# University of Arizona — user reviews

> 81 indexed App Store user reviews of University of Arizona by University of Arizona, rated 2.30/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/university-of-arizona/id437682106/reviews
- App overview in markdown: https://appshunter.io/ios/app/university-of-arizona/id437682106.md
- Rating breakdown: 5★ 14 · 4★ 0 · 3★ 2 · 2★ 2 · 1★ 28

## What do users think of University of Arizona?

Overall sentiment: negative

**Pros**

- 🗺️ Helpful directions to classes
- 👍 User-friendly and functional (recent updates)
- 💳 Digital CatCard convenience
- 🚀 Fast and efficient performance (recent updates)
- 🧭 Accurate maps for navigation
- ✅ Website redirects working
- ✨ Sleek and minimalistic design
- 💡 Potential for a very functional app

**Cons**

- 🐛 App won't load past opening screen
- 🐛 App doesn't load or is unusable
- 🐛 Laggy performance
- 🐛 Difficult to navigate
- 🐛 Buggy and limited functionality
- 🐛 Poorly organized
- 🐛 Extremely outdated
- 🐛 Cannot save login information
- 🐛 Schedule shown as blank
- 🐛 No change if logged in or not
- 🐛 Map is ugly and dysfunctional
- 🐛 Cat Tran information unintelligible
- 🐛 Resources page has broken links
- 🐛 App lags, quits, and freezes
- 🐛 Links lead to third-party browsers
- 🐛 Links not formatted for phones
- 🐛 Map is the default screen
- 🐛 Cat Tran tracking inaccurate
- 🐛 Difficult to navigate menus
- 🐛 Times not accurate or updating
- 🐛 App crashes frequently
- 🐛 Blank home screen
- 🐛 App doesn't open
- 🐛 Information is out of date
- 🐛 Missing functionality
- 🐛 Map never functions correctly
- 🐛 Sports feed issues
- 🐛 News feed not configured
- 🐛 Cannot zoom map
- 🐛 No landscape view on iPad
- 🐛 "Add to Contacts" crashes app
- 🐛 Cannot log in to UA Access
- 🐛 Outdated information (phonebook, calendar, news)
- 🐛 No iPad or universal version
- 🐛 No bike routes or parking on map
- 🐛 Courses feature tedious
- 🐛 "Home" button goes to home screen
- 🐛 Cannot add CATCASH
- 🐛 Places and lapse should be combined
- 🐛 Missing sports TV info
- 🐛 App needs more frequent updates
- 🐛 Not user friendly (new version)
- 🐛 Missing sports feed functionality
- 🐛 Map search yields 'no match found'

**Commonly reported bugs**

- App won't load past opening screen
- App doesn't load
- App freezes
- App crashes
- Cannot save login information
- Schedule is blank
- Map is dysfunctional
- Cat Tran information is unintelligible
- Resources page links are broken
- Links lead to third-party browsers
- Links not formatted for phones
- App lags
- App quits
- Login issues
- Cat Tran tracking inaccurate
- Menu navigation difficult
- Times are inaccurate
- Blank home screen
- App doesn't open
- Sports feed not configured
- News feed not configured
- Cannot zoom map
- No landscape view
- Add to Contacts crashes app
- Cannot log in to UAccess
- Map search fails
- Map doesn't show bike routes or parking
- Courses feature tedious
- Home button goes to home screen
- Cannot add CATCASH
- Missing sports TV info
- App needs more frequent updates
- Map search yields 'no match found'

**Most requested features**

- Add an alumni directory
- Add an iPad or universal version
- Add a link to D2L
- Add Catmail checking
- Add constant new features
- Add an alumni directory with editable profiles
- Add bike routes or parking to map
- Allow adding/dropping/swapping classes
- Allow adding CATCASH
- Combine Places and Lapse features
- Add sports TV info
- Update the app more often
- Add landscape view for iPad
- Fix "Add to Contacts" feature
- Add association with UAccess
- Add more on campus life, student success, research, and alumni news
- Add a dark mode option
- Add an advanced analytics dashboard

## Newest reviews (18 of 81)

### 1/5 — broken, buggy, terrible app

*2020-03-30*

it was fine before they changed it and now it is completely broken and terrible. Resources don’t work, map is slow and buggy, and why is the map now the default screen??? App was fine before they changed it and now it’s literally one of the worse apps I have seen in years and years. U of A is either getting ripped off by a dev or their internal team is not so good.

