2026-08-11
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/unitedhealthcare-doctor-chat/id1448722789/reviews.md

## What is UnitedHealthcare Doctor Chat?

UnitedHealthcare Doctor Chat is your access to in-network emergency doctors for answers to your health questions through your phone or computer.
Feeling sick and think you might need a prescription? Have a bad cut and aren’t sure if you need stitches? Doctor Chat's doctors can answer all your questions.
Wherever you are, Doctor Chat gives you the peace of mind of knowing if you should “just go back to bed and touch base in the morning, or if you should “go to the emergency room.
Currently, UnitedHealthcare Doctor Chat is only available to UnitedHealthcare Community Plan members in select states.

## Key features

- Connect with in-network emergency doctors
- Get answers to health questions
- Receive prescription guidance
- Determine need for emergency care
- Access via phone or computer

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/unitedhealthcare-doctor-chat/id1448722789/reviews.md

### 1/5 — Great service, bad doctors

*2026-01-25, version 11.0*

I thought this was a great alternative to making a trip to the doctor. These doctors on here will never prescribe medication, they’re always telling me to try some natural home remedies. I’m contacting the doctor for medication not to advise me on home remedies. If not home remedies they’re instructing me to try something over the counter. These doctors are unprofessional and they really don’t care

### 1/5 — Deprecated?

*2025-12-14, version 11.0*

This app, not updated for over 2 years, seems no longer applicable as it hits a server that never responds. Doctor chat is also now included in the main UHC app so this one should be removed from the App Store.

### 1/5 — App Doesn’t Work

*2025-10-29, version 11.0*

Great idea - poor execution. The app just opens the browser and sends you to a dead/inactive link.

### 1/5 — Newly downloaded won’t log in

*2025-10-07, version 11.0*

Newly downloaded this to be seen online. It won’t log in at all. Just keeps saying no server.

### 1/5 — Useless!

*2025-09-08*

Takes you to a link on your browser that never opens! Completely useless!!

### 4/5 — So grateful but needs improvement

*2025-04-24, version 11.0*

I have been loving telehealth/telemedicine. I am socially awkward and anxious so it’s a blessing to connect with doctors from home. I have tried so many doctor apps over the years such as PlushCare, Dr on Demand, HealthTap, MDLive, TelaDoc, 98point6 and LiveHealth online. UHC doctor chat stands out because it’s a text based visit. It’s what I loved about 98point6 before they revamped or something. One of the problems with UHC is that it starts from an app then takes you over to internet browser (Safari for me). I highly advise you use the desktop for best experience. It’s easier to navigate on a desktop so now I open the website from there. However, the doctor sometimes needs to do a quick video call so I have to go back into my phone since my desktop doesn’t have a camera. The problem with switching over to safari is that we don’t get notified when the doctor writes a message. I do get notifications/alerts on desktop though. There are some drawbacks/negatives with this app but I love how quickly I connect to a doctor compared to my last insurance that used LiveHealth Online. MDLive was even worse (at least for my state it was). This is my first time with United Healthcare and I am happy I made the switch. I know the app has its inconveniences but the positives for me outweighs the troubles. The positives: (1) connect to doctor quickly. (2) text based consultation. (3) refilled my scripts.

### 1/5 — Won’t let me use the app

*2025-03-22, version 11.0*

When I open the app it tells me to sign in using the portal. I click the button and opens safari and I sign in on the web but just directs me to my account page. Can’t find anywhere to talk to a Dr on the website and when I go back to the app it tells me to sign in using the portal and the same thing happens over and over.

### 3/5 — Somewhat unnecessary

*2025-02-16, version 11.0*

This isn’t a particularly useful app.. it’s literally just a link to open the landing page on your browser.. I’m not really sure why it exists to be honest..? With that being said, I’m rating 3 stars because I love the actual UCH doctor chat service it’s self and have used doctor chat on a couple of occasions with fabulous results. Each time I have had the pleasure of seeing very kind, thorough and knowledgeable providers and gotten my issue resolved in an unbeatable time. Just wish the app actually had the expected substance and functionality.

