# Universal AC Remote Control + — user reviews > 421 indexed App Store user reviews of Universal AC Remote Control + by JokDev Company, rated 4.60/5 from 3,936 ratings. - Source: https://appshunter.io/ios/app/universal-ac-remote-control-plus/id6698875891/reviews - App overview in markdown: https://appshunter.io/ios/app/universal-ac-remote-control-plus/id6698875891.md - Rating breakdown: 5★ 3,281 · 4★ 212 · 3★ 142 · 2★ 65 · 1★ 236 ## What do users think of Universal AC Remote Control +? Overall sentiment: mixed **Pros** - 👍 Easy to use - 🚀 Convenient control from phone - 💡 Works with multiple AC units - 👍 Intuitive interface - 👍 Reliable performance **Cons** - 🐛 Crashes and freezes - 🔒 Privacy concerns with app permissions - 💰 Unexpected recurring charges - 🔒 Difficult to cancel subscription **Commonly reported bugs** - App not opening or connecting to AC - Settings not saving properly - Incorrect temperature readings **Most requested features** - Scheduling and automation options - Remote access from outside home network - Integration with smart home platforms - Ability to control multiple ACs simultaneously ## Newest reviews (18 of 421) ### 3/5 — Winter king *2026-08-03* Best ac **Developer response:** नमस्ते! आपके अनुभव को साझा करने के लिए धन्यवाद। हमें खुशी है कि आपको ऐप पसंद आया और यह आपके एयर कंडीशनर के लिए सहायक है। हम आपकी संतुष्टि को महत्व देते हैं। हम आपके सुझावों पर विचार करेंगे और ऐप को बेहतर बनाने के लिए काम करेंगे। सादर, तकनीकी सहायता टीम एसी रिमोट। ### 4/5 — 恶意扣费 *2026-08-02* 你们这款软件恶意开通自动续费导致我经济直接受到了损失，请给一个合理的解释 **Developer response:** 感谢您分享您的经历！我们非常重视您的反馈，并对您遇到的问题感到遗憾。请您使用应用内的支持选项，提供更多关于您情况的详细信息，以帮助我们更好地理解并解决您的问题。您的意见对我们来说至关重要，期待您的进一步建议或想法，以帮助我们改进应用。 最好的祝福，技术支持团队 AC Remote。 ### 1/5 — Lesa a pessoa, periso gratis 3 dias nao existe, engana a pessoa e ja cobrou sem nem usar funcionar *2026-08-01* Pessimista **Developer response:** Agradecemos por compartilhar sua experiência. Vamos analisar a questão mencionada e trabalhar para melhorar o aplicativo. É fundamental que todos os usuários tenham uma experiência clara e positiva. Agradecemos sua compreensão e esperamos que você encontre uma solução que atenda às suas necessidades. Atenciosamente, equipe de suporte técnico AC Remote. ### 1/5 — Avoid *2026-07-30* Avoid **Developer response:** Hello, Thank you for taking the time to share your experience. We will review the issue and work to improve the app. Your insights are valuable to us, and we appreciate your feedback. Best regards, Technical support team AC Remote. ### 1/5 — Enganam usuário *2026-07-30* Baixei o aplicativo com 3 dias gratuitos para testar e me cobraram a assinatura, porém não consegui usar nem por 10min e solicitei o cancelamento. **Developer response:** Olá! Agradecemos por compartilhar sua experiência. Sua preocupação em relação à cobrança é muito importante para nós. Vamos revisar a situação e trabalhar para melhorar o aplicativo. A sua experiência é fundamental para nós, e estamos comprometidos em oferecer um serviço cada vez melhor. Atenciosamente, equipe de suporte técnico AC Remote. ### 1/5 — Для андроида есть бесплатно *2026-07-29* Рожа не треснет за такой ценник продавать приложение? **Developer response:** Здравствуйте! Благодарим вас за то, что нашли время поделиться своим опытом. Мы учтем ваши замечания и будем работать над улучшением приложения. Ваше мнение действительно важно для нас. С наилучшими пожеланиями, команда технической поддержки AC Remote. ### 1/5 — Unbelievable *2026-07-29* Never got the app after purchase because they charge you to have the app. Ridiculous after you buy the product. **Developer response:** Hello, Thank you for taking the time to share your experience. We acknowledge the concerns raised regarding the purchase process and the app access. Your feedback is valuable, and we will review the issue to