### 1/5 — Not functional

*2020-03-17*

The worked great when I initially got it a few months ago. They changed it and updated it a couple times now and it now does not open any resources. I’ve attempted to delete and re-download the app, but it did not fix anything. This needs a better update and fix or back to the old version.

### 1/5 — Downgrade / Failure of an app

*2020-02-27*

The previous version worked perfectly and was easy to use. Now it barely opens, opens to a no functioning map, crashes and requires clicking through non-intuitive menus to get to things I need like D2L. Everything is based off of a map, an incorrect one at that. Waste of time and money by the university. Even the logo is worse.

### 1/5 — Next to useless

*2020-02-14*

When the app doesn’t crash, it is next to useless for tracking the cat tran - it’s extremely difficult to navigate the menu, times aren’t accurate and don’t update and I get messages about how a particular stop isn’t serviced, when in fact it is. When I need to get a time-sensitive experiment from one side of campus to the other, it’s more reliable to walk.

### 1/5 — New updates make it crash

*2020-02-10, version 5.0.4*

The app always crashes since they redid it and they made it hard to see when the cattrans arrive and leave

### 1/5 — Absolute garbage

*2020-02-07, version 5.0.4*

Things don’t load at a decent speed if at all. The Cat Tran shows less arrival times and most of the time they’re incorrect. It’s more difficult to navigate through basic things. Bring back the old version please.

### 1/5 — Bad update

*2020-02-02, version 5.0.4*

New update does not allow the app to open.
Tried reinstalling but still not working.

### 1/5 — Doesn’t work anymore

*2020-01-31, version 5.0.4*

After the update and logo change, nothing works. I can’t keep track of the cat Tran anymore. And it’s been weeks. Doesn’t open

### 1/5 — Ruins My Univ Experience

*2020-01-31, version 5.0.4*

I took the CatTran almost everywhere until this app stopped opening completely. I can no longer find times and the schedule of the CatTran because of that and it has put a great damper on my university experience.

### 1/5 — What happened?

*2020-01-28, version 5.0.3*

App worked fantastically and now I can’t even open it. Sad.

### 1/5 — Crash

*2020-01-23, version 5.0.3*

App was working great before update, now app won’t open

### 1/5 — Terrible

*2020-01-23, version 5.0.3*

Can’t even open the app

### 1/5 — App won’t even launch

*2020-01-22, version 5.0.3*

They broke it. Zero functionality.

### 1/5 — Terrible...

*2020-01-17, version 5.0.3*

App won’t open when I try to check for the Cat Tran. Why advertise something that doesn’t work?...

### 1/5 — Bring back the old app or improve this.

*2020-01-16, version 5.0.2*

This new app is terrible. The Cat Tran tracking is the opposite of “improved.” It is impossible to see where the Cat Tran is on the map and the times are never accurate. The app frequently crashes. If this isn’t fixed, I’m going to have to stop taking the Cat Tran and start driving again. This is completely unreliable. If I could give it negative stars, I would.

### 1/5 — :(

*2020-01-16, version 5.0.2*

The app doesn’t even open

### 1/5 — Horrible

*2020-01-16, version 5.0.2*

The app does not work! It can not be opened.

### 1/5 — Where is the Catran

*2020-01-15, version 5.0.1*

I used to be able to use this app just for Catran and there is nothing on here to explain where it is why did you guys fix something that wasn’t broke????

## Most critical reviews (10 lowest-rated)

### 1/5 — Kind of awful

*2025-08-29*

Worked for a day really well but now it won’t load past the open screen. Gets stuck on ‘loading map data’. Would be a very functional and useful app if it worked.

