# UOB TMRW Indonesia — user reviews

> 22 indexed App Store user reviews of UOB TMRW Indonesia by United Overseas Bank Limited Co., rated 4.30/5 from 169 ratings.

- Source: https://appshunter.io/ios/app/uob-tmrw-indonesia/id1472320289/reviews
- App overview in markdown: https://appshunter.io/ios/app/uob-tmrw-indonesia/id1472320289.md
- Rating breakdown: 5★ 130 · 4★ 9 · 3★ 5 · 2★ 1 · 1★ 24

## Newest reviews (3 of 22)

### 1/5 — App crashed

*2022-06-24*

This app crashes everytime it’s tapped to run. Please quickly fix this.

**Developer response:** Hi todaysupp, sorry for the inconvenience, please try to update your app to the most updated version and check whether the issue persist. If you see similar issue, kindly let us know your device type and os version for further checking. Thanks!

### 1/5 — Sangat ribet merepotkan

*2021-03-25*

Aplikasi perbankan lucu, ribet login terus setiap masuk tdk seperti app perbankan lainnya yg pake pin udah gitu fiturnya sangat minim gak fungsional malahan seperti aplikasi baca berita embed semua isinya, kirain app perbankan international bakalan lebih ok dari jenius from btpn, ternyata sangat jauh beda, tampilan jelek membingungkan gak fungsional, entahlah saya kira app perbankan ini ngga bisa buat daily use sangat tidak recommended

**Developer response:** Hi Irfan8gb, Mohon maaf atas ketidaknyamanannya ya. Kami akan selalu mengembangkan produk dan layanan TMRW agar bisa memenuhi kebutuhan perbankan kamu. Nantikan update dari TMRW ya. Terima kasih.

### 1/5 — Worst

*2020-05-22*

Just bc free go pay 100k and now application totally can’t use ...i can’t withdraw my money there😒

**Developer response:** Hai lie alice,
Mohon maaf atas ketidaknyamanannya. Kami menyadari adanya gangguan teknis dan telah kami tangani. Kamu sudah bisa mencoba login kembali. Jika masih terkendala, hubungi kami di 14008 atau UOBcare@uob.co.id. Terima kasih

## Most critical reviews (10 lowest-rated)

### 1/5 — Reward+ menu is unusable

*2025-09-14*

Crashes every time when i tried to access the rewards menu

**Developer response:** Hi Sugitoajaib, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to UOBcare@uob.co.id along with the contact details so that we can check. Thank you

### 1/5 — Pelayanan yang kurang maksimal

*2025-09-02, version 18.6.12*

Kartu kredit belum diaktivasi sudah diblokir, ditanya kenapa terblokir via cs telepon tidak ada jawaban jelas. Proses buka blokir 12 hari kerja (lama banget padahal kartu mau dipakai) minta ganti terbitkan kartu baru tidak dikasih, minta percepatam pembukaan blokir masih harus menunggu. Apaan banget gak jelas

### 1/5 — Han

*2024-11-08*

Since update to ios 18.1 uob tmrw always ask for sms otp and email otp and new secure pin whenever i log in. Pls update the bug

**Developer response:** Hi WW003, sorry for the inconvenience. We will convey your feedback to the relevant team. We will always try to improve TMRW's services and features to meet your needs!

### 1/5 — App tidak bisa login lewat ponsel, dan reset password tidak jalan

*2024-04-21*

Ini App tdk berguna sekali, error terus..

Login lewat OTP setelah masukkan OTP dapet pesan “Error - the data couldn’t be read because it isn’t in the right format”.

Saya mau reset password, sudah di halaman terakhir pas untuk ganti password dan tombol “lanjut” kalau di pencet tidak terjadi apa2.

Developer kalian kalo kerja yang benar dong…

**Developer response:** Hai DanielSia7, maaf atas ketidaknyamannya. Feedback kamu akan kami sampaikan kepada tim terkait. Kami akan selalu berusaha meningkatkan layanan dan fitur TMRW untuk memenuhi kebutuhan mu.

### 1/5 — The worse banking system ever

*2024-04-05*

Basically the app can only do very basic banking system could ever do, mostly you can only view your account not much in doing other transactions. This Bank are not very advanced in their banking technology.

**Developer response:** Hi Apricute, sorry for the inconvenience. We will convey your feedback to the relevant team. We will always try to improve TMRW's services and features to meet your needs. Wait for updates from TMRW!

### 1/5 — App always error

*2023-12-26*

The app is veru buggy, always get error when trying to log in without clear explanation why the error is happening. When trying to use forgot password also error. I have no way entering the app to pay for my credit card. No customer service chat function on the login page so no way to contact cs, need to login first before can contact cs. Sending error log has no effect at all.

**Developer response:** Hi Oddesuy, we are sorry that you're having issues with the app. Can you write to us at UOBcare@uob.co.id with the subject "AppStore review: Oddesuy" Kindly include a description of the issue you are facing, screenshot of the problem and your username. We will investigate immediately & solve the issue. Thank you

### 1/5 — aplikasi gk guna

*2023-12-05, version 15.3.1*

sekian lama pkk citibank gk masalah .. ini pakai uob habis pulsa telp uob call center ttp aja gak bisa daftar ! parah banget ni CC !