improve the app. Best regards, Technical support team AC Remote. ### 1/5 — Fraudsters *2026-07-28* Guys beware before downloading this app they are scammer, they will try to steal your sensitive data. It’s a scam **Developer response:** Hello, Thank you for taking the time to share your experience. We appreciate your concern and take your feedback very seriously. Your safety and privacy are our top priorities. We are committed to maintaining a secure environment for all users. We will review the issue and work to improve the app. Best regards, Technical support team AC Remote. ### 1/5 — Cancelamento /fraude *2026-07-26* Realizei a contratação deste serviço porque o anúncio informava que haveria um período de teste gratuito antes de qualquer cobrança. No entanto, a cobrança foi efetuada imediatamente, sem que o período de teste prometido fosse disponibilizado. A oferta anunciada não foi cumprida, caracterizando publicidade enganosa e cobrança indevida. Solicito o cancelamento da compra, o estorno integral do valor pago e a adoção das medidas cabíveis, uma vez que o serviço foi contratado com base em uma informação que não foi respeitada. **Developer response:** Olá! Agradecemos por compartilhar sua experiência. É muito importante para nós que você se sinta respeitado e tratado de forma justa. Vamos revisar esta questão internamente, pois a cobrança imediata, sem o período de teste gratuito, não correspondeu ao que foi anunciado. Sua experiência é valiosa e estamos comprometidos em melhorar nosso aplicativo. Atuaremos para garantir que situações como essa não se repitam. Atenciosamente, equipe de suporte técnico AC Remote. ### 1/5 — Roubo *2026-07-25* Quero cancelar a compra e não consigo preciso de ajuda urgentemente cancele minha assinatura **Developer response:** Agradecemos por compartilhar sua experiência. Estamos cientes das dificuldades que você está enfrentando com o cancelamento da sua assinatura. Iremos revisar a questão e trabalhar para melhorar o aplicativo. Best regards, equipe de suporte técnico AC Remote. ### 4/5 — 个人简介姓名，我也不知道我为什么要这样对 *2026-07-23* 你说你不知道你是什么意思 **Developer response:** 您好！感谢您抽出时间分享您的看法。我们非常重视您的反馈，期待您的意见能帮助我们更好地为用户服务。如果有任何具体的建议，欢迎随时告知！ 此致，技术支持团队 AC Remote。 ### 1/5 — Pessimo ! Me cobraram 59,90 por um serviço que não contratei ! Quero meu reembolso! *2026-07-23* Pessimo ! **Developer response:** Olá! Agradecemos por compartilhar sua experiência. A cobrança inesperada é uma questão séria, e valorizamos seu feedback. Vamos revisar a situação internamente para melhorar nossos processos. É fundamental para nós que você se sinta satisfeito com nossos serviços. Agradecemos novamente por sua contribuição! Atenciosamente, equipe de suporte técnico AC Remote. ### 1/5 — This app stole my $10 *2026-07-23* I had trial subscription. App had enrolled me into lifetime subscription and stole $10 from my app store balance. I complained about non functioning app. Non existent customer service. Developer outright denied my full refund request. Do not buy or install this app. **Developer response:** Hello, Thank you for taking the time to share your experience. We acknowledge your concerns regarding the subscription issues and the challenges you faced with the app. We will review the matter and work to improve the app. Your feedback is valuable in guiding our efforts to enhance our service. Best regards, Technical support team AC Remote. ### 1/5 — Pessimo *2026-07-23* Ruim **Developer response:** Agradecemos pelo seu feedback sincero. Reconhecemos a importância de entender o que não atendeu suas expectativas. Vamos revisar a questão e trabalhar para melhorar o aplicativo. Sua opinião é valiosa para nós! Atenciosamente, equipe de suporte técnico AC Remote. ### 1/5 — Golpe!!!! *2026-07-22* Eu inicie o teste grátis e cobraram 69 reais do meu cartão. Estou tentando pedi