# UNIVERGE 3C Mobile Client

> Unified communications app for VoIP, IM, presence, and conferencing for enterprises. (iPhone/iPad app by NEC Corporation.)

- Source: https://appshunter.io/ios/app/univerge-3c-mobile-client/id462689497 (this page in markdown: same URL + `.md`)
- Developer: [NEC Corporation](https://appshunter.io/developer/423274625)
- Category: Business, Utilities
- Price: Free
- Rating: 3.50/5 from 11 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 48 MB
- Languages: Australian English, Arabic, Dutch, French (France), German (Germany), Italian, Japanese, Polish, European Portuguese, Mexican Spanish and 2 more
- Released: 2011-09-30
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/univerge-3c-mobile-client/id462689497/reviews.md

## What is UNIVERGE 3C Mobile Client?

"The UNIVERGE 3C Mobile Client is a Unified Communications application that works along with your workplace’s UNIVERGE 3C Unified Communications system that provides Voice over IP (VoIP) PBX, Soft Phone and Unified Communications services for the enterprise.   
The UNIVERGE 3C Mobile Client helps you manage, in real time, multi-media communications including VoIP, instant messaging, presence, conferencing and more.  A Soft Media Phone allows you to communicate over VoIP in the WiFi or cellular data network, if enabled by your system administrator.
The UNIVERGE 3C Mobile Client provides control over communications to and from any VoIP phone on your system that is assigned to you, including a desk phone in your office, a soft phone running on your PC or any smartphone or tablet device, a shared phone you are temporarily logged in to, etc.  With the UNIVERGE 3C Mobile Client you can place outbound calls from any VoIP device assigned to you, with the ability to screen calls, answer calls, send calls directly to voice mail, or redirect inbound calls to any of your devices, including your tablet or smartphone.  The UNIVERGE 3C Mobile Client provides a real time notification and you can take immediate action on the call.   
On a connected call, you can: 
- Move the call without interruption from one assigned VoIP device to another 
- Hold/un-hold calls on any connected device 
- Transfer the call to another person
- Record calls (if enabled by your system administrator)
- Place a call in a three party conference call
In addition to allowing VoIP call controls , the UNIVERGE 3C Mobile Client offers additional Unified Communications features:  
- Contact Search for other users within their personal contacts, corporate directory, and other connected systems 
- Real-time presence for you and for other users
- Information about the contacts such as full name, title, department, office location, etc.
- Call and IM history

The UNIVERGE 3C Mobile Client enhances business communications, and takes efficiency and productivity to the next level.  With the UNIVERGE 3C Mobile Client and UNIVERGE 3C system, you can control your multi-media communications from anywhere, at any time and on any device.

UNIVERGE 3C Mobile Client Requirements:
The UNIVERGE 3C Mobile Client application requires the UNIVERGE 3C Unified Communications Manager version 9.3 for full functionality.  However, the UNIVERGE 3C Mobile Client is compatible with all versions later than UNIVERGE 3C Unified Communications Manager 9.2.1+ with limited functionality.  Please contact your local NEC representative for more details.
The UNIVERGE 3C Mobile Client is compatible with all mobile devices (iPhone 5S+, iPad 2+, iPad Air, iPad mini, iPad Mini with RetinaDisplay) with iOS 10.0 and higher."

## Key features

- VoIP PBX and Soft Phone services
- Real-time multimedia communication management
- Instant messaging and presence status
- Conferencing capabilities
- Call control and redirection
- Contact search and directory integration
- Call and IM history

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/univerge-3c-mobile-client/id462689497/reviews.md

### 2/5 — Keeps crashing

*2019-12-14, version 9.300.8*

Great when it works but frequently needs to be reinstalled as it opens and closes before it can be used

### 5/5 — Good recent changes

*2019-11-07*

Love the refresh to the UI. The call minimization feature is useful. Access to the device contacts is also handy. Thank for fixing the auto video enabling during calls.

### 1/5 — Now broken

*2019-04-20*

The latest update is not stable.  It connects then drops calls after about 4 or 5 minutes. How do I get the previous version?  Still no update.  Do they even care about the users?

**Developer response:** Hello, we apologize for the inconvenience. We have recently released a new version of the app. Can you please try it? If you still experience issues, please contact your dealer and we will work with them to rectify your issue.

### 1/5 — Broken

*2019-04-18*

This app has now been broken for a couple of weeks. When will NEC fix it? Very disappointing for an enterprise class system.

**Developer response:** Hello, we apologize for the inconvenience. We have recently released a new version of the app. Can you please try it? If you still experience issues, please contact your dealer and we will work with them to rectify your issue.

### 1/5 — Update ruined app

*2019-04-03*

Since the most recent update at the end of 3/2019 the App doesn’t stay connected any longer for more than 5 minutes making it useless.

