# University of Plymouth — user reviews

> 56 indexed App Store user reviews of University of Plymouth by Plymouth University.

- Source: https://appshunter.io/ios/app/university-of-plymouth/id463295210/reviews
- App overview in markdown: https://appshunter.io/ios/app/university-of-plymouth/id463295210.md

## Newest reviews (16 of 56)

### 1/5 — Issues with dle

*2020-09-20, version 10.5.1*

Worked on the computer but the app doesn’t allow me to access the dle

### 1/5 — The smartest brains in their field can’t make a functional app

*2020-08-17, version 10.5.1*

Pay £9300  a year and still left with an app that doesn’t work. Disappointing and embarrassing

### 1/5 — Keeps deleting all emails

*2020-07-28*

It either crashes, or signs u out! Recently emails all keep disappearing and I have to delete it and download it again for them to come back.. frustrating! Would be a decent app as it is so helpful if they could fix these small issues

### 1/5 — Worked last year

*2020-03-28, version 10.1.1*

Constantly crashes as soon as I try to open it and has done for pretty much the whole academic year. It’s infuriating, please fix

### 1/5 — Needs a serious overhaul

*2020-03-14*

Shockingly bad. Sometimes opens, sometimes doesn’t. User authentication completely unreliable; I manage to log in once for about every 7 or 8 attempts. 

Poor functionality and inability to navigate easily (and backwards) through the DLE section. 

I only use the web pages now.

### 1/5 — Doesn’t even open

*2020-03-10, version 10.1.1*

Constantly crashes, every time I open it on my phone it just crashes, so utterly useless.

### 1/5 — Constant crashing

*2020-03-04, version 10.1.1*

On the 2/3 days at a time that the app works, it’s buggy and crashes as soon as you open it. Having to constantly delete and reinstall it.

### 1/5 — NEVER WORRKS!

*2020-03-04*

This app never works and crashes constantly! You’d think with the amount of money the university gets per year they could update it so it can be used instead of it constantly kicking you out and crashing. 

So annoying 😡

### 1/5 — Shit

*2020-03-03, version 10.1.1*

Always crashes

### 1/5 — needs improvement

*2020-03-02, version 10.1.1*

keeps crashing. it was working fine until recently. it is really disappointing and outrageous as this app has been a life saver for me to check my timetable that changes quite often. please fix it, it's really frustrating

### 1/5 — Crashes all the time...

*2020-03-02, version 10.1.1*

Crashes all the time, keep having to delete it and re-downland almost every week...

### 1/5 — Fix It

*2020-02-27, version 10.1.1*

App works for a few days then crashes every time you try to open it ?? 4th time I’ve had to re-install it this month.

### 1/5 — Thoroughly Bad! Please Fix!

*2020-02-27, version 10.1.1*

I’ve had this app for nearly 3 years now and as it was previously said, it worked fine up until the start of this university year. At first I had problems actually seeing each lesson on my timetable, it would just remain blank. But I think that got corrected? Then it wouldn’t allow me to use the registration service as it would show that I had no classes that day, despite my timetable saying I did and being sat in the actual session with the code given from my lecturer. Now it just crashes every time I open the app. It’s throughly frustrating because it’s my last year and my timetable is ever changing. Please get this fixed ASAP, so that us students done miss any important lectures!

### 1/5 — Constantly Crashes

*2020-02-20*

App immediately shuts down once opened , have to keep on uninstalling and reinstalling to make it work again. Constantly ask for passwords even though passwords have been saved. 
It’s been like this for the 2 years I’ve had it , and hasn’t improved in this time.

### 1/5 — Poor app

*2020-02-19, version 10.1.1*

Need this to sign into my lectures and crashes nearly every morning. Sometimes slow and unresponsive. Hard to work. Needs improvements.

### 1/5 — Needs loads of work

*2020-02-18, version 10.1.1*

App continually crashes. Email function is useless and very very slow. Timetable doesn’t not update. This app needs a lot of work.

