# Untold Dubai — user reviews

> 11 indexed App Store user reviews of Untold Dubai by Extasy App SRL, rated 4.70/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/untold-dubai/id6467621478/reviews
- App overview in markdown: https://appshunter.io/ios/app/untold-dubai/id6467621478.md
- Rating breakdown: 5★ 35 · 4★ 4 · 3★ 1 · 2★ 0 · 1★ 2

## Most critical reviews (10 lowest-rated)

### 1/5 — Do not recommend

*2025-11-26*

Do not recommend

### 1/5 — Do not refund the money

*2024-04-03, version 1.0.9*

Scammers! 
The organizers simply stole all the money that was on the bracelets. I had about 300 dirhams left on my bracelet, after the end of the festival I sent a letter asking for a refund, they replied that they would return it in 2 weeks, it has been more than a month since that moment and now they simply do not respond. 

Do not put in any amount more than the amount you want to spend, they will not return anything to you!

Also, at the festival, everything costs 5 times more than it actually is. For example the cheapest water is 25 aed!!

### 1/5 — Wristbands queues

*2024-02-16, version 1.0.6*

It took us hours to collect our wristbands 
Although we booked the tickets and checked in 
We had also to collect wristbands which took us hours of queuing 
We missed our favourite show for that 

Also the no food or beverage is allowed to bring from outside and no cash or card allowed inside as well to buy from the venue 
We had to take another crazy long queue to charge our wristbands to use it to buy

Prices inside are beyond crazy 
Smallest btl of water is 25 bucks!!!! Which is only 1 Dh or less ourside !!!

Horrible experience 
Never again

### 1/5 — Slow app, keeps lagging, not user friendly

*2024-02-16, version 1.0.6*

Slow app, keeps lagging, not user friendly

### 1/5 — Horrible event managing

*2024-02-15, version 1.0.5*

They are not ready to host the event… 
No proper signage, parking. 
Even vip queue was tooooooo long

### 1/5 — Bugs

*2024-02-14, version 1.0.5*

App has bugs and extremely slow

### 1/5 — Picture upload not working

*2024-02-10*

To attend the event it’s made necessary to upload a selfie, but the app fails on nearly all pictures

### 5/5 — Untold Dubai has won many hearts will be sad after Sunday! ❤️

*2024-02-17, version 1.0.6*

I hope this will be recurring every year

### 5/5 — Food

*2024-02-16, version 1.0.6*

All good but choices of Veg food is too poor please get more option for vegetarians . VIP SECTION no food counter only falafel and it was really dry .

### 5/5 — Great app

*2024-02-14*

Essy to use, efficient and complete !

## Most praised reviews (1 highest-rated)

### 5/5 — Craziest lineup ever!

*2024-02-12, version 1.0.4*

I can’t wait!🕺🏽

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*