**Developer response:** We’re sorry for the trouble you’re experiencing. We know how frustrating it is when the app stops working. Around the time of this review, higher-than-expected traffic related to the CatCard launch caused loading issues for some users, including getting stuck on the loading screen.

Since then, stability improvements have been made. The app now supports CatCard management, library space reservations, and notifications for upcoming appointments, reservations, and registered events.

We appreciate you sharing this feedback and are continuing to improve reliability.

### 1/5 — Not loading

*2025-08-27*

App doesn’t load. Currently can’t use it.

**Developer response:** We’re sorry you’re having trouble accessing the app. Around the time of this review, we experienced higher-than-expected traffic related to the launch of CatCard access, which caused temporary loading issues.

Since then, stability improvements have been made. The app now allows students to manage their CatCard, reserve library spaces, and receive notifications for appointments, reservations, and registered events.

We appreciate you sharing this feedback and are continuing to improve the experience.

### 1/5 — Just like the school

*2025-08-25*

This app is absolutely garbage and all employees dont do their job and tell you to use the app. Which would be fine IF IT EVER WORKED. All positive reviews are from faculty, they are told to give a good score because no one wants to do their job freaking job anymore.

**Developer response:** We’re sorry for the frustration you experienced. On the day of this review, we launched CatCard access in the app and saw an unexpectedly high volume of traffic, which caused disruptions across our systems.

Since then, stability improvements have been made. Students can now manage their CatCard, reserve library spaces, and receive notifications for appointments, reservations, and events.

We appreciate the feedback and are continuing to improve the experience.

### 1/5 — LAGGY

*2025-03-27*

It is soooo laggy

### 1/5 — useless waste of energy

*2023-08-20, version 6.1.6*

this is one of the hardest apps i’ve ever had to navigate. it’s buggy, limited, poorly organized, and extremely outdated. i don’t even know if anyone will see this, because it seems like the app hasn’t been touched or even thought about in ages. if the app did what it says it could do and was able to provide easy access to needed information, it’d be wonderful. 
the only positive reviews are from 10+ years ago, and the app has less than 2 stars all together. it’s a collective, long running issue that renders the app useless for everyone. here’s a list of the issues i’ve run into so far 

- can’t save my login information/net ID, despite it being an app on my phone. every time i open the app, i need to log in. this takes me to a pop up page, to log into my Uaccess from my browser app. next, i have to leave my browser for mandatory double authentication, allow myself access on the browser, so the browser can allow access to the app (all on the same device). after that, there’s a possibility it won’t register as logged in even if i manage to stay logged in, the app is still useless as a student. 
-my schedule is shown as blank and doesn’t show any future dates. what’s the point of showing only one day at a time? this entire 1/3 of the app can only tell me if i have a class today. 
-the app has NO change if you’re logged in or not. i can’t see my D2L, catcard, my classes, or even an acknowledgment that i am an individual student and not looking at the equivalent of a free 2006 gas station map on my phone. 
-the map is almost as ugly as it is dysfunctional. the directions to each individual building is a very smart, helpful idea, especially for new students. however, any building you click on the directions for is registered in apple maps as the entire University of Arizona. once again, useless, and could be easily replaced with a pamphlet map of where the university is. and it’s not even a feature of the app! it just takes you to a different app, to do an unfinished job it is incapable of.
-the information of the cat tran is unintelligible and ridiculous. you can’t even click on one of the routes to get more information, such as the direction the tram is going, or where it stops. again, just a useless map with colored lines to poorly convey that there might be a form of transportation in one general area. 
-the resources page is a pathetic directory with  broken links. i can’t even believe that the word “streamlined” is in the app description. the links only take you to a third party browser to log in (net id, duo mobile, back to the browser). some of the links aren’t even formatted for phones! this is the equivalent of me googling something about my own university. there’s nothing streamlined about being taken to separate apps and having to log in every time. 
-if the half baked app wasn’t so awful to navigate, it’d still be a pain to deal with due to the bugs. the app lags, quits, and freezes multiple times in one use. 

the entire app is the equivalent to a 2008 directory in which you can find information about where to find information in order to find information. it’s a xerox of a xerox. a broken pain in the butt. i don’t want to assume, but i highly suggest that if you want to improve the app (which would improve the quality and ease of your students education) you need to hire a few people under the age of 35 and people with experience with functional programming. 
please. it’s the worst app i’ve ever seen. this has such potential to have a huge impact. thank you.