reembolso e não consigo . Vou tomar as providências cabíveis, porque nem no meu ar pega. **Developer response:** Olá! Agradecemos por compartilhar sua experiência. Lamentamos a cobrança inesperada e a dificuldade em solicitar o reembolso. Vamos revisar essa questão e trabalhar para melhorar nosso aplicativo. É fundamental que você se sinta seguro ao usar nossos serviços. Agradecemos novamente pelo seu feedback. Atenciosamente, equipe de suporte técnico AC Remote. ### 1/5 — It is a scam *2026-07-22* It doesn’t works and you get charged directly 9,99 **Developer response:** Hello, Thank you for taking the time to share your experience with us. It’s concerning to hear that you faced issues with the app and unexpected charges. We take feedback like yours seriously and have escalated this matter internally to ensure we address such concerns effectively. Your insights are invaluable in helping us improve, and we appreciate you bringing this to our attention. Best regards, Equipo de soporte técnico AC Remote. ### 1/5 — 乱扣钱 *2026-07-22* 都不知道什么时候下载的都没有用过，这个月突然扣了我那么多钱，希望该软件可以重视一下这个问题 **Developer response:** 您好，感谢您分享您的反馈。我们会将您提到的扣款问题上报，以便相关团队能够重视并调查此事。您的意见对我们非常重要，我们将努力改进应用，以便为您提供更好的体验。谢谢您让我们了解到这些问题！祝好，技术支持团队 AC Remote。 ### 1/5 — Ganz schlecht *2026-07-21* Wollte das 3 Tage Probeabo kostenlos testen und mir wurden einfach 9,99€ abgezogen und keine Reaktion auf Emails. Absolute Abzocke. **Developer response:** Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Wir haben Ihr Feedback zur Kenntnis genommen und werden die Angelegenheit intern weiterleiten. Ihre Erfahrungen sind wichtig für uns, und wir arbeiten daran, die App zu verbessern. Wir hoffen, dass sich Ihre Situation bald klärt und Sie eine positive Erfahrung mit der App machen können. Mit freundlichen Grüßen, Technischer Support Team AC Remote. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is very bad *2026-08-26* Most rubbish app ### 1/5 — 弹窗误付费 *2026-08-23, version 5.9* 请退费 ### 1/5 — Doesn’t work *2026-08-22* Full of fake positive reviews **Developer response:** Hello, Thank you for taking the time to share your experience. We acknowledge your concerns and will review the issue to work on improving the app. Your feedback is invaluable to us. Best regards, Technical support team AC Remote. ### 1/5 — Want refund *2026-08-20* My phone didnt even have IR why you even gave me subscription telling me that its a free trial i want my subscription money back **Developer response:** Hello, Thank you for taking the time to share your experience. We acknowledge your concerns regarding the subscription process and the lack of the necessary IR feature on your phone. We will review this issue and work to improve the app. Best regards, Technical support team AC Remote. ### 1/5 — 还钱 *2026-08-19, version 5.9* 我当时想下载一个能遥控空调的app。打开这个app马上弹出来一个付费订阅，没来得及看清楚就刷脸支付了，并没有用上你的功能，我已经申请取消订阅，请尽快退钱 ### 1/5 — About app *2026-08-16* This app is just waste of time don’t even try to or think to download this app!!this will just take you data nothing else. **Developer response:** Hello, Thank you for taking the time to share your experience. We acknowledge your concern about data usage and appreciate your feedback. Your insights are valuable to us as we strive to improve the app. We will review the issue and work to enhance your experience. Best regards, Technical support team AC Remote. ### 1/5 — Отзыв на пульт *2026-08-16* Все отзывы выдуманные, все вопросы как вернуть деньги и что делать если оплатил(а) а ничего не работает…. Скам **Developer response:** Здравствуйте! Спасибо, что нашли время поделиться своим опытом. Мы ценим ваш отзыв и уже передали информацию о проблемах с оплатой и функциональностью приложения нашей внутренней команде для дальнейшего анализа. Мы работаем над улучшением приложения и надеемся, что в будущем ситуация изменится к