# UOB SME — user reviews > 74 indexed App Store user reviews of UOB SME by United Overseas Bank Limited Co., rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/uob-sme/id1486695258/reviews - App overview in markdown: https://appshunter.io/ios/app/uob-sme/id1486695258.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (20 of 74) ### 2/5 — Always having connection issue *2026-02-20, version 9.6.1* Having a lot of issues with the connection on both the app and UOB online. After submitting for confirmation, the app will just hang and I do anything. Similar on the website via laptop, always no connection. Please have it tested and do something about it ### 2/5 — User Friendly *2025-09-29, version 9.4.0* I understand that UOB SME and UOB TMRW are different platforms, but I strongly feel that the UOB SME app would be much more user-friendly if it allowed integration with the phone’s contact list. This would make PayNow transactions easier and more seamless, especially for business users who make frequent payments. Hope this feature can be considered in future updates. ### 1/5 — not user friendly *2025-06-29, version 9.2.0* cannot export or share receipt in app. if use website then u click export pdf the browser tabs is not open up seperately then if u want to go back to banking, you will logged out automatically. very bad experience👎🏻 ### 1/5 — 服务器烂 *2025-06-02, version 9.2.0* 维修好几天 也没给通知 问了明天会好 结果等3天还维修好‼️ ### 1/5 — Improvements needed *2025-05-27, version 9.2.0* The type field is small and difficult to type for a start. Good luck if you have a long password. Secondly, there is always a small lag whenever you switch from one field to another or just submitting. I have used other bank apps but this is one is the least user friendly ones. ### 4/5 — Interface Design *2025-05-22, version 9.0.0* The design in the app could be much much better and minimalist. The page design inside quite outdated if compare with others bank app. Please make some adjustments on colour or design of it. Thanks UOB! ### 1/5 — App is slow to load *2025-05-21, version 9.0.0* The app is atrocious it takes forever to open secure token Extremely frustrating to use, worst yet the branches refuse to provide any physical tokens. ### 1/5 — What a clownshow. *2025-05-15, version 9.0.0* - Can’t select a special characters in passwords in 2025. - account creation and login enable apple password integration but don’t actually integrate so you’re stuck - Can’t paste from password manager either, meaning you have to manually type a 24 letter password. It’s 2025 and maybe outsourcing IT and collecting profits has gone too far. @Ho Ching needs to have a 4am call with these clowns. ### 1/5 — Poor support of FaceID *2025-04-05, version 8.1.0* Turned on FaceID and it worked for a few days. After that, the option to login using FaceID disappears. What’s going on? ### 1/5 — Bare Minimum, Overpromised Brand *2025-03-19, version 7.1.0* 1. UI/UX is definitely below my expectations especially UOB as a brand. Definitely need to look into getting a more capable team. 2. App is so buggy. Tested on iPhone 16 Pro Max 1TB on iOS18.3.2 often hangs without any text. Had to quit the app and restart very often. 3. Consider activating paste option for password field on login page, as most companies use complicated passwords saved on password management apps. That should improve the login experience. 4. Consider allowing change of userID on a set number of times per year to avoid compromised accounts continue to remain exposed. 5. If your App development team requires help, feel free to reach out to us for consultation. ### 2/5 — Primitive app *2025-03-01, version 7.0.1* Not user friendly and slow. ### 1/5 — Terrible user experience *2025-02-22, version 7.0.1* Every single action and user has to wait for it to load. Takes ages to just do a simple transaction. Makes it a kind of phobia for me to open the app each time and to go through all of it. ### 3/5 — Mediocre App *2025-02-12, version 7.0.1* UI is so-so. Encountered issues where I am unable to authorize transactions as my token Pin contains a zero, and the keyboard presented to me has the zero cut off. It’s very frustrating ### 1/5 — Pls revert to version before latest update *2025-02-10, version 7.0.1* The app was great until the latest update where taking a screenshot immediately logs you out of account. Pls consider undoing this feature—makes it such a hassle having to log in over and again ### 1/5 — Trash app keep lagging *2025-01-17, version 7.0.1* Trash app keep lagging ### 1/5 — Very slow *2024-11-18, version 6.0.0* Apps keep loading loading loading ### 1/5 — Buggy, slow *2024-11-13, version 6.0.0* Always bugging, stopping, returning errors. A nightmare ### 1/5 — No receipt ，No Bank Statement Softcopy ， always lagging… *2024-08-22, version 5.3.1* No receipt ，No Bank Statement