# UPaisa — user reviews > 43 indexed App Store user reviews of UPaisa by Pak Telecom Mobile Limited, rated 2.70/5 from 37 ratings. - Source: https://appshunter.io/ios/app/upaisa/id1536734651/reviews - App overview in markdown: https://appshunter.io/ios/app/upaisa/id1536734651.md - Rating breakdown: 5★ 11 · 4★ 3 · 3★ 0 · 2★ 5 · 1★ 15 ## Newest reviews (10 of 43) ### 1/5 — Why you added permanently notification? *2024-06-22, version 1.25* On app icon you guys added permanent notification that we notice all the time there is notification on upaisa app but when login there is no notification, good marketing technique but it’s irritating all the time that we have pending notifications ### 1/5 — Terrible *2024-02-25, version 1.22* Terrible app. Continuously crashes on 15 pro max. ### 1/5 — Bad app *2023-09-28, version 1.20* Really bad app, cannot login always error cankot connect to server. An error occurred. Where is the developer? Correct it plz ### 1/5 — App Crash *2023-08-16, version 1.19* When i send the money just confirm the amount automatically app has been closed i try too much time but app crash every time kindly solve the issue as soon as possible…otherwise i will close my account in upaisa ### 1/5 — Last app Update *2023-08-13, version 1.19* After installing the mist recent update upaisa app is getting crashed every time i send money to some other account restarted my iphone but its nor working ### 2/5 — Ali Raza Samejo *2022-10-22, version 1.10* Upaisa not sending OTP Nowadays Please fix this problem soon as soon possible ### 1/5 — Pathetic *2022-08-24, version 1.10* It’s quite strange and shameful that AppStore let them put their App(UPaisa) here. It’s not even working. ### 1/5 — App crashes *2022-04-17, version 1.8* Trying to recharge my M-Tag, the app is continuously crashing. ### 1/5 — very bad app not working *2022-03-13, version 1.7* hi i am shakeel just one day work upaisa app after not working when i open show (an error occurred, please try again) from 8 days i have this problem i call him 7777 and i chat in upaisa app on facebook but my problem is not fix . i have Iphone 11 pro max . ### 1/5 — Need more hard work *2021-08-06, version 1.4* I just downloaded the app and it’s a piece of crap When it asks for cnic issuance date , no numbers open up. I tried multiple times . Nothing worked fir me on iOS ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work at all *2026-05-05, version 1.40* I have been using Upaisa app for sometime now. I am in the uk at the moment and since I have arrived, Upaisa app doesn’t work at all. I tried to switch off the location and used vpn too but no luck. Upaisa’s customer support is awful and unprofessional to say the least. They have no clue whatsoever about the issue. They only give you reasons based on their assumptions. I have a handsome amount in Upaisa account but have no access to my funds. ### 1/5 — App not working! *2026-03-10, version 1.39* Yes my app is not working since last week and I can’t call the helpline as I’m abroad! Very unreliable ### 1/5 — App not *2026-03-06, version 1.39* Cannot open app , says service is unavailable, try again later ### 1/5 — Defective APP - Useless *2026-02-02, version 1.38* I cant even log in to my own Upaisa app in IOS. I called customer service who assured me to fix the issue within 24 hours. It seems no one cares. What a disappointing experience. ### 1/5 — Ghatiya service *2025-11-14, version 1.37* 3rd class service ### 1/5 — Poor Experience and Unfair Deduction *2025-10-24, version 1.37* I’m very disappointed with my recent experience using UPaisa. I activated the Rs. 450 package, but Rs. 900 were deducted from my account instead. I reached out to customer support, but didn’t receive any proper assistance. This kind of service creates distrust among users. UPaisa really needs to improve its system transparency and customer support to maintain credibility. ### 1/5 — Biometric error Unable to Register *2025-05-17, version 1.35* On iphone 16pro, 1x lens cannot focus on fingerprints up so close, the app is not designed to automatically switch to 0.5x lens to focus. Unable to register ### 1/5 — Worst app ever *2025-02-19, version 1.33* Worst app ever, didn’t work properly ### 1/5 — Signup problem *2025-02-06, version 1.32* Id card issue date problem bekar app hai ### 1/5 — Nill customer service *2024-07-01, version 1.25* Unprofessional staff when complaint have to wait for 10 days then have to call again. Upaisa same like Nawaz Shebaz and Zardari running a system of Pakistan ## Most praised reviews (10 highest-rated) ### 5/5 — Good App *2025-10-26, version 1.37* I use it because it has zero fees for utility bills ### 5/5 — Notification is showing in app icon *2024-06-21, version 1.25* In aap icon notification is showing (1) is written in the right corner. It’s happens when we have any notification in any app but I opens it many times but still it’s appearing and there is no update inside the application. Same thing is happening with UPTCL app sometimes it’s appears and sometimes disappears but on upaisa it’s continuously appearing fix this issue please I always thought that there is some message. Thank you ### 5/5 — Working Now *2024-02-26, version 1.22* Application is working properly, I think this will only work if you scan the same fingers on which your sim is registered. I purchased super card recently from this application and from now on I will purchase packages from this application. ### 5/5 — Slowest application ever *2023-10-07, version 1.20* I’m not sure why these applications are slow ### 5/5 — He’d *2022-06-27, version 1.9* Jhdafn ### 5/5 — Upaisa *2021-08-18, version 1.4* Best App for money transfer and bundles, simple design,quick and responsive, outstanding support. Hats off to the team for providing digital services in simplistic design. ### 4/5 — Login issue *2025-02-18, version 1.32* The app not allow to login keep saying unable to connect even the internet is connected still please fix this problem 😒😳 ### 4/5 — A great beginning *2021-10-13, version 1.5* Am using two apps and find UPaisa efficient and user friendly. So far no hick ups or access difficulty. It’s an extra security features that alerts you as soon as one logs in. Am sure a good team could make it better. ### 3/5 — Missing biometric log-in *2022-02-14, version 1.7* Log-in with face or fingerprint is an essential feature for financing apps but this app still does not have this feature even after getting few updates. ### 3/5 — Can’t update in iPhone6 *2021-08-16, version 1.4* Please update for iPhone 6 Can’t update in iPhone 6 UPaisa apse request hai k iPhone 6 me update nahi ho rahi --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*