# UNUM — Layout & Feed Preview — user reviews > 1,788 indexed App Store user reviews of UNUM by UNUM, Inc., rated 4.50/5 from 12,192 ratings. - Source: https://appshunter.io/ios/app/unum-layout-and-feed-preview/id1057252115/reviews - App overview in markdown: https://appshunter.io/ios/app/unum-layout-and-feed-preview/id1057252115.md - Rating breakdown: 5★ 9,651 · 4★ 811 · 3★ 410 · 2★ 287 · 1★ 1,033 ## What do users think of UNUM? Overall sentiment: negative **Pros** - 🚀 Helpful for planning Instagram feed - 📊 Useful analytics and insights - 🎨 Good editing tools - 📂 Ability to manage multiple accounts **Cons** - 🐛 Frequent glitches and bugs - 🔒 Concerns over content ownership rights - 💰 Expensive subscription model - 🤔 Confusing UI changes with recent updates - 🔍 Inability to see Reels and IGTV content in the grid **Commonly reported bugs** - Photos disappearing from planned grid - Inability to log in or connect Instagram accounts - Inconsistent behavior when adding/removing photos **Most requested features** - Ability to plan and preview Stories - Improved grid shifting and rearranging functionality - Better integration with Instagram's latest features - More detailed analytics and insights ## Newest reviews (18 of 1,788) ### 2/5 — PRO subscription *2026-07-20, version 5.63.2* App is asking me to pay for PRO though I already have yearly subscription ### 3/5 — No longer free *2026-06-10* Only paid options ### 3/5 — Problemas de login *2026-04-08, version 5.63.2* Eu amo esse app mas ja tem uns meses que não consigo mais logar meu Instagram, fica aparecendo que to com internet instavel mas ja tentei diversas redes incluindo o 5G, simplesmente nao entra, ja tentei desinstalar e reinstalar mesmo assim o problema persiste, uma pena pq nenhum outro app foi bom o suficiente pra mim ### 2/5 — Always glitching *2026-03-25, version 5.63.0* App never works as it is suppose to, specially online! Pin post don’t register, grid is always messy. ### 3/5 — Massive Bugs *2026-03-23, version 5.63.0* I never take the time to leave a review — probably done it twice in the history of using the App Store. But for a paid for app, this interface is notoriously buggy. I have to sign in and out of the app constantly to try and refresh my feed from our business account. The photos just won’t show up when you hit feed planner — so frustrating ### 2/5 — Constantly loses connection *2026-03-17, version 5.63.0* I have to regularly reconnect the link to feed, and it’s currently showing a weird mix of my current posts in the planner section (missing quite a few), so any future planning is inaccurate - despite paying for membership. Will be deleting this app and moving elsewhere ### 1/5 — Feed planner only displays reels *2026-03-05, version 5.63.0* The space containing the feed planner no longer displays other content than reels. I am unable to see previously posted carousels, for instance. I don’t know what happened, I’ve deleted the space and added it again but it hasn’t solved the issue. ### 3/5 — Já usei muito, mas tô achando a experiência do usuário bem ruim nessas últimas atualizações *2026-03-05, version 5.63.0* Dedé 2018 uso, mas ficou muito difícil mexer no na organização do feed. Antes era só clicar na imagem, clicar no + e vc conseguia adicionar imagens no meio, só puxando da galeria. Agora tem que fazer o uploads, arrastar a imagem apara lá… muito ruim mesmo. Além disso, a gente seleciona as imagens e não tem como de-selecionar, tem que largar tudo o que tá fazendo. Outra coisa, eu tenho muita imagem kkk pra levar umas lá de cima pra baixo, substituir é muito ruim, preciso q poder arrastar, acontece que como a imagem é grande hoje em dia, eu tenho que arrastar mito. Os sistemas de pc permite diminuir o tamanho dos ícones para mexer mais rápido, podia dar pra fazer isso aqui tb. ### 3/5 — Constantly logs me out *2026-03-01, version 5.63.0* Overall a decent app, but the bugs are annoying especially when paying a monthly subscription fee. I ended up canceling it this morning because it wouldn’t load my feed up even though i logged in and out multiple times. I normally don’t write reviews, but y’all gotta do better. Especially if you’re charging people monthly. ### 2/5 — Bad *2026-02-22, version 5.63.0* My uploads were supposed to reset yesterday, February 20th, and now it says they'll reset on the 27th. I use this app a lot and I don't like