### 1/5 — Bug

*2023-11-24*

Can’t process the registration and keep popping error

**Developer response:** Hi Apricute, sorry for the inconvenience. We will convey your feedback to the relevant team. We will always try to improve TMRW's services and features to meet your needs. Wait for updates from TMRW!

### 1/5 — Please Revert to Previous Version

*2023-11-01*

Setelah update malah tdk bisa login. Sebelumnya selalu lancar, walaupun appnya saya pakai di luar Indonesia. Mohon diperbaiki. Terima kasih.

**Developer response:** Hai Mikasand, Maaf atas ketidaknyamannya. Feedback kamu akan kami sampaikan kepada tim terkait. Kami akan selalu berusaha meningkatkan layanan dan fitur TMRW untuk memenuhi kebutuhan mu. Nantikan update dari TMRW ya!

### 1/5 — Buggy

*2023-11-01*

App has been buggy since mid-October 2023, cannot transfer or use the app without error messages constantly popping up. Please fix it asap

**Developer response:** Hi Josiah, Sorry for the inconvenience. We will convey your feedback to the relevant team. We will always try to improve TMRW's services and features to meet your needs. Wait for updates from TMRW!

## Most praised reviews (9 highest-rated)

### 5/5 — Tranfer Other Bank

*2026-06-07*

It’s easy n fast.

**Developer response:** Thank you Edub35672 for your appreciation for TMRW! We're glad you enjoyed your experience with TMRW. We will always try to provide the best service for you. If you have suggestions for TMRW services, chat with us on the application. Stay tuned for updates from TMRW!

### 5/5 — Compliments

*2025-03-12*

This app is easy to use, provides comprehensive information, and meets banking needs (mudah, lengkap informasinya, memenuhi kebutuhan perbankan) I’m happy with this app 👍

**Developer response:** Terima kasih ya Wim atas apresiasimu untuk TMRW! Kami senang kamu menikmati pengalaman kamu dengan TMRW. Kami akan selalu berupaya memberikan layanan terbaik untukmu. Jika kamu ada saran/masukan untuk layanan TMRW, chat kami di Aplikasi ya. Nantikan terus update dari TMRW ya!

### 5/5 — Ok

*2024-12-12*

Ok

**Developer response:** Terima kasih ya Palpero255 atas apresiasimu untuk TMRW! Kami senang kamu menikmati pengalaman kamu dengan TMRW. Kami akan selalu berupaya memberikan layanan terbaik untukmu. Jika kamu ada saran/masukan untuk layanan TMRW, chat kami di Aplikasi ya. Nantikan terus update dari TMRW ya!

### 5/5 — review

*2022-11-25*

aplikasi sangat mudah digunakan, dan mudah di mengerti. tampilan sangat eyecathing. running lancar tidak lemot. mantap pool pokoknya!!

**Developer response:** Terima kasih ya maulida12 atas apresiasimu untuk TMRW! Kami senang kamu menikmati pengalaman kamu dengan TMRW. Kami akan selalu berupaya memberikan layanan terbaik untukmu. Jika kamu ada saran/masukan untuk layanan TMRW, chat kami di Aplikasi ya. Nantikan terus update dari TMRW ya!

### 3/5 — Cukup Buruk

*2025-02-11, version 17.12.3*

Aplikasi sering error, chat live yang tujuannya membantu sangat membingungkan. 

Tolong di perbaiki sistemnya, termasuk didalamnya service pada contact center.

### 3/5 — Keep crashing IOS 15.6

*2022-08-15, version 5.2*

Please fixed

### 2/5 — Almost useless App

*2025-02-17, version 17.20.0*

Setiap kali login, selalu request kode OTP yg dikirim melalui SMS. Apabila sedang berada di luar Indonssia, ini sangat tidak menyusahkan karena international roaming harus aktif dan bisa sangat mahal. App tidak bisa digunakan untuk aktifasi kartu. UOB Indonesia sangat terbelakang dalam segi service, sangat jauh dengan UOB Singapore

### 2/5 — Good features but unreliable

*2024-07-23, version 17.8.0*

Signed up because my friend in SG raved about TMRW. Maybe its the Indo version- its so unreliable. Logging in often takes ages or doesn’t even go through at all. Onboarding was painful and neither branch nor call center rep could resolve it for me. The app itself is actually pretty good, I really like that the app prompts automatic screenshot and gallery save for receipts.

### 2/5 — Belum siap launching

*2024-02-02, version 15.3.1*

Error yang sering terjadi adalah gagal login dengan notifikasi error. Menurut saya aplikasi UOB ini masih belum siap launching. Response time antar window antar module masih lama. Dan sering error yang membuat kita harus uninstall dulu baru install lagi sesuai tanggapan call center saat dihubungi kenapa aplikasi baru dipake sudah sering error.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
