# UnitedMasters: Release Music — user reviews > 328 indexed App Store user reviews of UnitedMasters by UnitedMasters, rated 4.80/5 from 32,379 ratings. - Source: https://appshunter.io/ios/app/unitedmasters-release-music/id1442118788/reviews - App overview in markdown: https://appshunter.io/ios/app/unitedmasters-release-music/id1442118788.md - Rating breakdown: 5★ 29,343 · 4★ 1,352 · 3★ 564 · 2★ 209 · 1★ 911 ## What do users think of UnitedMasters? Overall sentiment: negative **Pros** - 🚀 Fast customer service - 👍 Nice interface - 🚀 Great opportunities - 🚀 Easy to use - 👍 Smooth user experience - 🚀 Responsive support team - 👍 Helps reach global audiences **Cons** - 🐛 Glitchy release dates - 🔒 Issues with payment methods - 🐛 Inconsistent release process - 🐛 Delayed music releases - 🐛 Inaccurate analytics - 🐛 Buggy app performance - 🐛 Unclear guidelines - 🐛 Poor customer service **Commonly reported bugs** - App crashes when accessing insights - Release dates not updating correctly - Cover art issues causing delays - Inability to delete account - Login errors and 401 issues **Most requested features** - Add music video distribution - Provide more streaming platform options - Implement real-time analytics updates - Allow custom artist profile management - Offer light mode option - Enable direct artist-to-fan interactions ## Newest reviews (11 of 328) ### 1/5 — Keep logging me outta my account *2026-06-13, version 26.11.0* Logs me out everytime I click on the app doesn’t load certain things on the app moves real slow ### 4/5 — Nvm *2026-05-18, version 26.9.0* I forgot my password but it does randomly sign u out doe 🫩 ### 3/5 — carys *2026-05-02, version 26.8.0* lots of bugs ### 1/5 — To expensive *2026-04-22, version 26.7.0* It should be free for 2 years because for kids like myself I’m 13 almost 14 and I’m kinda broke so I don’t have the type of money to pay for this so please change this is the only problem but it’s enough for 1 star ### 2/5 — UnitedMasters needs to respond to their artists quicker, theres plenty of other distributors. *2026-04-18, version 26.7.0* The way they release the music and the artist them selves have to go through all the trouble to link accounts get it on there main, honestly it’s fine if they didn’t take 2 - 3 business days to respond. What this app doesnt do the next one will. Theres money to be made and they’re kinda iffy. I also just started using it, they don’t even prioritize its users. ### 3/5 — Unable to login *2026-04-14, version 26.7.0* Can’t sign in though my account even if I have 2 step verification ### 1/5 — Stay away from this app if yu jus started to drop music *2026-04-10, version 26.6.0* They keep pushing yo releases back because of little reasons like you have a blank space in ur songs an still try to make yu pay for “mixing” then gotta change the whole date instead of keeping the same date and everything then they wait till a couple days till yu drop to tell yu it’s stupid ### 1/5 — UnitedMasters Steals *2026-04-01, version 26.5.0* This company scams, they literally have a term that you can only sue them for 100$ max or less So they can ruin your life and you’ll only get 100$ They also have a huge reputation for closing accounts and stealing royalties. I’d stay away from this company what ever you do. ### 1/5 — xp *2026-04-01, version 26.5.0* I wish it was free again ### 1/5 — Money waster *2026-03-25, version 26.5.0* Says it’s free but it costs money to release music. This makes me mad because I just want to release my music without paying for it. ### 1/5 — Better get my mf bread back *2026-03-23, version 26.5.0* Loggin me out of my account and shi ## Most critical reviews (10 lowest-rated) ### 1/5 — United Masters Needs to fix its streaming data issues *2026-08-14, version 26.14.0* I’m extremely disappointed with UnitedMasters. My streaming numbers have not updated in 12 days — almost two weeks. I have submitted several support tickets, and nothing is being done to resolve the issue. The issue with my numbers has been addressed, but my streaming data is still not updating, and I have yet to receive a proper explanation or resolution. I’ve been patient and have repeatedly contacted support, but I should not have to keep submitting tickets just to get someone to investigate a serious issue involving my music and streaming data. UnitedMasters needs to fix this immediately and make sure all of my streams are properly accounted for. If this continues to be ignored, I will consider taking the matter further, including making my experience public on social media and exploring my legal options. Artists deserve accurate data, transparency, and responsive customer support. ### 1/5 — DONT COUNT YOUR STREAMS *2026-08-01, version 26.13.0* They took away my streams and no one has been able to tell me why. This is another app that doesn’t provide human support. Just all robot interactions and they have programmed answers to say the same thing no matter what you ask. Worst customer service. Steals ya streams so you make less money. Just completely trash. Wouldn’t recommend for new artist. ### 1/5 — Stole my royalties *2026-07-29, version 26.13.0* Yall owe me over $7,000 tube core pays better without publishing membership where is my money for my 1.2 million streams ### 1/5 — Bull *2026-07-27, version 26.13.0* They took 19.99 from my account