that you want me to upgrade my plan because it keeps pushing back the reset date for my uploads. ### 1/5 — horrible *2026-02-18* horrible. my instagram constantly disconnects. can’t even use it properly. **Developer response:** Hi! We would love to look into this experience of yours more, as this is not how we want UNUM to be. Our primary goal is to make the work of creators and businesses easier. We would love it if you could send us an email with a screen recording at support@unum.la and we could further look into this problem and resolve it for you. ### 1/5 — worst *2026-02-15, version 5.62.3* We can't use it unless you pay ### 1/5 — Ghosted by customer service *2026-02-04, version 5.62.3* I’m unable to use the app, have asked help from support and have now been ghosted after following up. Would appreciate being contacted in order to use an app I am paying for …. ### 1/5 — Feed berantakan setelah update *2026-02-03, version 5.62.3* Banyak yang post tidak muncul ### 3/5 — New confusing changes *2026-02-01* This app used to be good but all the features that made it usable are gone and now the most basic actions are hard to reach or not functional. I don’t understand recent changes and will be looking for an alternative. **Developer response:** Hi! We would love to look into this experience of yours more, as this is not how we want UNUM to be. Our primary goal is to make the work of creators and businesses easier. We would love it if you could send us an email with a screen recording at support@unum.la and we could further look into this problem and resolve it for you. ### 2/5 — App not working *2026-01-27, version 5.62.3* I purchased it and it worked for this first week which was a good experience. After that, in the past month i tried twice to re sync my account because the feed didn’t load anymore and it simply doesn’t work. Either buttons don’t work or ig feed doesn’t import. Useless, literal waste of money ### 1/5 — Used to be Great *2026-01-27, version 5.62.3* Been using this app for nearly 5 years and up until the most recent update, the app worked great. But now, it’s ridden with glitches and bugs and the new update is just not it. Things take so much longer to load and the app always crashes out. The website and app don’t sync properly together anymore and to do one task is incredibly frustrating. The quality of this app has gone downhill and I hope they revert back to whatever they had before. ### 1/5 — couldn’t even use *2026-01-26, version 5.62.2* had to make a profession account in order to use + why is it so expensive. ## Most critical reviews (10 lowest-rated) ### 1/5 — アカウントが消せない *2026-08-03* 過去に登録したアカウントが消せません。2度もサポートに連絡したのに関わらず、全く消えていません。 アカウント削除のページまで辿り着けましたが、「登録しているメールアドレスを入力して下さい」と表示されるページからメールアドレスを入力するとエラーが出ます。 サポートにメールを送り、アカウント削除完了したと連絡が来ましたが、アカウント情報は消えていませんでした。もう一度メールを送りましたが、「アカウントを完全に削除しました」と連絡来る割には私のアカウントはそのまま残っています。 完全に削除しましたと嘘をついて、本当は個人情報が消せないというのはかなりの問題では？と思います。信用なりません。 ### 1/5 — Too many changes *2026-07-18, version 5.63.2* Can’t crop pictures anymore ### 1/5 — No free option?? *2026-07-07, version 5.63.2* Super frustrating to go through the process of getting an account just to get to a page that forces you to immediately subscribe. I am not even tentatively subscribing to something that hasn’t let me seen what it is or what it does or if I even like it. What a waste of time! ### 1/5 — Cannot link to ig account *2026-06-26, version 5.63.2* I tried several times but it doesnt work and keep telling me try log-in again and again with this price yearly subscription???? Waste of my time ### 1/5 — Used to be good *2026-06-10, version 5.63.2* I used to love this app. Had it for years. Now with the update it is all just a mess for me. All planning is all over the place and in different places. The insights dashboard does not work. I have been in touch with customer service for weeks to get some help to get back to an organised state but they stopped replying. ### 1/5 — Disappointed *2026-04-14, version 5.63.2* Content and feed plans randomly all disappeared losing entire days of completed work. Support team are now unresponsive. ### 1/5 — useless without subscription *2026-04-13, version 5.63.2* Used this app for years now and have always loved it. I have only ever connected one personal account but now if I want to use it I need to pay for a full subscription with all the business features. No