# Universal Beijing Resort — user reviews > 75 indexed App Store user reviews of Universal Beijing Resort by 北京环球度假区, rated 2.90/5 from 55 ratings. - Source: https://appshunter.io/ios/app/universal-beijing-resort/id1535766300/reviews - App overview in markdown: https://appshunter.io/ios/app/universal-beijing-resort/id1535766300.md - Rating breakdown: 5★ 23 · 4★ 2 · 3★ 2 · 2★ 2 · 1★ 26 ## Newest reviews (16 of 75) ### 2/5 — No international credit card payment option *2025-06-03, version 4.5.8* It’s very inconvenient!!! They only have Alipay and WeChat payment, they don’t have international credit card payment. Is it illegal to use credit cards in China? ### 2/5 — APP产品和内部服务一样烂 *2025-02-10* APP产品和内部服务一样烂 ### 1/5 — App not working *2024-07-28, version 3.8.1* Pls fix the app.cant buy the tickets on the app ### 1/5 — What a point of having a mobile app when you can do nothing about!!?? *2024-07-15, version 3.8.1* Try to register an account for two weeks but still after two updated still cannot verified my mobile number!! ### 2/5 — Payment options?? *2024-07-13, version 3.8.1* Fantastic time at the resort but very hard to book! Don’t accept international credit cards in the app. Also couldn’t use credit cards at the vending machines onsite, not accessible for international guests. ### 1/5 — App constant downtime *2024-06-20, version 3.7.1* App constantly not working and for extended period of time. Disappointing ### 1/5 — Can’t use *2024-06-03, version 3.7.0* The app closes when you open it. Pretty useless app ### 1/5 — DO NOT UPDATE TO 3.7.0! *2024-06-03* It crashes since updated! Like every single time I tried to open the app! The latest update simply rendered this app unusable! PLZ FIX ASAP! I’m on 17.5.1 on an iPhone 15 Pro btw ### 1/5 — 超级难用 *2024-05-14, version 3.6.2* 各种bug一堆的app ### 1/5 — Can’t get tickets from US! *2024-03-06* So frustrating! Can’t get tickets as a Us citizen. Why???? ### 1/5 — Cannot register *2023-12-19* Never received any verification code. ### 1/5 — Useless *2023-12-03, version 3.2.0* Can’t even receive the verification code. ### 1/5 — 工作人员没礼貌 *2023-11-03* 小黄人扔弹力球项目女工作人员态度恶劣，之前排队秩序很好，排队-交钱-玩项目，现在排队-玩项目-再交钱，这是一个什么顺序如此混乱，工作人员跟本看不到客户排队的位置，以致排了很久交钱时认定顾客没有排队上来劈头盖脸一顿去让人重排，游客解释一直按顺序排很久是工作人员没有尽职观察后，质疑排队的顺序安排不合理，工作人员不但没有一句道歉立即大声说，有问题找领导投诉去，之后仍旧喋喋不休的教训游客，好吧，那就按你的要求投诉吧。旁边小黄人水枪项目的工作人员跟游客讲解项目说到一半看到旁边有外国游客来提问立即转身去为外国游客服务了，连小朋友都说出，这就是差别对待！如此工作人员基本的礼貌都没有！！从季卡买到年卡，不少工作人员的态度越来越敷衍，很没礼貌，不会再买年卡了。 ### 3/5 — Cannot create account *2023-11-01, version 3.2.0* I tried many times, and did not receive Verification Code. ### 1/5 — very bad app *2023-10-20, version 3.2.0* stupid app, can't register. better go to Shanghai Disneyland. ### 2/5 — Too bad *2023-10-19, version 3.1.0* I have my park ticket already, then when i check again this app, my account automatically log out, when i try to log in, it become new account. What to do? ## Most critical reviews (10 lowest-rated) ### 1/5 — 特别差！！！ *2026-08-25* 人太多了 体验感极差 热门项目一排就3个小时甚至更多 卖这么多票就什么用 得让顾客满意才行啊 甚至优速通都得排好久而且票都卖光了 吃相太差 为了卖票不控制人流量 体验感极差！！！ ### 1/5 — 服务差 *2026-07-02* 原本以为环球影城是一个员工很热情的地方结果到头来特别差，孩子今天过生日，连句生日祝福都没有 ### 1/5 — Horrible experience *2026-05-12* Cannot get a confirmation number ### 1/5 — Tickets *2025-10-10, version 4.9.0* How to add tickets in my profile, the tickets buy my friend, how to do it???? ### 1/5 — App crashed numerous times *2025-09-28, version 4.9.0* App kept crashing whenever I tried to use it ### 1/5 — Blocks US iPhone - Skip the Park Entirely *2025-05-19* App stinks to high heaven. It blocks some US phones. It only worked for me on hotel wifi in China. Even VPNs struck out. UBJ wifi won’t autofill text verification- you switch to SMS app to get code and can’t switch back to the crazy wifi verification screen. there is no user name and pw verification - no viable way to authenticate. As somebody who spends 90 days a year in theme parks - this app makes it the worst theme park experience ever. 80% is exact copies of other parks. Just go elsewhere until they open things up for international guests. ### 1/5 — Not working *2025-01-02, version 4.2.2* Not working with french number ### 1/5 — Problem with french number *2024-10-28, version 4.1.2* Impossible to register because the sms never arrived on a french number so impossible to buy a ticket ### 1/5 — 難用 *2024-09-26, version 4.1.2* bug ### 1/5 — Cannot register *2024-08-27, version 4.0.1* Please help me register. Thank you ## Most praised reviews (10 highest-rated) ### 5/5 — Полезное приложение *2025-11-15* Если идете в парк Universal, обязательно скачайте это приложение. Поможет выстроить маршрут и меньше стоять в очередях. ### 5/5 — Great app! *2025-09-09, version 4.8.3* Provides good help. ### 5/5 — 저 쿠폰주세요 *2025-07-17* 개꿀따리네요 ### 5/5 — Супер *2024-10-20* Если вы в Китае, и собираетесь сходить в Юниверсал, обязательно скачаете, поможет! ### 5/5 — 感谢园区霸天虎过山车领班白佳申先生，冒着酷暑帮我联系儿子到指定位置，好评 *2023-08-07* 好评 ### 5/5 — 棒！ *2023-07-13, version 2.5.3* 老北京最地道的环球影城度假村。地球人都知道！ ### 5/5 — 哈哈哈笑死我了 *2023-06-30* 这是个软件不是对园区的评价 一堆人没买优速通排队排久了就开始发泄怒火喽 一点进差评基本全是对园区的差评 该 ### 5/5 — 很不错 *2023-05-20* 在上面的地图做的非常精致 还可以导航 在上面买优速通也很方便 ### 5/5 — 很好哇 *2023-01-13* 我觉得这个设计的很好，对于没有购票需求还可以得知排队时间的人来说，很好👍。 ### 5/5 — 很好 *2022-08-28* 很好用，可以看餐厅，表演时间，排队时间，开放时间和地图，也用表明身高要求和游玩要求，我每天都看 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*