# Untold — user reviews > 34 indexed App Store user reviews of Untold by Extasy App SRL, rated 4.70/5 from 168 ratings. - Source: https://appshunter.io/ios/app/untold/id1019269879/reviews - App overview in markdown: https://appshunter.io/ios/app/untold/id1019269879.md - Rating breakdown: 5★ 147 · 4★ 7 · 3★ 5 · 2★ 1 · 1★ 8 ## Newest reviews (13 of 34) ### 3/5 — App needs work *2025-03-28* Not user friendly or well thought out ### 4/5 — Slab *2024-08-16* Încerc să fac Check in si nu reușesc deloc la fel și cu adresa de e-mail nu pot face confirmare. Am cumpărat un bilet pentru 2025 și este afișat ca mi-a transferat altă persoană biletul și mai departe…scrie în carte 😂 Poate se fac Updates curând 🤞🏼 ### 4/5 — It’s nice *2023-08-04* Taking a star off for the useless icons on the map not telling you what it is. A lot of them just say the category, not giving any details. For example: almost all the food vendors are just called “food”. Doesn’t give you any clue as to what kind of food there is. ### 4/5 — Untold App *2021-09-10* It gets a little slow but so far no problems. Great information and thanks for representing my hometown, Cluj Napoca. I reside in USA now. ### 2/5 — Logging out *2020-01-16* The app logged me out from app. Have no idea why? ### 5/5 — Works great *2019-03-07* Like Untold festival, it gets better every year. I’ve never had any issues. One small feature I’d like to see is a gps map of the park to assist in locating things. See you all in August! ### 4/5 — Works ok *2018-08-04* APP works fine till you try it at 4AM cause it need update every time ### 2/5 — Checking Phone Number Broken *2018-07-26* Tried checking in with a Romanian phone number and a Canadian phone number with no success. “Phone Number Not Valid” appears every time. Please fix this ASAP! ### 4/5 — Could be better *2017-08-01* It would be better if you could register your wristband on the app ### 5/5 — Best App! *2016-08-04* Untold is the best app for in sighting the events hours by hour. I like to use this app to be connected with all events! ### 5/5 — Super *2016-07-27* Good radio, good design and pretty usefull app. LIKE IT! See you at Untold ### 3/5 — Stages *2016-07-21* The app is alright but every stage has tinie tempah on. ### 5/5 — Cluj *2016-07-20* Romania 🇷🇴🇷🇴🇷🇴🇹🇩🇹🇩🇹🇩🇹🇩🇹🇩🇹🇩🇹🇩🇹🇩🌍🌍🌍🇪🇺🇪🇺🇪🇺😘😘😘😘💪💪🏆🏆🏆 ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely difficult to top up *2026-08-10* We were five persons with VIP bracelets. We had to change two wristbands like we have been asked, and for the others we have been able to top up once, and then impossible. Organisation couldn’t help. Thankfully some bars were accepting credit card. However we could have spent way more money if we could pay by card everywhere. We are here to enjoy the festival and relax, not having informaticien studies. The festival was amazing except on this. ### 1/5 — Top up using the app and then I had to wait in a 30 minute queue to do the online top up activation *2025-08-07* I had an unpleasant experience using this app during the Untold Festival. After topping up my wristband through the app, I was surprised to find out that I still had to wait in a 30-minute queue just to activate the online top-up. This completely defeats the purpose of having an app-based top-up system. The process was inefficient, confusing, and left many people frustrated. Please fix this system for future events, an online top-up should be seamless and not require in-person confirmation. ### 1/5 — error *2024-02-08* nu pot să îmi fac cont, ajung până la data nașterii și nu mă lasă să trec mai departe. ### 1/5 — The app does not work *2023-08-05* During busy times the app does not load any information regarding the concert and availability . ### 1/5 — Useless *2022-07-07* It is useless ### 1/5 — Account blocked *2019-12-05* Hi me and my friends just purchased our tickets, entered the details via the app to check in and in end the account was blocked. How can we unblock our account? ### 1/5 — Tot nu merge pe ios 8.4 *2015-07-31* Nu functioneaza aplicatia. Cand dau sa intru la o categorie imi zice "see ya next year" pe ios 8.4 iphone 5s ### 1/5 — Crashes on launch *2015-07-30* Can't even open the app, ### 1/5 — Still not good *2015-07-26* Tot nu merge. Daca vreau sa deschid ceva( artis, stage etc) apare mesajul see ya next year. ### 1/5 — Nu se deschide!!! *2015-07-25* iPhone 5 / iOS 7.2.1 - Nu se deschide!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Super *2026-08-06* Impeccable ### 5/5 — The best *2025-08-11* Best festival in the world. Amazing App, Updates in real time. ### 5/5 — Words cannot describe the feeling of Untold! *2025-08-10* Wonderful ❤️❤️❤️ ### 5/5 — The error after the update *2025-06-17* Hi guys. Please fix the app, after the update there is a trouble with lang file “ru.json”. the app is not working for me right now ### 5/5 — Outstanding!!! *2024-08-09* I won’t forget this experience!!! Absolutely amazing!!! Thank you to all the team who contributed to make this festival happen 🤩😎🥳 ### 5/5 — A place of love *2024-06-10* Poartă spre vibrația muzicii, al basului piciorelor învârtit, amintirile împărtășite din dor, cu oamenii dăruitori, frumoasă poveste nespusă așteptat, prin dansat de echitat! ### 5/5 — Very much improved! *2023-08-01* Looks very good ### 5/5 — I like the change *2023-08-01* More easy now to go trough all settings and futures. Well done . Thanks ### 5/5 — Super App, übersichtliche Infos *2019-08-29* sehr gute App, schön übersichtlich und gut strukturiert. die funktion sich seine lieblingsakts als plan zusammenzustellen ist sehr cool 👍 gibt nix zu meckern... ### 5/5 — Nur gut 👌🏼 *2019-07-06* Wird geil dieses Jahr 💪🏼🥳 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*