# Universal TV Remote — Tapr — user reviews

> 72 indexed App Store user reviews of Universal TV Remote by Robert Khayreev, rated 3.63/5 from 481 ratings.

- Source: https://appshunter.io/ios/app/universal-tv-remote-tapr/id6477236002/reviews
- App overview in markdown: https://appshunter.io/ios/app/universal-tv-remote-tapr/id6477236002.md
- Rating breakdown: 5★ 149 · 4★ 8 · 3★ 9 · 2★ 7 · 1★ 93

## What do users think of Universal TV Remote?

Overall sentiment: negative

**Pros**

- 🚀 Fast pairing and reliable connection
- ✅ Works as advertised when functioning properly

**Cons**

- 💰 Expensive subscription model for a remote control app
- 🔌 Frequent connection issues and disconnections
- ⏱️ Long connection time to TV on app launch
- 🐛 App frequently crashes and becomes non-responsive
- 🔐 Password not saved, requires re-entry every time
- ❌ Inconsistent functionality - works intermittently
- 📱 Poor compatibility with some TV models
- 😤 Buttons unresponsive or non-functional
- 🚫 Limited free trial or no free functionality
- 💳 Charges continue after cancellation attempts
- 📞 Terrible customer service and unresponsive support
- 🎮 Trackpad and specific buttons not working
- ⚠️ Misleading compatibility claims

**Commonly reported bugs**

- App fails to connect to TV despite multiple attempts
- Connection drops immediately after leaving the app
- Volume button and other controls unresponsive
- Trackpad functionality broken
- App freezes and becomes non-responsive
- Password not persisting between sessions
- Device discovery fails intermittently
- Compatibility error appears after payment
- Subscription charges persist after cancellation
- Lag when pressing buttons
- App requires constant reconnection codes

**Most requested features**

- Closed caption button for easy toggle
- Free basic functionality or trial period
- Easy subscription cancellation option
- Improved volume button connectivity

## Newest reviews (16 of 72)

### 1/5 — No sirve

*2025-10-20, version 1.2*

No sirve

### 1/5 — Rubbish

*2025-09-29, version 1.2*

Rubbish mmkkkt

### 1/5 — Doesn’t work

*2025-09-29, version 1.2*

Bought subscription and never worked

### 1/5 — Mala opción

*2025-09-20, version 1.2*

No te permite acceder a nada al menos que compres

### 1/5 — Doesn’t work

*2025-08-29, version 1.2*

Won’t work with my TV app will not attach

### 1/5 — Google TV remote is free.

*2025-08-25, version 1.2*

Not sure why this has a subscription for a remote. Seems very out of place. Especially with so many free ones that work. It’s a remote nothing more. Anyways downloaded google tv and well it works actually better than the Hisense remote

### 1/5 — Disappointed

*2025-08-23, version 1.2*

I’ve paid for this and it doesn’t pick up my TV not a good app at all

### 1/5 — Doesn’t save

*2025-08-23, version 1.2*

Have to re-enter password every single time to use control. Doesn’t save

### 1/5 — Should be free!

*2025-08-22, version 1.2*

Charging for the remote control app? Bush league.

### 1/5 — Did not work

*2025-08-16, version 1.2*

Didn’t work

### 1/5 — Won’t work

*2025-07-27, version 1.2*

Connects then does nothing

### 1/5 — So far so awful

*2025-07-22, version 1.2*

Installed and paid yearly fee, app is non-responsive.

### 1/5 — Hisense tv remote

*2025-07-19, version 1.2*

This remote I pay for every month and honestly at first was great not anymore u gotta input a code tht never connects u to the t.v looking for a new remote unsubscribing!

### 1/5 — Do not get

*2025-07-14, version 1.2*

Will keep going into account after you canceled horrible app run

### 1/5 — No funciona

*2025-07-06, version 1.2*

Solo me cobró y ahora me aparece la leyenda que no es compatible

### 1/5 — No closed caption button

*2025-07-02, version 1.2*

No closed caption button to turn off and on

## Most critical reviews (10 lowest-rated)

### 1/5 — Compatible version

*2026-06-28, version 1.3*

May not work with your Hisense TV

### 1/5 — Not free

*2026-06-18, version 1.2*

Misleading. Zero features unless you pay

### 1/5 — Remote

*2026-06-16, version 1.2*

The remote no longer works

### 1/5 — Surprise, more trash

*2026-05-20, version 1.2*

Any app that asks you to pay before you can even try it shows you it is sketchy at best. Deserves zero stars because it does zero that it claims

### 1/5 — Not working

*2026-02-17, version 1.2*

Poots

### 1/5 — My remote

*2026-02-06, version 1.2*

My remote is not working now

### 1/5 — Not great

*2026-01-02, version 1.2*

Takes a long time to “ connect” to the tv every time you open the app

### 1/5 — App

*2025-12-08, version 1.2*

Too expensive

### 1/5 — Sucks

*2025-12-02, version 1.2*

It does not work I purchased it and it doesn’t work simple.

### 1/5 — Usaless

*2025-11-09, version 1.2*

No try just pay and not working

## Most praised reviews (10 highest-rated)

### 5/5 — Waste of money

*2026-06-24, version 1.3*

They don’t refund you I uninstalled the app once I new they charge they won’t give me my money back don’t bother

### 5/5 — Amazing

*2026-06-20, version 1.2*

This has to be the best remote app that I’ve ever used! Thankyou for your service!!!!

### 5/5 — The Volume Won’t Connect

*2025-05-15, version 1.2*

There are other buttons other than the volume button that don’t but that’s the most annoying. I’ve tried troubleshooting options and no luck. You pay $18 for a years service and their customer service is terrible too. I’ve emailed and not heard a thing. If they don’t fix this, I’m disputing this charge with my bank.

### 5/5 — Hi Sense Remote

*2024-12-20, version 1.2*

Works as advertised if not better

### 4/5 — Great Remote

*2025-12-12, version 1.2*

This is amazing, really fast pairing and reliable 👍🏽

### 3/5 — It’s not perfect

*2024-07-28, version 1.2*

My remote control stopped working suddenly, and this was a stopgap until I ordered a new remote control.

### 3/5 — Encendido y conexión al TV

*2024-07-20, version 1.2*

No puedo prender mi TV porque siempre se está tratando de conectar

### 2/5 — So far no hood

*2025-05-22*

Installed and paid yearly fee, app is non-responsive.

### 2/5 — In-app-purchase

*2025-01-19, version 1.2*

You can only test/use the app if you purchase a subscription… however, there is no option to cancel the subscription, be warned.

### 2/5 — The problems

*2024-08-17, version 1.2*

Doesn’t always connect to TV without resetting everything and there’s a huge lag when you press buttons

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*