reason I shouldnt be able to connect and import one personal account to continue using the exact same features I always have. Totally understand it for business purposes, but super frustrating that one of my fav apps is now useless unless i pay $48 ### 1/5 — ESTAFA ESTAFA ESTAFA *2026-03-21, version 5.63.0* Acabo de subscribir periodo de prueba de 3 días con continuidad pos el trial period. No ha pasado ni una hora y me di cuenta al probar la app que no cumple con lo que yo necesito y por lo tanto le di de baja. Me han cobrado el mes, y vuelvo a decir que solo he gastado menos de una hora del periodo de prueba de 3 meses. Entiendo que el periodo de prueba es justo para eso, probar antes de comprar. He intentado el app support y ahí dice que no existe. Quién es responsable o se hace responsable por este tipo de estafas? No debería App Store filtrar este tipo de apps con políticas engañosas? Uno se cree que está en un lugar seguro y en realidad aquí todo pude pasar sin que nadie se haga responsable ### 1/5 — Used to be good *2026-03-13, version 5.63.0* I used to love this app. Had it for years. Now with the update it is all just a mess for me. All planning is all over the place and in different places. The insights dashboard does not work. I have been in touch with customer service for weeks to get some help to get back to an organised state but they stopped replying. ### 1/5 — unusable *2026-03-09, version 5.63.0* always getting logged out from my ig + they force you to pay to for features that used to be free. this app used to be PHENOMENAL and i used to recommend it to everyone, but the way they have shifted in recent years with the expensive subscriptions etc makes it not worth it. clearly many people feel this way from the many recent 1 star reviews. If you care about your apps users make it more accessible. ## Most praised reviews (10 highest-rated) ### 5/5 — Figish *2026-08-16, version 5.63.2* GoonNifty900 approved ### 5/5 — Decepção *2026-06-09, version 5.63.2* Terceira vez que faço uma assinatura e não consigo usar.. eles deixam eu usar por um tempo depois fica dando pra assinar, mesmo clicando em restaurar não liberam as ferramentas pra mim. E paguei por um ano, tem nem 1 mes que estava usando. Fiquei meses sem assinar pq das 2 últimas vezes foi a mesma história. Sacanagem demais! ### 5/5 — So good *2026-01-26, version 5.62.2* Thank you for listening to my concerns and making the changes I requested. I truly appreciate it, and I feel confident continuing with your annual subscription. Thank you very much.❤️❤️ ### 5/5 — I love this app *2026-01-21, version 5.62.1* UNMUM! This app is soooo very useful. It helps me with writing messages, captions. I recently subscribed for one year and I can say it’s totally worth it 😍 Highly recommended! ### 5/5 — Atualização horrível *2026-01-20, version 5.62.1* A atualização ficou MUITO ruim. Está atrapalhando demais o meu trabalho! ### 5/5 — They really listen to their customers! *2026-01-13, version 5.62.0* Here fixing my low star review after an update that many people hated and they literally asked me what I need back and did it. The “move down” button is back paper! 😂 Bravo! ### 5/5 — Bottom gird shuffle arrow missing? *2026-01-04, version 5.60.0* I love this app and use it all the time however I recently jumped back in to the app and can’t find the shuffle arrow in bottom right hand side of the grid? This is such a useful function and it seems to be missing now? ### 5/5 — Paid features have been broken for 2 month *2026-01-03, version 5.60.0* UNUM is a critical tool for me so I’m very disappointed by the current state of the app ### 5/5 — Great app *2025-10-20* It’s a great app so far, I’ve pretty much looked at every single feed preview type of app on the App Store, and this is the best one in my opinion so far. **Developer response:** Hey! Thank you so much for the positive feedback, this truly means the world to us :) We can't wait to see your photos! Hashtag #unumcloud for the opportunity to be featured! Let us know if you ever have any feedback at support@unum.la! Have a great day and thanks for being a part of the UNUM Fam! If you have suggestions or requests, you can easily send them here: https://unum.nolt.io/top ### 5/5 — Amazing app! *2025-10-04, version 5.53.2* Thank you for creating such an amazing app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*