# UnitedOne CU — user reviews > 27 indexed App Store user reviews of UnitedOne CU by UnitedOne Credit Union, rated 4.80/5 from 1,528 ratings. - Source: https://appshunter.io/ios/app/unitedone-cu/id954886417/reviews - App overview in markdown: https://appshunter.io/ios/app/unitedone-cu/id954886417.md - Rating breakdown: 5★ 1,289 · 4★ 163 · 3★ 44 · 2★ 10 · 1★ 22 ## What do users think of UnitedOne CU? Overall sentiment: neutral **Pros** - 👍 Friendly and helpful staff - 🚀 Convenient mobile banking - 🔒 Stable and reliable app - 👍 Easy to use interface **Cons** - 🐛 Glitches and bugs in recent update - 👎 Limited functionality compared to website - 👎 Inconvenient account switching **Commonly reported bugs** - Device error: Missing device ID - Inability to log in through the app **Most requested features** - Improve account switching experience - Add more functionality to the mobile app ## Newest reviews (7 of 27) ### 5/5 — Great App *2016-09-25* This is a great tool for the members of United One Credit Union. Basic access to your checking, savings and loan accounts. Ability to easily transfer funds. Access to bill pay. Along with a private email to contact the credit union right from the app. The recent addition of having control over your debit card is really great. You can change your daily limits and add any travel without having to call. Another great feature is the thumbprint ID login. All apps and logins should be this way! ### 5/5 — Everything I need *2016-06-08, version 3.10.220* We love doing business with UO and this app makes it easier from out of town! ### 5/5 — Awesome app *2016-05-05, version 3.10.220* Makes banking from home so much easier!! ### 4/5 — Awesome app *2015-11-14, version 3.10.220* This app is great!! Banking is so much easier when at your fingertips! ### 5/5 — At your fingertips *2015-11-08* This app makes life easy for all my banking needs. I especially like being able to deposit checks right from my iPhone! No worrying if I'll make it to the bank on time - the mobile app is open all the time! Thanks United One!! ### 5/5 — Easy, breezy, never sleezy *2015-10-03, version 3.10.217* This app is great! I like be how fast and convenient it is, plus it's easy to use. I would definitely recommend to anyone who is tired of the touch tone or going onto the computer. ### 5/5 — efficient *2015-08-12, version 3.10.179* able to sign in with my fingerprint, clean easy to use app ## Most critical reviews (10 lowest-rated) ### 2/5 — Business Banking *2019-06-14* I have been doing business for over 10 years and have never had a bad experience. If I had a problem it was resolved promptly. Online banking has been trouble free. ### 2/5 — Not the best *2019-05-29* This app was great a first. As time goes on it’s had a lot of glitches, and not good ones. Make sure you balance your accounts your self (the old fashioned way) because it glitches to wear you can make a huge mistake in thinking you had the money when you don’t!!!! ### 3/5 — Most recent update *2022-08-16, version 5.15.14* I have been banking through United one for the last 8 years now and never once have I had an issue, until this most recent update as of 8/15/22. I went to log into the app as to check how a pending check was going in terms of dropping into my account and was told to update the app, so I did. However, the sec puns that I went to go and try to log back into my account the app now began telling me “Device error: Missing device id. Please restart the application.” And no matter what I do (I’ve tried closing and restarting the app, offloading and reloading it onto my phone, among other things) it keeps giving me the error. However if I click the join button at the bottom and log in to the website page it pulls up it lets me in now problem, it’s incredibly frustrating since I’m not like trying to use a new phone or anything like that. ### 3/5 — New app needs tweaking *2022-08-15, version 5.15.14* The new look app launch is fine and the interface is clean but could use a bit of tweaking. On the old app, there was the ability to more easily and conveniently switch between accounts. If you had a few accounts, it would remember your username and you could use face ID to fill in the pw info. The new app does not allow for that but rather a complete close and sign in again with the pw is needed. Also the Face ID does not allow for multiple accounts. Which ever one you choose to use Face ID with is the only one it will work on unless you log in and select that option again. But the. That removes that option from the other account(s). The app seems stable and does not crash but is not as easy to use as the old one was. Please look into this. ### 3/5 — Limited *2022-06-11* It would be a much better app if you didn't have to use a computer and login to the website to navigate so many critical options. ### 3/5 — New update? *2021-12-17* I’ve been using this app for over a year now, it’s never given me problems. Until today, I tried logging in my correct information and he told me that I had to login online. So that helped…However when I tried again on the app it still didn’t work. So I ended up deleting the app and tried downloading it again and now it’s trying to charge me to download it. Fix this now! Please and thank you. ### 3/5 — Great bank *2017-12-29* Great bank, been with them for 20 yers . ### 3/5 — Decent app, slightly buggy *2015-12-08* I like the app, and I appreciate being able to use TouchID to sign on. The one thing that frustrates me is the mobile deposit feature. I've had quite a few issues getting a check to go through. I ended up practically having to do the whole deposit process backwards in order for it to go through. Other than that, it works well. ### 4/5 — Mrs *2016-11-23* Excellent service! Best credit union anywhere! My only suggestion is that the Walmart branch get telephone service for their later hours. Once the main branch closes you cannot get a call through. Nor does anyone answer the phone on Saturdays. ### 4/5 — Time saver *2016-10-10* On the go is great. Check any time anywhere. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2022-06-10* Very friendly and helpful staff. Always a pleasure when I go to the credit union ### 5/5 — App on phone *2021-11-28* I just put it on my phone and it is so much more convenient then the touch tone teller. I can see where the withdrawals came from. I love it. ### 5/5 — Great App! *2020-08-18* Easy to use, intuitive, and any customer service is always great to work with! ### 5/5 — You are the best!! *2020-03-15* You guys are awesome!!!! ### 5/5 — How do you love a credit union? *2018-11-05* I used to think all financial institutions were pretty much the same. Nope. I absolutely love this place. Some places "fee" you to death; but, not here. United One has competitive rates for loans, too. The people are amazing - bar none. ### 5/5 — New united one credit union new web site *2018-01-03* Am not happy that the format of the on line banking is changed again. Hard to figure things out . ### 5/5 — Amazing banking app *2018-01-03* Everything I want for handling my accounts at my finger tips. ### 5/5 — Great upgrade *2017-12-24* Much improved after the most recent upgrade! Love the ability to switch between User IDs at the log in screen! ### 5/5 — Great app! *2017-12-01* The app is incredibly easy to navigate. User friendly. I can access everything I need right on my phone. I love it! ### 5/5 — 10 thumbs up *2016-09-30* Hands down the best mobile banking app i've used. The app has every feature you need for easy banking on the go. The professionalism and friendliness of UnitedOne Credit Union is clearly reflected in this reliable, easy to use app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*