# Universe Softphone — Easy business communications > Cloud-connected mobile softphone for business communications and collaboration. (iPhone/iPad app by Thisisuniverse ApS.) - Source: https://appshunter.io/ios/app/universe-softphone/id1508539546 (this page in markdown: same URL + `.md`) - Developer: [Thisisuniverse ApS](https://appshunter.io/developer/1348659626) - Category: Business, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 15.0 · 95 MB - Languages: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian and 17 more - Released: 2020-07-13 - Data updated: 2026-06-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/universe-softphone/id1508539546/reviews.md ## What is Universe Softphone? Universe Softphone is part of your Universe cloud solution. This means that the phone in your pocket communicates with your phone solution in the cloud. Stay connected and updated with Universe Softphone, no matter where you are. Features • Softphone • Chat • Transfer calls attended. • Transfer calls unattended. • 3-way call. • Put on hold. • Mute. • DTMF. • Speaker. • Call history. • Forward all your devices on Universe platform. • Forward your One number. • Forward company main number. • Set CLI. • Add or remove devices for One number. • Login and logout of queues. • Presence on colleagues. • Company phonebook. • Private phonebook. • Visual voicemails. • Send e-mails to users. ## Key features - Softphone functionality - Instant messaging - Call transfer (attended/unattended) - 3-way calling - Visual voicemails - Company and private phonebooks - Call history ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/universe-softphone/id1508539546/reviews.md ### 2/5 — DND function useless *2022-01-28, version 1.0.7* The do not disturb function does not work.. ### 4/5 — Good reliable app *2021-07-16, version 1.0.7* App does exactly what you want from a voip system. Only problem is even when you turn notifications off you can’t stop calls coming through ### 5/5 — Waited a long time. It finally came. *2020-04-22, version 1.0* So happy to finally have our company phones available - with all functionality- on mobile. I’ve used a third party app for three years... this seems to work much better! Just started using the app today and so far so good. Help desk to CTO all very friendly and supportive ⭐️⭐️⭐️⭐️⭐️ ## Frequently asked questions about Universe Softphone ### What devices does Universe Softphone support? Universe Softphone is available for iPhone and iPod devices. It is designed to integrate seamlessly with your existing Universe cloud solution. ### Is Universe Softphone free to use? Yes, Universe Softphone is offered for free. There are no in-app purchases or advertisements within the application. ### How often is Universe Softphone updated? The latest version, 1.0.15, was released on April 1, 2025. Updates ensure continued compatibility and feature enhancements for users. ### Can I manage my company's main phone number with Universe Softphone? Yes, you can forward your company's main number and manage devices associated with your 'One number' directly through the app. ### Does Universe Softphone offer call transfer features? Yes, Universe Softphone supports both attended and unattended call transfers, as well as 3-way calling, allowing for flexible call management. ### What is the age rating for Universe Softphone? Universe Softphone has an age rating of 4+, making it suitable for a wide range of users within a business context. ### Can I see who is available in my company with Universe Softphone? Yes, the app provides presence information for your colleagues, allowing you to see their availability status. ### Does Universe Softphone have visual voicemails? Yes, Universe Softphone features visual voicemails, enabling you to view and manage your messages more efficiently. ## Version history (last 5 releases) ### 1.0.15 — 2025-04-01 Bug fixes and performance improvements ### 1.0.14 — 2024-06-10 Bug fixes and performance improvements ### 1.0.12 — 2023-10-05 Bug fixes and improvements ### 1.0.11 — 2023-04-23 Bug fixed and improvements ### 1.0.10 — 2023-04-20 Bug fixes and improvements ## Apps similar to Universe Softphone | App | Rating | Price | Category | | --- | --- | --- | --- | | [byphone](https://appshunter.io/ios/app/byphone/id1562852067) | 5.0 (1) | Free | Business | | [Engage Softphone](https://appshunter.io/ios/app/engage-softphone/id1470958193) | — | Free | Business | | [Softphone](https://appshunter.io/ios/app/softphone/id1195110344) | — | Free | Business | | [MobileSoftphone](https://appshunter.io/ios/app/mobilesoftphone/id1467847698) | 2.6 (11) | Free | Business | | [Microbooks®](https://appshunter.io/ios/app/microbooks/id1299550731) | 4.6 (33) | $12.99 | Business | | [Feedlync](https://appshunter.io/ios/app/feedlync/id6443987067) | — | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*