## Most critical reviews (10 lowest-rated)

### 1/5 — Calendar gone

*2026-05-04*

The calendar tab randomly goes missing until you sign in and out again (which is now an exceptionally laborious process). This is a new problem for this terrible app.

### 1/5 — Bing bong

*2026-05-04, version 11.30.5*

Bing bong Bing

### 1/5 — Emails

*2024-01-13, version 10.45.0*

It doesn’t let me check my emails

### 1/5 — Still doesn’t work

*2022-03-20*

It was barely functional in my first year in 2019, and has still not been fixed since it first encountered issues at christmas 2019. please for god’s sake, use that 9 grand a year i'm paying you to get the app running again

### 1/5 — Never works

*2021-03-17, version 10.14.2*

If Plymouth uni can afford to pay the vice chancellor £288k per year surely they can afford to fix this app

### 1/5 — Blank Screen

*2021-03-14*

For the last academic year, this application has been completely unusable, the app only brings up a grey screen and doesn’t change and hasn’t the whole academic year.
I second some previous reviews, this isn’t some gimmick, it is the fastest way to access the DLE and its content including checking into lessons.
This needs to be fixed and the fact it has been like this for so long is absurd considering the money we pay.

### 1/5 — A

*2021-01-11, version 10.9.3*

App is constantly crashing

### 1/5 — Unsuitable

*2021-01-07*

This app fails to meet the needs of the student, regularly crashes, freezes and misinterprets the users intentions. It is unsuitable and just laughable. This is supposed to be efficient, useful and user friendly to support the student and their academic studies. Unfortunately, it is nothing but slow, inconvenient and useless.

### 1/5 — Doesn’t deserve 1

*2020-10-21, version 10.9.3*

The app always crashes. The timetable feature is the worst, which is not ideal during a pandemic as you can’t always see what and when lectures are on.

### 1/5 — Can't Even Log In

*2020-09-23, version 10.9.3*

I can't even get logged onto it now. Apparently my email and password are incorrect even though I'm using them everyday online to access the DLE. Waste of space.

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2015-10-15*

10/10 would download again!

### 5/5 — Great Layout, Comprehensive

*2013-09-27*

I found the app immediately useful and easy to navigate. Comprehensive listings and Uni information (library, weather, cafés, events, etc.) arranged using well-placed icons. Intuitive. For staff and students of Plymouth University.

### 4/5 — Better

*2012-09-26*

I took a look at this app before and it was not great but now it's been updated its actually quite useful. If they get rid of all links to the website and make the app fully native to mobile it would be 5 stars

### 3/5 — Crashes often

*2020-03-05*

Repeatedly crashing on my iPhone. It’s so frustrating because the content and layout is great, if you can get to it

### 2/5 — Unable to use the email function

*2023-11-25*

I cannot open emails via the app in my iPhone, iPad or kindle. I just get a blank grey screen. I have to go in and use the library computers. Not very convenient

### 2/5 — Fault

*2021-06-02, version 10.17.0*

Can’t read my emails on the app, I just get a white screen when I try to open one.

### 2/5 — Was Working but no longer is

*2020-03-02*

I never understood the poor review until now. The app has been a lifesaver with an easy layout for timetable, however since mid January it’s done nothing but crash constantly.

### 2/5 — App needs upgrading desperately

*2019-08-20*

Hardly works. Email function is rubbish, timetable doesn’t load and the app crashes more often than any other app I can think of.

### 2/5 — Always crashes!

*2018-09-13, version 8.0.9*

I can’t get any of it to load on iPhone 7 and always crashes! I wanted it to view my emails but it just doesn’t load.

### 2/5 — this APP needs maintaining and more functions

*2018-08-29, version 7.4.8*

[29.Aug. 2018]  It's a pity but I have to say that this APP does not work well as I expected. I hope the future update could consider that this APP could alert when I receive new emails or there are some emails I still didn't read. (I need this function just like Gmail did )
=====most of the time, it will take a long time to enter the mailbox, and even failed with a white  blank (I can touch the back button and try again, but still didn't work). My phone is iPhone6 plus and iOS 11.4.1

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