Softcopy ， and lagging always ### 1/5 — Lack of Features *2024-08-13, version 5.3.1* This app is practically the same as Infinity. But you are severely restricted in both apps. Very little you can do in terms of account customisability. Adjustments to notifications have to be submitted via a physical form at a physical banking outlet. UOB also does not issue e-statements. Online banking only allows you to export transactions into a csv. The app also tries to compensate with various security features like using virtual keyboards almost everywhere and introducing slight delays ~500ms to debounce user interactions. Overall very poor user experience from a company making billions per year. I would say go for one of the digital banks if you want to self service and get things done fast. ### 1/5 — Login system issue *2024-05-15, version 5.0.0* Always having a issue of logging in and platform response time very slow ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot perform alot of functions on app *2026-06-28, version 10.5.0* Payroll only can perform on web. ### 1/5 — Non Intuitive *2026-01-28, version 9.6.1* Illogical sequencing. Transaction date (latest) should show before statement date. Please refer to review by Lawongv 2023 post. Nothing much seems to have improved since. ### 1/5 — Unbelievable… *2026-01-20, version 9.6.1* Feel like pulling my hair out whenever I have to use this app. DBS and OCBC mobile apps are far superior. I receive errors when trying to PayNow via QR. Can’t even copy-paste on UOB SME, every field requires manual entry. What…. ### 1/5 — App keep crashing cant login *2026-01-09, version 9.6.1* It seems like the app is not compatible with ios 26 yet, can u please fix it asap??? ### 1/5 — Awful. *2026-01-07* I’ve never seen an app try harder to make life miserable for its users. It actively blocks the use of password managers by implementing non-system keyboards and disabling the paste function. Tough to imagine a more irresponsible set of UI choices from a bank that claims to be concerned with its customers’ security. Avoid at all costs. ### 1/5 — Slow and lagging when open app *2025-11-26, version 9.6.1* This app is very slow and lagging while opening, when the wifi is not stable it loading forever Inconvenience while using it ### 1/5 — Zero star *2025-10-29, version 9.5.0* Super complicated during set up ### 1/5 — IOS26 update make the app unusable *2025-10-03, version 9.4.0* After iOS26 update the bottom bar keep moving when we scroll the page. Make it totally unusable. Hard to touch certain button ### 1/5 — Lousy app *2025-10-03, version 9.4.0* The most lousy Business Bank application. Complicates, vary lag. ### 1/5 — Faulty app *2025-08-29, version 9.3.0* App completely stops functioning after latest iOS update. Login through phone (app buffers then shuts down automatically), unable to enable access to my computer via my phones notifications (unable to generate login code after keying in the Infinity Secure code.) ## Most praised reviews (10 highest-rated) ### 5/5 — Ease of use *2024-01-12, version 4.5.0* It's incredibly user-friendly, with an intuitive interface that simplifies navigation. The app not only offers a seamless user experience but also prioritizes security, providing great peace of mind. Managing business finances has never been so easy and secure. ### 5/5 — Good *2024-01-03, version 4.5.0* Good useful and convient Use friendly, it has Chinese condition I like it ### 5/5 — Fast and respond *2023-12-30, version 4.5.0* Will recommend to friend ### 5/5 — Great Business App for SME *2023-12-26, version 4.5.0* User friendly and functions are easy as it is, payments are received and simplified to pay suppliers Great app for SME to use ### 5/5 — UOB SME *2023-12-20, version 4.5.0* The app provide easy and seemless ways to transfer money ### 5/5 — Helpful, useful and intuitive *2023-12-14, version 4.5.0* I founded my company in May 2023. I opened UOB SME account online and started using the app ever since. It’s easy to use and its features have helped tremendously in managing my company finances. The staffs at UOB, on the phone and at the branches were helpful too. ### 5/5 — Good UIUX *2023-12-14, version 4.5.0* Efficient and Good UIUX. Easy to use. ### 5/5 — User friendly *2023-12-14, version 4.5.0* It’s easy to use and seems more user friendly compared to other bank apps. ### 5/5 — UOB app Review *2023-11-21, version 4.3.0* The UOB SME app is rather simple and user friendly to use. ### 5/5 — Convenient and Easy to Use *2023-11-21, version 4.3.0* The UOB SME App is a great tool for business owners as it provides an easy platform to access our corporate accounts on the go. I’m able to manage my company accounts anytime and anywhere, making it easier to manage things with my finance team. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*