### 1/5 — Broken

*2022-03-30*

Most links don’t work

### 1/5 — Resources section totally blank since update

*2021-06-29*

I used to love this app. Since the update I can’t check email or get to anything that was on the resource page. It’s just blank.

### 1/5 — Just awful

*2020-12-18*

The app was good before. Everything worked and it was easy to navigate, now nothing works and everything freezes all the time. I don’t know what is going on with the UOFA but this app is awful, change it back to how it was before. Also the map being there all the time is annoying. I can’t even see my grades or my schedule anymore.

### 1/5 — Please fix

*2020-08-20*

Used Arizona Mobile every day last Fall for the Cat Tran. Super convenient for me living at the Honors Village and working at the south Recreation Center (1 mile away, 15-18 minute walk). Ever since the update I can’t even get past the main loading screen. It just freezes. I need the app for the Cat Tran. Please fix this.

### 1/5 — You cannot even login

*2020-08-06*

This app is not working since Spring 2020. That semester, I tried to use it or at least see its content and didn’t work. Now I checked it again to see if I can using it during Fall, but it’s in the same bad shape. I uninstalled it and installed it again and nothing. It is just frozen. The version before this one worked very well.

## Most praised reviews (10 highest-rated)

### 5/5 — August 2025 Updates - Give this App a Chance!

*2025-08-25, version 8.0.9*

I was afraid to download this app because of the bad reviews, but it seems they’ve listened to feedback and put in a lot of work to make the app user friendly and functional! I can access my detailed class schedule, upcoming appointments, and even see accurate maps to help with navigating to my classes (if you select to view directions it will take you to your map of choice, in my case AppleMaps). There are a lot more amenities to this app but I want to keep this review concise. You have the option to have your digital CatCard in the app, which is convenient (I personally prefer my physical card though, and you cannot have both options at once currently). The app looks sleek and minimalistic, runs fast and efficiently (sometimes it starts up a little slow, but it still loads up within a minute). All pages and maps load properly, website redirects links are not broken, and the app has clearly been worked on recently. As of this review 8/25/2025, as a UofA student starting today, I recommend this app. I will update the review if my opinion changes for the worst! 🐻⬇️  Thanks for reading! 👏

### 5/5 — This app is super helpful with directions!

*2023-08-19*

I’m an incoming freshman at the U of A and it directs my phone to Apple Maps to calculate direction and time and it’s absolutely relevant to get me to my classes in time! Thanks for the app!I’ll be using it!

### 5/5 — Great Visual and Functional Update

*2020-01-13, version 5.0.1*

This update, once it loads the map for the first time, runs perfectly and is very helpful. The app is visually pleasing and user friendly!

### 5/5 — Bear Down

*2015-07-14, version 3.3*

🐻⬇️

### 5/5 — So helpful!

*2014-08-15, version 3.0.1*

Perfect searchable map, track the cattran, access to d2l and uaccess, any current or future student needs this.

### 5/5 — Love it!

*2014-06-02, version 3.0.1*

Very useful for a freshman like me!

### 5/5 — Vital app for Wildcats

*2013-07-29, version 2.4*

Very helpful and convenient app for the campus. The UI is also great. A must have for anyone attending or even visiting U of A.

### 5/5 — Extremely Helpful!

*2012-10-16, version 2.1*

Great App! Perfect for any UA student. Needs to have the "Add to Contacts" option fixed under the Phonebook, because app keeps crashing.

### 5/5 — Awesome!

*2012-08-18*

I'm a student of U of A. I think this app is essential to U of A's students and faculties. It's really convenient. It contains whole information like classes,  housing, maps, car card..... 
I can recommend it strongly!

### 5/5 — Awesome

*2012-06-28, version 2.0*

Totes love it! Everything is on it that i need. Even athletics, my grades, classes & directions to my different classes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
