# Universal Kids — user reviews > 52 indexed App Store user reviews of Universal Kids by NBCUniversal Media, LLC, rated 3.70/5 from 595 ratings. - Source: https://appshunter.io/ios/app/universal-kids/id787534839/reviews - App overview in markdown: https://appshunter.io/ios/app/universal-kids/id787534839.md - Rating breakdown: 5★ 333 · 4★ 59 · 3★ 48 · 2★ 29 · 1★ 126 ## What do users think of Universal Kids? Overall sentiment: negative **Pros** - 👍 Good app - 💡 Helpful app - 🚀 Awesome app - 👍 Love the app **Cons** - 🐛 Constant crashing - 🐛 Freezes device - 🐛 Difficult to maneuver - 🐛 Doesn't let me sign in - 🐛 Unable to load shows - 🐛 Doesn't save viewing progress - 🐛 Kicks user out - 🐛 Requires login every time - 🐛 Doesn't work 80% of the time **Commonly reported bugs** - Login issues - Content access issues - Playback issues - Compatibility issues **Most requested features** - Add more episodes - Add Berenstain Bears - Add Goodnight Show - Add more shows from Sprout - Add Find Me in Paris - Add closed captions ## Newest reviews (15 of 52) ### 4/5 — Militarymama424 *2022-12-29, version 7.4* Caillou WAS getting better in the later seasons. ### 4/5 — My history with sprout and universal kids *2021-09-26, version 7.4* I was born in 2010 and since I was very young I never knew sprout was even a thing until I first watched it! It was pretty much love at first sight and I was binging away first chance I got. I loved the shows and the programming blocks. I even liked the time when it started to go downhill because new shows that I found good were in the mix such as Nina’s World and Dot, though the best one in my opinion was Clangers. I liked their silly slide whistle voices and around when I was starting 1st grade I didn’t even realize it changed to universal kids. I still like it to this day. Some shows that I know very well are Super Why, Caillou, Barney, Thomas and Friends, Sesame Street, Pingu, Mighty Mike, Nina’s World, and Ruff Ruff Tweet and Dave. I also know others such as The Chica Show, The Hoobs, The Programming Blocks, The Wiggles and more, But not as well. I hoped you liked this show too and 5th Grader out! ### 4/5 — Good but add more episodes *2021-04-23, version 7.0* I don’t get the reason why there are only few episodes in each show.🤔🤔 I would like if you add more episodes to each show🤗 ### 4/5 — Find me in Paris please *2020-07-24, version 7.0* I saw a commercial on TV for this app and the commercial lead me to believe that a show called find me in Paris was on this app and so I downloaded it and I discovered that the specific show is not on there in my opinion you either need to change the commercial or add find me in Paris I would rather you add the show find me in Paris on the app because I really would like to watch it! 😄but you do have a few shows in here that look entertaining but would you please add find me in paris😁 ### 4/5 — No Closed Captions *2020-05-16, version 7.0* The Universal Kids app doesn’t have closed captions because I am deaf and need captions to help me understand what the people on the Universal Kids app is saying. ### 4/5 — I miss sprout *2020-05-03, version 7.0* Sprout was my favorite show when I was a kid 🤦🏾‍♂️ i am a kid lol but at least pbs kids hasn’t changed ### 2/5 — Constant crashing *2020-04-26, version 7.0* Please fix, crashes even after I reinstall it on our iPads. An error message comes up when we try to access some of the shows. Thank you in advance for addressing this issue. ### 3/5 — Something... *2020-04-21, version 7.0* Well I can watch my favorite show because I have to sign in so the app can be useless please fix this. ### 2/5 — Please fix this app *2020-03-28, version 7.0* We love universal kids but it won’t stay connected to our cable provider. We are constantly deleting and reloading the app to get it to work for our toddler. It’s the only app we have with this constant issue ### 3/5 — Kicked me out *2020-02-16, version 7.0* I would watch a show for one day the when I would go back to watch my show it said I had to log in again. I went to go check if I was logged out and I wasn’t so I went back to the home screen and pressed log out an nothing happened so to let my kids watch a show we had to delete the app and log in again. Overall I will say it’s a good app my children love it but it can only be used for one day ### 2/5 — No way *2019-10-11, version 6.18.2* This app will not let children watch shows unless they have they write cable that will disappoint people but all though it rates very good shows the app has amazing shows that kids love I mean they obviously don’t have Barney(probably do) so it is not as bad so I give it a three a one for having to have different cable so I gave it 2 just subtraction ### 3/5 — Math every time? *2019-08-13, version 6.18.2* Do i have to do math everytime a “big kid show” wants to be viewed?? There should be a allow big kid shows button in settings... ### 3/5 — Good, but I miss Sprout. *2019-07-31, version 6.18.2* Universal Kids is a great channel, but it used to be a channel called Sprout, and it’s a part of my childhood. I love the shows like Top Chef Jr, (don’t get me wrong, Nikki, I love you 😇) Anyway, I want Sprout to return. Universal kids is just, a little boring. Sorry but, it’s how I feel. ### 4/5 — You can’t make the screen bigger *2019-07-13, version 6.18.2* You have the show or movie you want and then you don’t get to make the screen bigger ### 4/5 — Won’t save you spot *2019-02-24, version 6.18.0* It won’t save you spot after being out of the app for 4 hours ## Most critical reviews (10 lowest-rated) ### 1/5 — It will not letj me sign in *2021-10-24, version 7.4* It will not let me sign in I have no idea why I don’t know or have any other ideas that would let me sign in I gave it a one star because I’m getting really frustrated because I have to login and then I am but it’s not letting me it keeps saying you entered the wrong password or email address but I did it I did it right I was born in 2012 and I am almost 10 so my mom is trying to help me we’re both getting really frustrated.