# Unitron Remote Plus — user reviews

> 187 indexed App Store user reviews of Unitron Remote Plus by Sonova AG, rated 4.40/5 from 4,251 ratings.

- Source: https://appshunter.io/ios/app/unitron-remote-plus/id1256680977/reviews
- App overview in markdown: https://appshunter.io/ios/app/unitron-remote-plus/id1256680977.md
- Rating breakdown: 5★ 2,937 · 4★ 628 · 3★ 282 · 2★ 142 · 1★ 262

## What do users think of Unitron Remote Plus?

Overall sentiment: negative

**Pros**

- 🚀 Powerful app features
- 👍 Helpful for hearing improvement
- 🎼 Enhances music and audio experience

**Cons**

- 🐛 Frequent crashes and disconnections
- 🔌 Unreliable Bluetooth connectivity
- 🔋 Battery life issues
- 🤔 Confusing or unintuitive UI changes

**Commonly reported bugs**

- Inability to connect or pair with hearing aids
- Volume controls not working as expected
- Incompatibility with new iOS versions

**Most requested features**

- Customizable EQ settings
- Widget for quick access
- Apple Watch integration
- Lock volume/settings to prevent unintended changes

## Newest reviews (18 of 187)

### 2/5 — Hearing Aids Inconsistent

*2026-06-19, version 5.4.2*

Hearing Aids Inconsistent

### 3/5 — Connection

*2026-05-18, version 5.4.2*

Wish they stayed connected better with my phone

### 3/5 — Needs to be improved

*2026-04-23, version 5.4.2*

Required constant re installing

### 2/5 — Glitchy

*2026-04-20, version 5.4.2*

Every morning when I remove hearing aids from charger, I have to go through each mode and reselect my settings for each situation. This is a recurring issue and very annoying.

### 2/5 — App review

*2026-04-03, version 5.4.2*

Have to keep rebooting the phone to get accurate info on the app. Very annoying.

### 2/5 — Not a great app

*2026-03-22, version 5.4.2*

Continual problems connecting  with iPhone running latest version. Constantly have to reboot the phone and turn off Bluetooth then turn back on.

### 3/5 — Very limited support from Unitron.

*2026-03-09, version 5.4.2*

I had to remove both hearing aids from bluetooth. Attempted multiple times to re-pair them. Succeeded with right hearing aid in bluetooth. Unitron failed multiple times to even recognize that one. The “helpful” video is only marginally helpful if everything goes smoothly. Extremely short video with a finger tap and no text to guide users. Tried online support. Input the issue I’ve described. Nothing came up. Nothing.
  I’m sorry but instructions, limited support options and basic functionality isn’t reasonable.

### 3/5 — Gut, aber gravierende Schwächen

*2026-02-15*

Die App ist sehr übersichtlich und mit umfangreichen Einstellmöglichkeiten
ausgestaltet.
Leider bricht immer wieder die die Bluetooth Kopplung zum iPhone ab. Nach dem erneuten Koppeln friert die App oft ein. Dann hilft nur noch Löschung und Neuinstallation. Schade, bisher ist keine Abhilfe in Sicht. Daher muss ich wohl zu einem anderen Hersteller wechseln.

### 4/5 — Powerful app with bugs . . .

*2025-11-27, version 5.3.1*

Terrific app featuring near total control over your aids. The only issue is that the app often crashes (shuts down)  for no apparent reason and has to be restarted. Hopefully this will be resolved. Otherwise it is the one of the best hearing aid apps on the market.

### 3/5 — Widget

*2025-11-20, version 5.3.1*

No widget for a quick connect on my Home Screen.

### 4/5 — Born with Profound Hearing Lost.

*2025-11-17, version 4.5.0*

At 69 years, I can write a book about how much these hearing aids have jump start a new life in me. I use them just like ear buds to normal people. And all my music comes with lyrics,,,!!! All my life I ask people what they singing and a lot of them don’t even know. Last week I went to a concert and I have been to over 100 of them, this time I actually enjoy it. Right now I am busy with repairing my car. I will come back later and add more to this. This is just the music experience and only the tip of the iceberg. Will return soon,,,,,

### 2/5 — How is working ?

*2025-11-15, version 5.3.1*

Not very well

### 3/5 — Upgrading

*2025-11-04, version 5.3.1*

Hope you introduce new one just in ear without any attach behind

### 1/5 — Adjusting volume

*2025-11-01, version 5.3.1*

After changing the volume on one side with the app, the volume goes back to default after a few minutes.

### 2/5 — Connection issues

*2025-10-30, version 5.3.1*

I’m having to resync my hearing aids nearly every time I open the app. 
Deleting and reinstalling the app helped for a week or two, but the problem is worse than ever.

### 1/5 — Not good at all very poor

*2025-10-21, version 5.3.1*

Unable to connect, if I'm lucky enough to connect its just a matter of time before it drops. Only good thing is it's free,

### 1/5 — Application limite obselète

*2025-10-18*

Application très pratique mais aucune mise à jour, l’application n’étant pas soutenue lors de mises à jours IOS, l’application est limite obsolète , le Bluetooth n’est pas instable il est inexistant, ce déconnecte fréquemment et j’en passe.
Mettez votre application à jour ou supprimez la car elle risque de ne servir à rien d’ici 2 à 3 mois.

