# Universal Remote - Smart TV . — user reviews > 124 indexed App Store user reviews of Universal Remote by Node Excellence, rated 4.60/5 from 12,992 ratings. - Source: https://appshunter.io/ios/app/universal-remote-smart-tv/id6446663709/reviews - App overview in markdown: https://appshunter.io/ios/app/universal-remote-smart-tv/id6446663709.md - Rating breakdown: 5★ 10,829 · 4★ 842 · 3★ 356 · 2★ 200 · 1★ 765 ## What do users think of Universal Remote? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Convenient remote control - 🚀 Seamless connection **Cons** - 🐛 Connection issues - 💰 Paid subscription required - 🔒 Difficult to cancel subscription - 🤔 Misleading about free features - 💰 Expensive for a remote app **Commonly reported bugs** - App doesn't work as advertised - Fails to connect to Roku devices - Continues to charge even after cancellation **Most requested features** - Support for more TV brands - Free version with basic functionality ## Newest reviews (14 of 124) ### 1/5 — Scam to steal your money *2024-09-26, version 2.0* Not recommended ### 1/5 — Don’t do it *2024-08-16, version 1.9* This definitely shady app. Don’t download or pay them. Having to report them. ### 1/5 — Unable to cancel *2024-08-07, version 1.9* The app works well but I am still being charged $12 a month even though I have requested for the last three month to cancel my subscription. Don’t get this unless you plan to pay and not be able to cancel. ### 4/5 — How I can bring my brother *2024-08-07, version 1.9* Brother with this remote on my phone it’s so easy to prank him ### 1/5 — By Hensley hall age 10 *2024-07-31, version 1.9* The reason I gave this a one star rating was because it did not work on my tv and it doesn’t connect to it. ### 1/5 — Jeremiah *2024-07-29, version 1.9* It won’t let me cancel my subscription ### 1/5 — Do not get this app *2024-07-24, version 1.9* I literally downloaded this app 2 minutes ago and i already hate it. It says it is universal but that is a lie. It only works for Roku. Even then whenever you press a button it takes you to an ad then it says buy full access. This is a pure waste of time. I will be deleting this app. Do not download ### 1/5 — Terrible.. just terrible *2024-07-08, version 1.8* No suggest Pay or no work Bad. 😠😠😠😠😠😠😠😠😠 😡😡😡😡😡😡😡😡😡 ### 1/5 — I can’t connect to my TV *2024-07-06, version 1.8* Vizio D39hn-DO ### 1/5 — Don’t trust free trial. *2024-07-04, version 1.8* Clicked on free trial yet was charged the full amount of 39.99 automatically. ### 1/5 — Waste of time *2024-06-19, version 1.8* waste of time, a 14 dollar item and you want a monthly charge. ### 1/5 — Garbage. Beware. You will be charged 6.99 *2024-06-01, version 1.8* Was charged $6.99 for a subscription for the premium remote for 1 week. Could not get a refund ### 1/5 — Bad *2024-05-28, version 1.8* This app is really trash and bad and stupid ### 1/5 — SCAM!! *2024-05-25, version 1.8* The rote works for a week and then doesn’t work at all and while it’s playing up and you don’t delete it it keeps taking out money so if anything these guys are scammers ## Most critical reviews (10 lowest-rated) ### 1/5 — Greed *2026-05-23, version 2.0.1* This app is only for money they charge you to even connect to a TV and it's a subscription system don't download this app if you don't want to get a free app that charges you to do the entire thing you downloaded the app to do ### 1/5 — SCAM AND MONEY GRAB *2026-05-22, version 2.0.1* They are scammers! A remote control doesn’t even cost $60 or $10 a week… they scammed me and charged me $60. ABSOLUTELY HORRIBLE DO NOT DOWNLOAd this APP ### 1/5 — FAKE *2026-02-08, version 2.0.1* FAKE !! DO NOT USE DOESNT WORK ### 1/5 — This app sucks *2026-01-06, version 2.0* Every time i press a button it gives me a stupid ad ### 1/5 — Fer *2025-08-13, version 2.0* All about money ### 1/5 — This app stopped working *2025-02-13, version 2.0* I’ve had this app for 2 years - same TV now my TV will not connect to the app the code appears on the TV Screen but not the app. My subscription auto renewed and reached out to support twice about the bug, waste of money. ### 1/5 — Waste of time I thought it’s all free wrong it’s all money I suggest *2025-01-09, version 2.0* NOT TO GET THIS ### 1/5 — Connection fails. *2024-12-15, version 2.0* These universal remotes are trash. The connection fails often. It also lists every television in the house that already has a remote, yet the tv I need to use this app for, is never listed. They also hope you’ll forget to cancel subscription. I’ll go to the store and buy one. It is not worth the headache for this “convenience!” ### 1/5 — SCAM *2024-12-02, version 2.0* Do not download. This app along with like 4-5 others all use the same widget to trick you into purchasing and then they will only connect to Roku devices. I’ve paid 6.99 4 times. App is terrible ### 1/5 — Just why *2024-11-09, version 2.0* It doesn’t do certain tv’s ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-01-22, version 2.0.1* Super bien ### 5/5 — Useless App *2025-01-03, version 2.0* Can someone please tell what website I can go to, to cancel this useless app? :) ### 5/5 — Yay for remotes *2024-08-12, version 1.9* I almost passed out because I couldn’t find my remote. Then I discovered Vizio Universal remote and it saved me ### 5/5 — .. *2024-07-25, version 1.9* Don’t recommend if you don’t want to mess your phone up it’s best if you stay away from this app they charged me 21.64 for months now but I’ve cancelled the subscription but it’s still processing which is causes me to get charged everytime I try to download or purchase anything I can’t download anything without getting a bill sent to my phone about this company I never ever subscribed to the free trail I don’t even use this app I was planning on it but never did it’s just so ridiculous 🤦🏾‍♀️ like I DO NOT RECOMMEND thanks a lot I can’t do anything on my phone . 😡🤬😤.. ### 5/5 — 5 *2024-07-21, version 1.8* So cool ### 5/5 — Roku app *2024-05-14, version 1.8* This is the best app ever created for tv I’d recommend this app to everyone and anyone ### 5/5 — Roku *2024-05-01, version 1.8* Just love how I can connect right too it ### 5/5 — Love my Roku. *2024-02-24, version 1.8* Love my Roku. It’s been with me forever. It’ll always be with me. ### 5/5 — Rokie *2023-12-30, version 1.7.1* I really love the people who made Roku Remote Apps. it really helps if you don’t have a remote or you lost it. ### 5/5 — Easy *2023-12-16, version 1.7* Easy to use!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*