**Developer response:** Hello, we apologize for the inconvenience. We have recently released a new version of the app. Can you please try it? If you still experience issues, please contact your dealer and we will work with them to rectify your issue.

### 5/5 — Very useful

*2019-01-18*

Recent improvements have been solid. Keep up the good work!

### 5/5 — UC Mobile Client

*2013-01-21, version 8.1.1.119*

An excellent tool that really does enhance the way you communicate. A real must for users on the Univerge 3C platform.

### 5/5 — Great business tool!

*2012-12-05*

My ability to see my conference bridges, who is on the call, and connecting with it in one click makes this so powerful!  The way it syncs up with my UC Client on my desktop makes it even more powerful - I no long have to manage separate lists and separate logins… it's always in sync!

### 5/5 — A Lifesaver!

*2011-10-19*

Mobile app is easy to use and easier to install.  Love the way it syncs with my contact list on desk phone.  It's like having my office phone on the road.  Integration with conference bridge is fantastic to join meetings when running late or on the go.

## Frequently asked questions about UNIVERGE 3C Mobile Client

### What is UNIVERGE 3C Mobile Client?

UNIVERGE 3C Mobile Client is a Unified Communications application that works with your workplace's UNIVERGE 3C system. It provides VoIP, instant messaging, presence, and conferencing services for enterprises.

### What are the requirements for UNIVERGE 3C Mobile Client?

For full functionality, the UNIVERGE 3C Mobile Client requires UNIVERGE 3C Unified Communications Manager version 9.3. It is compatible with versions later than 9.2.1+ with limited functionality.

### What devices is UNIVERGE 3C Mobile Client compatible with?

The app is compatible with iPhone 5S+, iPad 2+, iPad Air, iPad mini, and iPad Mini with RetinaDisplay running iOS 10.0 and higher. It also supports iPod devices.

### Can I make calls using UNIVERGE 3C Mobile Client?

Yes, you can place outbound calls from any assigned VoIP device and manage inbound calls. This includes screening, answering, sending to voicemail, or redirecting calls to your smartphone or tablet.

### Does UNIVERGE 3C Mobile Client offer call management features?

Yes, while on a connected call, you can move it between devices, hold/un-hold, transfer, record (if enabled), and place calls into a three-party conference.

### What unified communications features does UNIVERGE 3C Mobile Client provide?

Beyond VoIP, it offers contact search, real-time presence for users, contact information details, and call/IM history.

### Is UNIVERGE 3C Mobile Client free to use?

Yes, the application is available for free. It requires a compatible UNIVERGE 3C Unified Communications system to function.

### How often is UNIVERGE 3C Mobile Client updated?

The latest version is 9.300.18, and the app was last updated on June 24, 2020. Specific update frequency is not detailed, but it is actively maintained.

## Version history (last 5 releases)

### 9.300.18 — 2020-06-24

- Misc. Bug fixes
+ Fixed an issue that sometimes prevents an incoming call being offered to the Soft Media Phone

### 9.300.16 — 2020-05-15

- Misc. Bug fixes
+ Fixed an issue preventing access of Voicemail from the Call History tab
+ Addressed a bug resulting in call initiation failure when the GSM number was the preferred address.
+ Improved missed call notification indications for calls offered to multiple user devices.
+ Resolved an issue where moving calls between user devices failed in some scenarios.
+ Improved handling of codec changes in hold / unhold scenarios.

### 9.300.11 — 2019-12-18

- Misc. Bug fixes
 + Addressed the issue of missing Caller IDs in call history section of the Mobile Client
 + Fixed issues around dialing PSTN numbers using the user’s PSTN Mobility number
 + Resolved the issue of incorrectly dialing contacts added Active Directory Domain Services (ADDS)
 + Fixed the missing DND indication on the Mobile Client
 + Addressed the issue of audible white noise from the Mobile Client
 + Improved the stability for dialing outbound calls using user preferred devices

### 9.300.8 — 2019-10-28

- Misc. Bug fixes
 + Improved Registration refresh logic of the Soft Medial Phone 
 + Fixed usability issues of the Mobile Client running on an iPad
 + Addressed the issues related to contact creation and navigation between contacts
 + Fixed the typos when the Mobile Client language is set to Dutch
 + Fixed the button alignment and button rendering issues
 + Improved Contact list usability to remember that last selected list
 + Addressed IM conversation overlap with keyboard issue
 + Usability improvements when a user changes the session name

### 9.130.6 — 2019-03-28

- Group Chat usability enhancements
- Searches across all contact lists of the user
- Arabic language support
- Misc. Bug fixes
+ Improved Soft Media Phone registrations
+ Fixed issue seen during making calls from the call history

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All apps by NEC Corporation: https://appshunter.io/developer/423274625

## Related topics

[3cx communications system](https://appshunter.io/ios/topics/3cx-communications-system)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*