# Uniters > Administer protection plans, file and track claims, and connect with furniture care specialists. (iPhone/iPad app by Uniters North America, LLC.) - Source: https://appshunter.io/ios/app/uniters/id585877462 (this page in markdown: same URL + `.md`) - Developer: [Uniters North America, LLC](https://appshunter.io/developer/567982308) - Category: Utilities - Price: Free - Rating: 4.75/5 from 1,269 App Store ratings · 60 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 42 MB - Languages: English, French, German, Italian, Spanish - Released: 2012-12-18 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/uniters/id585877462/reviews.md ## What is Uniters? The UNITERS app allows you to administer your protection plan, file a new claim, or check your claim status 24/7. Take photos and videos of the problem to show to the warranty specialist for a quicker resolution. It has never been easier to connect you with our furniture care specialists and technicians. ## Key features - Administer protection plans - File new claims - Check claim status - Upload photos and videos - Connect with specialists ## What do users think of Uniters? Overall sentiment: mixed **Pros** - 👍 Easy to use - 🚀 Efficient claim submission process - 💡 Convenient app-based solution - 🚀 Quick and simple - 👍 Straightforward and intuitive **Cons** - 🐛 Inconsistent communication and claim resolution - 👎 Difficult to navigate and find relevant information - 👎 Lack of live support and personalized assistance - 👎 Unclear coverage and exclusions - 👎 Unsatisfactory claim handling and denials **Commonly reported bugs** - Issues with password reset functionality - Incorrect claim status and denial reasons displayed in the app **Most requested features** - Live chat or phone support option - More detailed furniture/item selection - Improved communication on claim status and resolution - Clearer explanation of coverage and exclusions ## Recent user reviews (10 of 60) All indexed reviews: https://appshunter.io/ios/app/uniters/id585877462/reviews.md ### 5/5 — Very functional app *2024-11-09* Everything you need to file a claim in one place- They make it easy for you! ### 2/5 — I would rather talk to a live person *2024-08-04* Though the app was fairly simple to use and submit a claim in less than 5 to 10 minutes, it would be so much easier to talk to a live person and explain the problem, then sifting through 100 different parts of every kind of furniture to choose the location of the damage on my couch. I just wanted to choose the seat of my corner piece of my sectional and all I was getting was so many different kinds of seat casings in the seat category. I don’t know what that is so I just picked one. I hope it works. ### 5/5 — Easy and accessible *2024-04-16* Only the second time filing a claim, but it was very easy to use and explained everything I needed to do! ### 5/5 — Furniture claim *2024-01-02* App very easy to use. Just answer a few questions upload photos and voila. Takes maybe 10 minutes. ### 1/5 — This Company is a Scam *2023-09-09* Firstly the App is non intuitive. There isn’t a proper communication channel. You file a claim and then you wait with no communication whatsoever - there isn’t a contact number to reach them directly. The insurance coverage is th biggest scam - because they will always find a way to abuse th system to deny you claim whether it’s by blaming back on you or saying it’s wear and tear and not covered. This company deserves the Prize for scamming people in the name of Insurance ### 1/5 — Don’t Bother! *2023-06-07* All claims are denied and the vague list of issues “covered” is contradicted by an extremely long list of 29 things not covered with one bullet of the 29 noting every possible scenario and means of damage. Moreover, you will not get a callback or an update on your claim. I had to call six times going through multiple options to get to anyone. And the option I selected had nothing to do with what I needed which was a simple update on the app submitted claim. ### 5/5 — Easy claim *2023-01-25, version 4.33* This app is very useful. Took a minute to add the problem,take photos, and submit ### 5/5 — Easy to Make a Claim *2023-01-03, version 4.33* The app made it easy to submit a claim. Now to see how the follow through goes. ### 1/5 — Worse companyyy! Do not buy the 5 year plan! *2022-10-21, version 4.33* Worse company ever !!!! They denied a water spill accident and reference me to an outside company… I would have been better off not paying the extra for the 5 year plan and buying a cleaner myself. ### 1/5 — False insurance protection *2022-09-25, version 4.33* I purchased a 1k sofa from living spaces and they offer this plan a few years later under the protection I have open a claim took over 1 month for them to send a supposedly expert tech he came move the sofa took a few photos and left the tech by accident damage the corner of the sofa when he move it the are was already damaged by accident and he made it worst weeks later he send a report the sofa just was old and did not put all the findings and this lying company now won’t cover the accident rips and frame damage they took my money send someone that made it worst and now they won’t cover thieves bad customer service but im take them to court because all my claim is under the warranty stay away from this company. ## Frequently asked questions about Uniters ### What can I do with the UNITERS app? The UNITERS app allows you to manage your protection plan, file new claims, and check the status of existing claims at any time. You can also upload photos and videos of any issues to help warranty specialists resolve your claim faster. ### How do I file a claim? You can file a new claim directly through the UNITERS app. The app guides you through the process and allows you to upload supporting evidence like photos and videos to expedite your claim. ### Is the UNITERS app free to use? Yes, the UNITERS app is free to download and use. There are no in-app purchases or advertisements mentioned in the application data. ### Who are the furniture care specialists? The app facilitates easy connection with furniture care specialists and technicians. These professionals are available to assist you with issues related to your protection plan and claims. ## Version history (last 5 releases) ### 4.41 — 2023-06-14 Various bug fixes and improvements ### 4.33 — 2022-04-15 - Various bug fixes and improvements ### 4.32 — 2022-04-01 - Various bug fixes and improvements - Spanish translations ### 4.28 — 2021-10-12 - Updated content - Minor bug fixes ### 4.27 — 2021-08-25 - Updated content - Magic link support - Minor bug fix ## Apps similar to Uniters | App | Rating | Price | Category | | --- | --- | --- | --- | | [SquareTrade](https://appshunter.io/ios/app/squaretrade/id340816768) | 4.5 (2,802) | Free | Utilities | | [San José 311](https://appshunter.io/ios/app/san-jose-311/id1231429879) | 2.1 (137) | Free | Utilities | | [MySCE](https://appshunter.io/ios/app/mysce/id553317645) | 1.9 (1,310) | Free | Utilities | | [CoServ](https://appshunter.io/ios/app/coserv/id1485884005) | 2.2 (121) | Free | Utilities | | [Get It Done San Diego](https://appshunter.io/ios/app/get-it-done-san-diego/id1065050595) | 3.0 (150) | Free | Utilities | | [AAM All Access](https://appshunter.io/ios/app/aam-all-access/id1329902739) | 3.5 (1,494) | Free | Utilities | ## More apps by Uniters North America, LLC - [WorryNoMore](https://appshunter.io/ios/app/worrynomore/id662846456) - [Sherlock Colors](https://appshunter.io/ios/app/sherlock-colors/id1191402029) - [Warranty Service](https://appshunter.io/ios/app/warranty-service/id1383743387) - [Uniters - Assistenza clienti](https://appshunter.io/ios/app/uniters-assistenza-clienti/id1459663275) - [UNITERS - Rete Tecnici](https://appshunter.io/ios/app/uniters-rete-tecnici/id1459665273) All apps by Uniters North America, LLC: https://appshunter.io/developer/567982308 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*