# Universal TV Remote · Control — user reviews > 55 indexed App Store user reviews of Universal TV Remote · Control by Khanh Le, rated 4.40/5 from 760 ratings. - Source: https://appshunter.io/ios/app/universal-tv-remote-control/id1554421089/reviews - App overview in markdown: https://appshunter.io/ios/app/universal-tv-remote-control/id1554421089.md - Rating breakdown: 5★ 589 · 4★ 60 · 3★ 33 · 2★ 16 · 1★ 62 ## What do users think of Universal TV Remote · Control? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Helpful for lost remotes - 💡 Useful for controlling TV when parents are watching **Cons** - 💰 Paywall for basic functionality - 🐛 Frequent disconnections and freezing - 📺 Excessive ads interrupting usage - 🔒 Difficult to cancel subscription **Commonly reported bugs** - Doesn't work with many TV models - Crashes frequently - Fails to connect to TV **Most requested features** - Reduce number of ads - Improve stability and reliability - Add option to cancel subscription easily ## Newest reviews (15 of 55) ### 3/5 — It gets the job done but not very well *2025-01-02* The remote works but almost every time I use it the buttons freeze and I have to disconnect and connect again. The other annoying thing is that it makes me sign in to my tv with a passcode every time. This might be a problem with my tv but regardless it’s annoying. **Developer response:** Hi lee333🌻, Thank you for your feedback. We're glad the app is somewhat useful for you, but we're sorry about the freezing and repeated passcode issues. Button freezing could happen due to connection stability between the app and your TV — we’re working on improving this in future updates. The passcode prompt may be related to your TV’s security settings, but we’ll also review if there’s a way to make the experience smoother. We appreciate you bringing this to our attention and will do our best to improve. Thanks again for trying our app! ### 1/5 — Hate the remote *2023-11-10* Every morning to take an hour to connect to the TV. **Developer response:** Hi 😢big mama, We’re really sorry to hear about the trouble you’re having with connecting the remote. We understand how frustrating it can be to lose time every morning. We’re actively working to improve connection stability and hope to have a solution in an upcoming update. Please feel free to reach out to us at khanhlv.it@gmail.com if you’d like help troubleshooting further. Thank you for your patience and feedback! ### 1/5 — Disconnects Always *2023-11-05, version 1.6* At first it was good. But the connection between the TV and the remote is not stable notwithstanding the fact that the internet and lan connection is stable. ### 4/5 — HOW? *2023-09-17* Won’t CONNECT!!!!! **Developer response:** Hi Doris Mick, We’re really sorry to hear that you’re having trouble with the connection. We understand how frustrating it can be when things don’t work as expected. Please make sure both your TV and device are connected to the same network, and if the issue persists, feel free to contact us at khanhlv.it@gmail.com so we can assist you in troubleshooting the problem. Thank you for your feedback, and we hope to resolve this for you as quickly as possible. ### 1/5 — Thief *2023-07-13, version 1.6* They took my money even when i cancelled ### 2/5 — Calmer les pubs *2023-06-14, version 1.6* Faudrait se calmer pour les pubs, tu appuies sur un bouton=ta une pubs ### 1/5 — Not worth it *2023-05-19, version 1.6* Not even worth it to give one star, it didnt work, and you cant cancel the subscription ### 1/5 — not working *2023-01-24, version 1.5* doesn't work actually. 2 tv doesn't really work. ### 1/5 — Scam *2022-10-04, version 1.5* I downloaded the app and Doran work. Even worst, I can’t cancel subscriptions and they will charge me $35 in 2 more days. Clearly, a scam ### 1/5 — Too many ads!!!!!!!!!!!!!!! *2022-06-11, version 1.5* Decrease the amount of ads!!!!!!!!! Everytime i press i get ad!! ### 1/5 — Mohammadreza723 *2022-05-29* Mohammadreza723 **Developer response:** Hi Mbs723, Thank you for your review. If you have any questions or feedback about the app, feel free to reach out to us at khanhlv.it@gmail.com — we’re happy to help! ### 1/5 — Scam *2022-05-04* Its scam… i tried it on 3 different screens and its not working even though you guys took from 10$… scammers **Developer response:** Hi NawalCP, We’re very sorry to hear that the app didn’t work as expected for you. Please note that functionality may vary depending on your device and setup, but this app is not a scam — it has been tested and used successfully by many users. If you were charged and did not receive the experience you expected, you can request a refund directly from Apple via: https://reportaproblem.apple.com Or you can contact us at khanhlv.it@gmail.com, and we’ll be happy to assist you further. Thank you for your feedback — we’re here to help. ### 1/5 — Hhhhh *2022-04-04, version 1.4* Not working ### 1/5 — Not working *2022-03-05, version 1.4* Not working ### 1/5 — horrible *2022-01-01* ads every 2 clicks so if i want my volume on ten i have to watch FIVE ads.. and the volume is the only thing that actually works because good luck if you need to do ANYTHING else. stupid app and not worth the time. sad i downloaded it and watched even 5 ads. **Developer response:** Hi lovelyyemily_xo, We’re really sorry to hear about your experience with the ads in the app. We completely understand how frustrating it can be when ads disrupt your experience, and we sincerely apologize for the inconvenience. We are actively working to improve the balance between ad frequency and usability to ensure a smoother experience. If you prefer to use the app without ads, you might want to consider our premium version, which provides an ad-free experience. If you have any further concerns or need assistance, please don’t hesitate to reach out to us at khanhlv.it@gmail.com. We value your feedback and are committed to making improvements. Thank you for your understanding. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cant Connect *2026-05-10* Whille connecting on my hisence tv it fails **Developer response:** Hi, and sorry about that — you were right to report it. Hisense TVs use the VIDAA system, and until recently our app genuinely could not pair with them: the TV was rejecting our connection every time. That's now fixed and tested on a real Hisense set, and the fix is in version 4.5 on the App Store. You're on version 3.9, so please update and try again — it should connect now. If it still doesn't, email me at khanhlv.it@gmail.com with your TV model and I'll look into it personally. Thanks for your patience. ### 1/5 — payant *2025-09-28, version 3.5* DES QUE TU CLIQUE SUR UN BOUTON SA DIT DE PAYER!! ### 1/5 — Horrible *2025-09-28, version 3.5* Does not work 90% of the time ### 1/5 — It sucks *2025-04-15* Doesn’t even connect **Developer response:** Hi tiktye, We’re truly sorry to hear that you had trouble connecting. That’s definitely not the experience we want for you. Connection issues can sometimes happen due to TV model compatibility or network settings. We are actively improving connection stability with upcoming updates. If you’d like, we’d love to assist you directly — feel free to contact us at khanhlv.it@gmail.com. Thanks so much for giving the app a try! ### 1/5 — Useless *2025-03-17, version 2.8* So useless. What’s the use of this remote? 3 press of a button and 30 seconds ads play through non-skippable. Imagine scrubbing through netflix only to have it continually scrubby because you can’t stop it due to 30-sec ads playing. What a joke. ### 1/5 — won’t connect, crashes *2024-11-05* I paid for the lifetime subscription. What a mistake. $20 down the drain. Initially it just wouldn’t connect to my TV. I tried every troubleshooting thing the app prompted me to do, verified I was on the right network, and even scoured the internet for more troubleshooting ideas. Nothing. I guess it’s just not compatible with my TV. Now not only does it not connect, but it crashes the first thing I press whenever I open it. I’ve opened a case for my money back and will update if I get it but I expect that I just lost $20 and several hours of my time on nothing. **Developer response:** Hi there, We’re truly sorry to hear about your experience. This is absolutely not the experience we want for our users, especially after your trust in purchasing a lifetime subscription. The connection issue you mentioned could be due to a compatibility mismatch — our team is actively working to expand support for more TV models. Also, regarding the crash, we’ve identified a bug affecting certain devices and a fix is already on the way in the next app update. If you are open to it, we would love to help troubleshoot further and ensure you have a working setup. Please reach out to us at khanhlv.it@gmail.com. And of course, if you still prefer a refund, we completely respect that and we’ll assist however we can. Thank you for giving us a try — we sincerely appreciate your time and feedback. ### 1/5 — Awful *2024-09-03* Ads ever 3 seconds it annoying **Developer response:** Hi there, We’re sorry the ads felt overwhelming. Ads help support the app’s free version, but we definitely don’t want them to disrupt your experience. We’re actively working to adjust the ad frequency and improve the balance in upcoming updates. Thank you so much for your feedback — it truly helps us make the app better for everyone. If you’d like an ad-free experience, we also offer options to remove ads completely. Feel free to reach out if you have any questions! ### 1/5 — For cancelation of my subcription *2024-04-03, version 1.9* Hi please cancel may subricption i dont know ho w i can cancel in this apps , theres no connection anyway, please cancel and dont deduct to may gcash account ### 1/5 — Useless *2023-12-24* Honestly useless **Developer response:** Hi Remote control64, We’re very sorry to hear that you found the app unhelpful. We’re always working to improve and would appreciate any specific feedback you can share. Please feel free to contact us at khanhlv.it@gmail.com. Thank you for trying our app! ### 1/5 — Scam app. *2023-12-23, version 1.7* Once I installed I keep asking me to install many more apps and irritating to work with ## Most praised reviews (10 highest-rated) ### 5/5 — best good *2026-07-22* hi ### 5/5 — Thank you *2024-04-09* thanks for this amazing app.I can use it to watch tv if i lost the remote or my parents are watching tv and I want to change it. Anyway Thanks. ### 5/5 — 1.1.1.1 *2024-04-08, version 1.9* Rashoodi1 ### 5/5 — Casa *2024-04-06* La telele no cometa con el control ### 5/5 — Thank you! *2022-06-07, version 1.5* So far it s good and helpful ### 5/5 — love it *2021-02-27* should be installed on every device today ### 5/5 — goood *2021-02-27* It is a great app that I purchased recently! ### 5/5 — 44479 *2021-02-27* Great remote, even tv plus is supported. ### 5/5 — five stars *2021-02-27, version 1.0* Congratulations to this really successful project! There is nothing wrong with it, so thank you!!! ### 5/5 — love *2021-02-27* I love this app. I bought 2 different types of used TVS. I didn't get a remote for either. I use this app to control both TVS. It's easy to set up and easy to use. Thanks guys. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*