# Upcar - Car Rental Platform — user reviews > 22 indexed App Store user reviews of Upcar by Upcar, Inc, rated 4.70/5 from 275 ratings. - Source: https://appshunter.io/ios/app/upcar-car-rental-platform/id6723883805/reviews - App overview in markdown: https://appshunter.io/ios/app/upcar-car-rental-platform/id6723883805.md - Rating breakdown: 5★ 247 · 4★ 3 · 3★ 4 · 2★ 0 · 1★ 21 ## Newest reviews (3 of 22) ### 1/5 — Recent rental and new customers *2025-12-11* My recent rental experience with Upcar and Concord Rent A Car was unsafe and disappointing. The car overheated the entire time , had no coolant, and wasn’t usable. I was promised a full refund but ended up with extra fees instead. Sharing this so others can stay aware and safe. ### 1/5 — Shady operations *2025-11-14* Do not recommend! Ran by an Indian tech bro leeching off gig workers. You’re not a business man, you’re a jag off ### 1/5 — THE WORST *2025-11-12* DO NOT WASTE YOUR TIME THEIR CUSTOMER SERVICE IS MOT EXISTENT THEY WILL MAKE YOU REGRET SINGING UP GO TO TURO ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t work *2026-08-20* Terrible ### 1/5 — Not recommended for hists *2026-08-15* No rentals and been 6 mo plus. I do have full rented vehicles in Turo!. ### 1/5 — There is NO CUSTOMER SUPPORT *2026-08-04* I have been actively renting for two weeks. I created a support ticket in-app dating back to a few days before my first rental. I have created two more tickets and sent four emails to support. I have received NO response after 15 days and 7 messages. Seems like I'm not the only one... ### 1/5 — horrible do not trust *2026-07-15* TOOK 1K IN FUNDS AND IS YET TO RETURN IT ### 1/5 — Took my money and got silent *2026-07-15* At first they said they confirmed my booking. Right after 30 min, they cancelled my trip!! Not from host but from themselves. And they took my money, didnt share any information why i got cancelled! Tried to call them multiple times and mailed them too, they dont answer to any of these. Dont waste ur money and time here ### 1/5 — very baaddd *2026-06-22* very baddd company **Developer response:** Askoispiryan, sorry to see this. "Very bad" tells me you had a rough experience, but not what went wrong, and I'd genuinely like to understand and fix it. Email support@upcar.ai with the details and reference this review, and we'll make it right. — The Upcar Team ### 1/5 — Poor Host support *2026-05-10* Signed up as a host on Upcar and the experience has been extremely frustrating so far. The app calendar dates do not work properly, making availability management difficult. I was also unable to create message templates, and despite sending several messages to support, I never received a response. On top of that, booked trips were cancelled without any explanation or information provided. Payments are extremely delayed — hosts may wait almost a month after the trip ends to receive funds. I also submitted a toll invoice after a month and a half, and it was refunded/rejected without any reason or communication. Overall, poor support, unreliable systems, and lack of transparency make this platform very difficult to recommend for hosts. **Developer response:** Proudpak, thank you for taking the time to lay this out, and I'm sorry the host experience has fallen short, especially going unanswered when you reached out. That's not the standard we hold ourselves to. We've identified the calendar and availability issues you hit, and fixes are already being built out. Your note on message templates is logged as a feature request our team is reviewing. For the delayed payout, the rejected toll invoice, and the cancelled trips, I want to get you real answers — please email support@upcar.ai with your host account name and reference this review, and we'll look into each one directly. Hosts are the core of Upcar, and feedback like this is exactly how we fix what's broken. — The Upcar Team ### 1/5 — Abylaikhan *2026-03-02* I done every verification and booking car and one day ago, Upcar canceled my trip **Developer response:** Abylaikhan, I'm sorry your trip was cancelled after you'd completed every verification, and even more so that it happened with no explanation. Getting that far and then being left in the dark isn't right. I want to get you a clear answer on what actually happened and, if everything checks out, help you get back on the road — please email support@upcar.ai with the email or phone number on your account and reference this review, and we'll look into it directly. Thank you for giving Upcar a try, and for taking the time to share this. — The Upcar Team ### 1/5 — A terrible experience *2026-02-02* I literally am having my information stolen from this company I tried to book a car not realizing my card was locked then I fell asleep woke up and realized the transaction failed I reached out and they said I wasn’t approved to drive for some reason never gave me a reason now I’m seeing they are trying to run the charges to my credit these guys are con artist beware ### 1/5 — Sky high prices *2026-01-05* Just like turo if not worse just because we are in the bay area they want to charge way to much to rent a car its way over priced ## Most praised reviews (9 highest-rated) ### 5/5 — Gracias Juana por tu ayuda *2026-08-02* 👍🏻 ### 5/5 — Great Car Share Marketplace *2026-06-08* Upcar is incredibly easy to use and offers a smooth, straightforward experience from beginning to end. The platform is intuitive, the process is simple, and everything works exactly as expected. In my experience, it is even better and more convenient than Turo. I highly recommend Upcar to anyone looking for a reliable and hassle-free car-sharing platform! ### 5/5 — Car *2026-04-07* The best page to rent a car ### 5/5 — Best Host platform *2026-04-02* 100% earnings! Better than Turo! ### 5/5 — Better an Turo *2026-03-29* Very easy to use. After using Turo for 8 Years they, I find this app faster, better, cheaper. Highly recommended. ### 5/5 — Value for money *2025-09-29, version 1.7.0* Smooth driving experience, excellent mileage and love the modern design App. ### 5/5 — Smooth booking experience, very convenient *2025-09-24, version 1.6.9* I’ve been using Upcar for a while now and the experience has been really good. The booking process is simple and quick, and I like how the app feels clean and easy to navigate. Payments and extensions are hassle-free, and the car options are pretty decent. A few small things can still improve, but overall it’s been reliable and has made renting a car much easier for me. Definitely worth trying! ### 5/5 — Greatly Start Up App *2025-06-12* Amazing App way better than TURO these guys are the future in the space ### 3/5 — Not working *2026-03-06* I'm trying to get my driver's license verified, but it's not working, I've tried several times already. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*