# Universal Gift Card — user reviews

> 21 indexed App Store user reviews of Universal Gift Card by Corporate Prepaid Cards Pty Ltd, rated 1.48/5 from 64 ratings.

- Source: https://appshunter.io/ios/app/universal-gift-card/id1558612959/reviews
- App overview in markdown: https://appshunter.io/ios/app/universal-gift-card/id1558612959.md

## Newest reviews (8 of 21)

### 1/5 — Cannot activate my card

*2024-06-30*

Cannot activate my card and cannot contact help desk by phone during after hours ….

### 1/5 — Frustrating!

*2024-06-14*

This is the most glitchy and non-user friendly app I have ever had the displeasure of having to load to activate gift cards! Don’t waste your time with this app!

### 1/5 — It’s a scam

*2024-01-26*

There’s a 15% chance it will work. They keep the other 85% of peoples’ money.

### 1/5 — Cannot log in

*2023-12-29*

Gifted a card and now I cannot add it to my Apple wallet because it doesn’t recognise my mobile number despite just having used it to make account and there is no other way of retrieving account

### 1/5 — Cannot Activate

*2023-08-09*

Cannot active card ! Very frustrating

### 1/5 — Excessive fees

*2023-02-15*

Got unfairly charged a $4.99fee for resending. They had to resend the card as the first time they sent it, I was on holidays using a different SIM. 
A lot of unnecessary info has to be provided and the apple wallet transfer does not work.

### 1/5 — Privacy violations ahoy

*2022-12-20*

Requires a massive amount of unnecessary personal information to use what the giver has already paid for. A data breach waiting to happen. I would not give these gift cards to anyone.

### 1/5 — Cannot activate

*2022-01-20*

I tried contacting via email, and have not received a response for nearly a month. And there is no one to answer the phone number listed. Poor service

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless App

*2026-03-10*

Unable to login or reset via the app. Clicking Forgot Password does nothing - it asks for your mobile number to send the verification code, then takes you to a different screen to enter the code and new password, but it doesn’t actually send you anything. So you’re stuck waiting for a code that will never come regardless of how many times you click resend code.

I have to login via the website, and still the card doesn’t appear and can’t add it to my Apple wallet. So I’m stuck with a gift card that I can only use online and enter details manually.

Can wait to get spend the credit and ditch this card. 

Such a pain to use.

### 1/5 — Difficult

*2025-12-13*

Useless

### 1/5 — Unresponsive app

*2025-10-13*

It appears that after downloading iOS 26.1 the app no longer works with my mobile devices.i.e.iPhone and iPad. Had to log on to the website with my wife’s MacBook to access my account. The card does work at woolies and some online stores but not all. Still wont load into apple wallet. Can’t wait to spend all the money and get rid of it

### 1/5 — So difficult

*2025-09-29*

This is the worst user experience I’ve had with an app. The mobile number you register for your account is accepted to sign in and and there is no other option.

### 1/5 — So bad

*2025-09-16*

Every time I have to change my password then it doesn’t link to the app and I lose a my money. 

Just lost ANOTHER $500

Don’t use

### 1/5 — Terrible app and customer service

*2025-09-09*

Can’t login. Can’t use the card. They take ages to answer and then take a fee to sort out you r problem. Why qantas are partnering with you is beyond me.

### 1/5 — Worst gift ever

*2025-07-18*

What is the point, can’t activate it, you get gifted something that obviously money was put into, but you can’t access it, scam, like who has the money now?? don’t bother

### 1/5 — Cannot log into app or use card

*2025-06-08*

This is such a difficult gift card to set up and so far I haven’t been able to it. Customer service does not answer and tells you to email them. This was a gift and I am so frustrated and disappointed with the card. Don’t buy this card!

### 1/5 — Doesn’t work and SCAM

*2025-05-11*

Doesn’t work my gift card and they dont have customer services

### 1/5 — Can’t log in

*2024-08-30*

User details don’t work. Can’t log in. No options for support on the app. How do products like this even hit the market?! lol.

## Most praised reviews (3 highest-rated)

### 5/5 — Great work

*2023-06-12*

I had no issues with this app and I think it’s a brilliant idea, how you can add it to your wallet and get topped up.

### 5/5 — Great app and super easy!

*2022-08-16*

First time receiving a digital gift card and can’t believe how easy it was to activate and add to my Apple Pay wallet! Love being able to see my transactions too.

### 4/5 — Worked for me

*2022-01-16*

A little tedious to set up (entering details etc) but was straight forward, with no issues. 

Although haven’t used it yet ….🤞

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
