# University Living: Housing App — user reviews

> 5 indexed App Store user reviews of University Living by University Living, rated 4.80/5 from 45 ratings.

- Source: https://appshunter.io/ios/app/university-living-housing-app/id1614605795/reviews
- App overview in markdown: https://appshunter.io/ios/app/university-living-housing-app/id1614605795.md
- Rating breakdown: 5★ 39 · 4★ 4 · 3★ 1 · 2★ 1 · 1★ 0

## Most critical reviews (5 lowest-rated)

### 1/5 — DO NOT USE THIS COMPANY

*2025-09-10, version 2.6.4*

This is a third party company that doesn’t actually book your room, stole £150 off me and ruined my plans of having any sort of good accommodation for my uni year.

### 1/5 — failed to check in

*2024-09-11, version 2.5.0*

they are careless about students whether yhey moved in or not.the just follow up until we made a booking and pay money.rest we have to take care.really disappointed.faced many problems to checkin.

### 1/5 — Massive scam

*2024-06-25, version 2.4.8*

Do NOT use this whatsoever. I paid a booking fee for a room. After paying I waited days for my room offer. When I asked i was told the offer would be sent in 24-48 hours. Obviously that didn’t happen. I said I would want a refund if I didn’t receive it in the next few days. When I did receive an offer it was for a completely different room and building. They had previously sent a voice note to say my room was confirmed, yet when I asked why I’d been given a different offer it’s because it was “already booked up”, and that the offer was for the building adjacent. It was not, it was on a completely different street. I said I wanted a refund for it as I’d been lied to and got completely ignored. When ringing the company I was hung up on multiple times and when I texted my assigned agent she would ignore me. On the support chat through the app when I asked for a refund they continuously disconnected me from the chat. So yeah don’t use this at all.

### 1/5 — Extremely Disappointed with University Living's Unfulfilled Promise and Poor Customer Service

*2024-03-08, version 2.4.6*

My experience with University Living was extremely disappointing. Despite their promise of assistance and a refund if they couldn't deliver, they failed to provide suitable accommodation options and ignored my refund requests. Their behavior was unprofessional and unethical. I strongly advise against using their services due to their lack of integrity and poor customer service.

Alert- If some one pays to University Living then forget the money

### 3/5 — Too many notifications

*2024-12-12*

Very clean UI, The app is more helpful than the website, scheduling a call with a spokesperson will really help u start the search, but they’ll call u at the wrong time😬

I wish the response frequency matched the notifications frequency, i still have so many messages that havent been answered on whatsapp.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*