### 4/5 — So grateful but needs improvement

*2025-01-30*

I have been loving telehealth/telemedicine. I am socially awkward and anxious so it’s a blessing to connect with doctors from home. I have tried so many doctor apps over the years such as PlushCare, Dr on Demand, HealthTap, MDLive, TelaDoc, 98point6 and LiveHealth online. UHC doctor chat stands out because it’s a text based visit. It’s what I loved about 98point6 before they revamped or something. One of the problems with UHC is that it starts from an app then takes you over to internet browser (Safari for me). It’s easier to navigate on desktop so now I open the website from there. However, the doctor sometimes need to do a quick video call so I have to go back into my phone since my desktop doesn’t have a camera. The problem with switching over to safari is that we don’t get notified when the doctor writes a message. I do get notifications/alerts on desktop though. There are some drawbacks/negatives with this app but I love how quickly I connect to a doctor compared to my last insurance that used LiveHealth Online. MDLive was even worse (at least for my state it was). This is my first time with United Healthcare and I am happy I made the switch. I know the app has its inconveniences but the positives for me outweighs the troubles. The positives: (1) connect to doctor quickly. (2) text based consultation. (3) refilled my scripts.

### 4/5 — Potential to be great but needs improvement

*2024-10-25*

I like the text based communication because I have weird anxiety and this makes me feel more comfortable. I just don’t really like how it starts from an app but it takes you to the internet browser (safari) to chat. The scrolling and navigation is a little awkward but the doctors are legit. They refilled my prescription. I contacted them on the weekend and he told me to come back during the weekday for refills but he could assist me with other health concerns. Apparently he referred me and passed along our chat to another doctor because when I logged back in midweek I realized another doctor tried to contact me at the beginning of the week. They made attempts to reach me but I was never notified by email or anything. My phone also didn’t notify me since it’s a chat through safari and not the phone app. I forgot to mention I did have one video chat briefly with a doctor before It went back to text format. Hopefully it will be improved in the future. I actually switched insurance just to try this app because other insurances use telehealth apps that I have been dissatisfied with. Telemedicine is part of our future and they should invest in them in my opinion.

## Frequently asked questions about UnitedHealthcare Doctor Chat

### What does UnitedHealthcare Doctor Chat do?

This app allows UnitedHealthcare Community Plan members in select states to connect with in-network emergency doctors for health questions. You can get advice on whether to seek emergency care or rest at home, and potentially receive prescription recommendations.

### What are the key features of this app?

Key features include the ability to chat with in-network emergency doctors, ask health-related questions, get guidance on whether to go to the emergency room, and potentially receive advice on prescriptions.

### Is this app free to use?

The app itself is free to download. However, it is only available to UnitedHealthcare Community Plan members in select states, implying that access to doctor consultations may be covered by your plan.

### Who is this app for?

This app is specifically for UnitedHealthcare Community Plan members who reside in select states. It is designed for individuals who need quick access to medical advice for urgent health concerns.

### How can I use this app for health concerns?

You can use the app to connect with doctors for immediate health questions, such as determining if you need stitches for a cut or if you might need a prescription. It helps you decide the best course of action for your health situation.

## Version history (last 5 releases)

### 11.0 — 2023-11-04

- Upgraded loading UI
- Enhanced video experience
- Bug fixes

### 10.2.0 — 2023-02-01

- Spanish translation support
- Bug fixes and improvements

### 10.1.0 — 2022-10-28

- Spanish translation support
- Bug fixes and improvements

### 10.0.0 — 2022-09-09

- In-app assessments
- Various bug fixes

### 9.4.0 — 2022-04-07

-Insurance verification feature
-App version upgrade feature
-Bug fixes and enhancements

## Apps similar to UnitedHealthcare Doctor Chat

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [myUHC Global](https://appshunter.io/ios/app/myuhc-global/id1380171121) | 1.4 (36) | Free | Health & Fitness |

## More apps by United HealthCare Services, Inc.

- [HealthSCOPE Consumer Accounts](https://appshunter.io/ios/app/healthscope-consumer-accounts/id405135054)
- [UHC Student Resources](https://appshunter.io/ios/app/uhc-student-resources/id740854874)
- [LEAN (UnitedHealthcare)](https://appshunter.io/ios/app/lean-unitedhealthcare/id1015568132)
- [Consumer Accounts with UMR](https://appshunter.io/ios/app/consumer-accounts-with-umr/id1325810198)
- [UnitedHealthcare](https://appshunter.io/ios/app/unitedhealthcare/id1348316600)

All apps by United HealthCare Services, Inc.: https://appshunter.io/developer/1134060798

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*