👎 bad app ### 1/5 — Unable to load despite signing in *2021-07-13, version 7.3.1* My son loves Dinotrux so I was thrilled to learn we could watch it on the app. However, I’ve successfully signed in with my TV provider and I can’t actually get any shoes to load. All I’m seeing is an empty turquoise screen. My phone is running the most current iOS so there shouldn’t be any issues. Looks like I got my hopes up for nothing. If anything changes, I will update my review. ### 1/5 — 80% of the time does NOT work *2020-11-16, version 7.0* My kid loves shows on this app and this application fails every time. Its so frustrating as a parent. The shows dont play, says to log in when the account is logged in already. I have to uninstall and reinstall to even log out of the provider because the log out button doesn't even work. Fix YOUR APP!! I ### 1/5 — Useless - Please Help *2020-04-21, version 7.0* I logged in with my TV Provider but whenever I try to play a show for my kid I get a pop-up alert saying “This content requires a valid, unexpired auth token.” I can not find anywhere in the app that tells me what an auth token is or how to get it. ### 1/5 — PRESS DELETE *2019-06-25, version 6.18.2* I do not recommend I cannot watch anything but like 10 episodes and there is like 200 to choose from I just wanted to watch my favorite shows. Pls fix so I can watch everything then I will do 5 stars. For now I am deleting so do not download does not work. I wish there was 0 stars I want to watch ### 1/5 — Terrible. Couldn’t even watch one clip. *2019-05-03, version 6.18.2* I have been trying for like three hours to watch get out of my room. I downloaded this app, signed in and wanted to watch. It freaking kept saying please log out and log back in. So I did this and over and over again and still it won’t work. I am really upset and can’t find that show anywhere else. I defiantly don’t recommend this app. 😫 ### 1/5 — Terrible *2019-04-17, version 6.18.2* This app is terrible you can only watch the videos if you have a tv and I don’t so I was not able to watch anything. You also can’t do anything if you don’t have WiFi you also cannot use it!!! I would not recommend this app. ### 1/5 — Dish Network *2019-02-01, version 6.18.0* why is Dish Network not part of the tv providers, you have basically every provider available but Dish Network and that is ridiculous you don’t even have a monthly stand-alone subscription that can be paid through itunes like Cbs does, you can even do no ads or limited ads, so get with the program ### 1/5 — Access *2018-11-18, version 6.16.0* It says I don’t have access to this channel as part of my cable subscription but I am watching this channel on tv right now. Very frustrating. ### 1/5 — Horrible App *2018-07-16, version 6.12.1* I would like to rate this 0 stars, but you have to do at least one. I just downloaded Universal Kids, and it won’t even open! I open the app and it says that it can’t find an internet connection. When it does this, I have 3 bars in the upper left corner of my screen! I would like to really be able to review this app, but I’m going to review what I’ve seen. Sorry, Universal Kids, I have to rate you 1 star. ## Most praised reviews (10 highest-rated) ### 5/5 — Universal kids *2023-10-12* Shows ### 5/5 — Live tv *2022-05-17, version 7.4* How to watch live tv using tv cable provider? ### 5/5 — Good app *2019-07-28, version 6.18.2* It was really help Full I couldn’t figure something out and I got it with the apps help the whole time. ### 5/5 — Omg *2019-06-02, version 6.18.2* I love this app I can watch this everyday all day ### 5/5 — My opinion *2019-05-18, version 6.18.2* It is good but it has to get reviewed by adults so if you want to watch something u can’t until your parents approve it has some of my favorite shows like GET OUT OF MY ROOM! 5/5 recommend for streaming kids favorite shows! ### 5/5 — Love this app *2019-04-19, version 6.18.2* This app is amazing I love all the tv show as and it’s kid friendly just wish their was more tv shows 😗 ### 5/5 — Love *2018-10-30, version 6.15.1* I love top chief Jr I really like it because these kids inspire me and I am a kid also ### 5/5 — Glitches *2018-07-16, version 6.12.0* I’ve been trying to get into your app and select my tv provider, but I have certain websites restricted and your is one of them. I’m clicking on the button to allow me to enter the password and it won’t allow me. Please make the FAQ in your website easier for when people like me find trouble with your app they can fix the problem. Make this change helpful to your app users. I appreciate the time you’re taking to read my review and make the changes needed to your app. Thank you ### 5/5 — They fixed the app!! *2017-10-18, version 6.2* My son loved this app before the change to Universal Kids, and initially there was a lack of shows, but they responded to the concern about lack of availability and made it so much better! Now there are lots of shows available for his age group, and each one has several shows to view! Thanks Universal Kids, it’s great! **Developer response:** This is NBCUniversal TV Everywhere Support. We heard you and have added back a variety of shows for kids ages 2-5. Please check out the Shows section and selecting "Ages 2-5". Thank you! ### 4/5 — Good but slow *2025-01-12* I like the shows especially get out of my room, but it makes my device freeze and it’s hard to maneuver in the channels category,ever since I downloaded the app my whole device has been slow. Please fix! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*