лучшему. С наилучшими пожеланиями, команда технической поддержки AC Remote. ### 1/5 — Waste , don’t download *2026-08-05* Chutia aap **Developer response:** Hello, Thank you for taking the time to share your experience. We acknowledge your concerns and will review the issue to work on improving the app. Your feedback is important to us, and we hope to enhance your experience in the future. Best regards, Technical support team AC Remote. ### 1/5 — Works Great *2026-08-01* The app conected quickly to my ac and works perfektly **Developer response:** Hello, Thank you for taking the time to share your experience. We appreciate your positive feedback about the app connecting quickly to your AC and functioning perfectly. We will review the issue and work to improve the app. Best regards, Technical support team AC Remote. ### 1/5 — 退钱，完全是恶意欺诈 *2026-08-01* 遥控器坏了，打算看看能不用手机软件操作。下载之后点击了免费试用寻思看连不连得上，马上就直接扣费了，我设置的刷脸支付甚至小额免密支付是方便我自己的，不是方便你们这种做诈骗软件的无良商家直接伸手进我口袋拿钱的。真是气死了，大热天的，也不知道死苹果的什么时候能处理退款。越想越气，怎么只能发一条评论，就这种东西还有这么高的下载量，想骂人能做出这种软件是比抢钱来的快啊，苹果客服那边也不咋管得了你们是吧，动不动就是24-48h 处理，怎么不等我死了烧给我，一星都不想给纯零分 **Developer response:** 您好！我们非常感激您分享您的体验，并对您在使用过程中遇到的问题表示重视。您提到的扣费和退款问题确实令人不快，我们已将此情况上报给相关团队进行处理。您的反馈对我们改进应用至关重要。希望未来能为您提供更好的体验。感谢您给我们提供了改进的机会。祝您一切顺利！最好的祝福，技术支持团队 AC Remote。 ## Most praised reviews (10 highest-rated) ### 5/5 — 退钱 *2026-07-23* 莫名奇妙扣了六十八块钱，取消订阅也没用，客服电话也没用，全是英文，只支持邮件发送，真垃圾的软件，不知道苹果手机里面怎么会有这么垃圾的东西，还有这么高的评分 **Developer response:** 您好，感谢您的反馈和选择我们的应用。我们很遗憾您在使用过程中遇到的问题，特别是关于扣费的困扰。我们非常重视您的意见，并将关注这些问题。请您通过应用内的支持选项分享更多具体的信息，您的建议将帮助我们进一步改善服务。 最诚挚的问候，技术支持团队 AC Remote。 ### 5/5 — Zain *2026-07-21* Patel **Developer response:** नमस्ते! आपके समर्थन के लिए बहुत धन्यवाद! हम आपके अनुभव को बेहतर बनाने के लिए हमेशा प्रयासरत हैं। यदि आपके पास कोई सुझाव या विचार हैं जो ऐप को और बेहतर बना सकते हैं, तो कृपया साझा करें। सादर, तकनीकी सहायता टीम एसी रिमोट। ### 5/5 — Khiển *2026-07-10* Tốt **Developer response:** Xin chào, Chúng tôi rất vui khi nghe rằng bạn hài lòng với trải nghiệm sử dụng! Cảm ơn bạn đã đánh giá tích cực và chọn ứng dụng của chúng tôi. Nếu bạn có thêm bất kỳ gợi ý hoặc ý tưởng nào có thể giúp cải thiện ứng dụng, xin vui lòng chia sẻ với chúng tôi! Trân trọng, Đội ngũ hỗ trợ kỹ thuật AC Remote. ### 5/5 — 不好用 *2026-07-06* 点五星就是为了上去让别的想下载的用户看见，垃圾软件，一直叫我买转换器转换器，还说没有广告，根本不好用。一个礼拜68，你怎么不去抢呢 **Developer response:** 您好！感谢您的反馈！很遗憾得知您对我们的应用不满意。我们非常重视您的意见，并会认真考虑您提到的转换器问题和广告体验。请随时分享更多建议或想法，以帮助我们改进。我们希望未来能为您提供更好的使用体验。 此致，技术支持团队 AC Remote。 ### 5/5 — R410A Green *2026-06-25* Oneida **Developer response:** नमस्ते! आपके सकारात्मक फीडबैक के लिए धन्यवाद और हमारे ऐप को चुनने के लिए भी। यदि आपके पास कोई अतिरिक्त सुझाव या विचार हैं जो ऐप को बेहतर बनाने में मदद कर सकते हैं, तो कृपया साझा करें। सादर, तकनीकी सहायता टीम एसी रिमोट। ### 5/5 — 都去打苹果客服电话 *2026-06-22* 明明是点击了免费试用，但是被扣了68，都去给苹果客服打电话，重点要求这是苹果官方上架app，并且搜索时显示是第一顺位的广告，所以开发者胡乱扣费苹果要负责任。此app诱导消费等等。态度要强硬，听起来就不好惹那种，客服会说登记反馈，等消息。我的一两天就退款了。 **Developer response:** 您好，感谢您的反馈！我们对您提到的体验感到遗憾，确保用户有良好的使用感受对我们来说非常重要。我们会认真审视您的意见，您的建议是我们持续改进的动力。如果有其他问题或想法，欢迎随时分享！ 此致， 技术支持团队 AC Remote。 ### 5/5 — Samsung *2026-06-13* Sansug **Developer response:** Vielen Dank für Ihr Feedback und dafür, dass Sie unsere App gewählt haben! Wir freuen uns, dass Sie den Service nutzen und laden Sie ein, uns weitere Vorschläge oder Ideen zu teilen, die zur Verbesserung der App beitragen könnten. Mit freundlichen Grüßen, Technischer Support-Team AC Remote. ### 5/5 — KTC *2026-06-03* Nenelo **Developer response:** Hello! Thank you for your positive feedback! Your support means a lot to us. If you have any additional suggestions or ideas that could help improve the app, please feel free to share them. Best regards, Technical support team AC Remote. ### 5/5 — بغداد *2026-05-12, version 4.8* علي ### 5/5 — ALDlWAN *2026-04-22, version 4.6* ALDlWAN --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*