when I was unsubscribed for a year plus. ### 1/5 — Paid for a full year of DEBUT+ and my music was taken down and app issues no help *2026-07-21, version 26.13.0* I’ve been trying to figure out this issue for the past two months. I decided to switch to United Masters for the release of my album. I’m still trying to contact support and I provided evidence of my receipts. They still haven’t even sent me an email or try to fix my issue and I’m still trying to cooperate. They haven’t given me my money back and I need a distributor. I haven’t been able to put music out so this is a bigger issue. ### 1/5 — Unfair/ Treated horribly *2026-07-17, version 26.13.0* I was a UnitedMasters user for approximately 7 years and recently upgraded to a yearly UnitedMasters Select subscription because I planned to continue releasing my music through their platform. Shortly after upgrading, my account was permanently terminated due to alleged “abnormal streaming activity.” I repeatedly asked what specific activity was identified, where it supposedly came from, and what evidence was used to reach this decision. Unfortunately, I never received clear answers—only repeated statements that the decision was final and references to the Terms of Use. What disappointed me the most was the lack of transparency. If there was truly an issue, I wanted to understand it so I could prevent it from ever happening again. Instead, I felt like my questions were never actually addressed. To make matters worse, I paid for a yearly Select subscription that I can no longer use. Apple denied my refund request, and UnitedMasters also refused to issue a refund, even though my account was terminated shortly after I upgraded. Paying for a service that became unavailable almost immediately has been extremely frustrating. I respected UnitedMasters for many years, which is why this experience has been so disappointing. I hope they improve communication, transparency, and the way they handle long-time independent artists in situations like mine. ### 1/5 — They take you threw a lot to get paid I still haven’t been paid and I’ve had this app for 5-6years *2026-07-12, version 26.13.0* They won’t pay your money when you want it it will take wells or months after already waiting years to build it up ### 1/5 — Analyzing statistics *2026-07-09, version 26.12.2* Why can’t I click on certain songs get data on my songs this app is weird. The amount of money I spent on this app to get to me not being able to access my stats is crazy. ### 1/5 — Music release unhappy *2026-07-07, version 26.12.2* I downloaded my music. I could receive the date when my music will be released the day right before. Issue some type of a fraud I emailed them. They said somebody’s gonna call me back shortly and nobody. I thought I needed to upgrade in which I did, but that did not help me. I feel it was a waste of time. ### 1/5 — Fix the frozen screen? *2026-06-29, version 26.12.1* App is great but why is my screen always frozen when i tap on the app? Can you guys fix this please ## Most praised reviews (10 highest-rated) ### 5/5 — 🔥💯 *2026-08-08, version 26.13.0* 🔥🔥 ### 5/5 — LLD (@lucas.dimattia) *2026-08-06, version 26.13.0* 5/5 all across the board. I have been with many distributors and ‘UnitedMasters’ is by far the best in many ways. I would be happy to vouch for them any day! ### 5/5 — Perfect for independent artists *2026-07-31, version 26.13.0* Such a good music distribution app for independent artists and the payouts are good too. Its not extremely expensive like distrokid and other I highly recommend if you are and independent artist like me. Its easy to use even has guides if you get stuck and the support is absolutely amazing just send an email with your question and they respond rather quick and always help you fix any issues. ### 5/5 — Great Support *2026-07-14, version 26.13.0* The support team was responsive, professional, and helpful. They answered my questions clearly and made the process easy. I appreciate the assistance and look forward to continuing to release music with UnitedMaste ### 5/5 — Great distribution app❤️‍🔥 *2026-05-30, version 26.10.0* Hope to have Sync lyrics soon ### 5/5 — Fix the frozen screen? *2026-05-21, version 26.9.0* App is great but why is my screen always frozen when i tap on the app? Can you guys fix this please ### 5/5 — Bug 2026*** *2026-05-06, version 26.8.0* you guys currently have a bug where selecting a specific songs statistics, infinite loads with no access to it , wish I could send a pic ### 5/5 — Phenomenal Performance *2026-04-30, version 26.8.0* United Master is very convenient , works great with artist, and overall a good distributor for your music ! ### 5/5 — Amazing App *2026-03-29, version 26.5.0* Gave me confidence to work independently from doing my own artwork and managing business got a problem lately I’m actively working on new projects and United Masters always helps with scheduling my music and distribution is crystal clear and hustle motivated much appreciate your support and handwork . Thank you 🤩… ### 5/5 — We got to wake up, and it’s beautiful. *2026-03-07, version 26.3.1* There’s so much that I could do for myself and whenever I ask for help I receive it… It’s simple to use and I highly recommend, we’re doing great and we got this --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*