### 3/5 — ios26

*2025-10-15*

ne fonctionne pas sous ios26 et iphone 17pro ?? l’application ne trouve pas mes aides auditives alors que le bluetooth fonctionne

## Most critical reviews (10 lowest-rated)

### 1/5 — Too Much

*2026-08-15, version 5.5.0*

Connecting to this app is very frustrating and it’s needed for volume control,

### 1/5 — MUST allow notifications???

*2026-08-12, version 5.5.0*

I had the app for about 2 years and just updated it today. I was shocked to see that upon opening it I got an “Enable Notifications” screen that I could not close. There is an OK button and that’s it. 

Wrong move!  I will not be forced on allowing notifications to disturb me. I’ll delete your #*¥! App before that!

### 1/5 — Sound level

*2026-08-02, version 5.5.0*

App will not stay at the sound level I choose. It keeps reverting to 0. If I turn is up to 1 or 2 it will not stay there.

### 1/5 — Kompletter Mist

*2026-07-30*

Ich muss praktisch täglich die App deinstallierten und neu installieren, weil sie sich nicht mehr richtig öffnet. Jeden Tag richte ich die App erneut ein. Total nervig. Wenn man sich die Bewertungen mal durchliest, haben das Problem ja viele. Und dann die Standard Antwort, man soll sich an seinen Akustiker wenden. Der Akustiker kann die Fehler der App aber auch nicht beheben. Das sollten die Entwickler vielleicht mal tun. Absolute Katastrophe.

### 1/5 — THEY MAKE THINGS WORSE

*2026-04-22, version 5.4.2*

I hear better without them!

### 1/5 — Reconnecting

*2026-04-07, version 5.4.2*

This is horrible I never had issues with the app until January and it will not connect my hearing aids I’ve tried everything and the number that was given did not work no help at all they keep disconnecting my hearing aids and I had used this app before and now it just disconnects all the time

### 1/5 — Bad update 5.3.0

*2026-02-14, version 5.4.1*

Update 5.3.0 not working
Hearing aids are connected , app itself not responding, please roll back to ver5.2.0!!

### 1/5 — Bluetooth

*2025-12-30, version 5.3.1*

Pas de jumelages avec ordi et tv ?

### 1/5 — This app won’t work on Moxi v-rt

*2025-11-27, version 5.3.1*

I have the latest iOS I have tried everything and so has my audiologist , we can’t connect Moxi V-rt
To my iPad or my iPhone . If you can help would greatly appreciate

### 1/5 — Not Reliable

*2025-11-18, version 5.3.1*

Does not always connect to my hearing aids. Can’t see status of charge to hearing aids.

## Most praised reviews (10 highest-rated)

### 5/5 — Hearing aides.

*2025-10-25, version 5.3.1*

Yes very happy so far . Except you never get any warning when  to change filters. They just seem to go silent.

### 5/5 — Robin G Will

*2025-10-14, version 5.3.1*

Great, I can hear Clearly now ❤️❤️🎼🎼

### 5/5 — Helpful

*2025-05-26, version 5.3.0*

I have treaded getting hearing aids but this app is very helpful being able to turn them up or down.

### 5/5 — My Hearing

*2025-05-08, version 5.2.0*

I truly like this website because it takes away the confusion l would have had otherwise.

### 5/5 — Not so remote now

*2025-04-22, version 5.2.0*

Only had this device for a short time. Enjoying it more and more as I use the different functions in different situations Rate this device as 5 plus

### 5/5 — Appareil auditif maxiV7-7

*2025-03-13*

Monsieur madame, je porte un appareil de votre marque avec un tri Cross, je m’aperçois que depuis je fais les essais avec l’appareil auditif elle ne tient pas la charge au bout de 11 heures grand maximum, je suis obligé de remettre à la charge les appareils auditifs. Cela devient pour moi extrêmement difficile de pouvoir passer une journée sans me dire qu’il faut que je rente pour les recharger.
Pourriez-vous me dire si c’est normal, puisque lorsque je vais sur votre site, il est mentionné que les appareils durent à peu près 26 heures et moi au bout de 11 heures c’est fini

Merci de bien vouloir me répondre sur cette insuffisance de charge de l’appareil auditif

### 5/5 — Unitron Hearing Aids

*2025-03-05, version 5.2.0*

I’ve only had my Hearing Aids for a little over a month and I’m extremely Happy with them!!! I went to my appointment a couple of weeks ago to make sure everything was working correctly, they had to change some things which made them even better. It’s Wonderful not just for me but I’m sure my Dogs appreciate the fact that I don’t need to have the TV Volume set up on 25 anymore, a Volume of 8-10 works Great!! 
My Gratitude and Appreciation goes out to Dr. Tripp and his Staff for everything they’ve done for me in going through the process of getting my First Set of Hearing Aids so easy. 
Thank you Unitron for making a Great Product that makes such a difference in my life and I’m sure in Others. The Hearing Aids are easy to take care of, put in and unless someone is actually looking for them, they’re Virtually Impossible to See!

### 5/5 — Tuff

*2025-01-18, version 5.2.0*

Yup an awesome app

### 5/5 — Hoher Komfort

*2024-12-20*

Die App wird laufend weiter entwickelt und macht bei der täglichen Nutzung Spass, da sie nützliche Funtionen ( wechselbare Hörprofile) hat. Mir gefiel die gesonderte Lautstärkeregelung links und rechts gut, die beim letzten Update plötzlich wieder weggefallen ist ( jetzt nur 1 Regeler für beide).
Auch die Übersicht der durchschnittlichen täglichen Nutzungsdauer ist hilfreich. Alles in allem eine voll praxistaugliche App!

### 5/5 — Mr Russel

*2024-10-04, version 5.1.0*

Very happy with this hearing aid

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
