# UpCleaner: Clean Photo & Video — user reviews > 167 indexed App Store user reviews of UpCleaner by TRIUMPH GAMES (HK) LIMITED, rated 4.50/5 from 7,879 ratings. - Source: https://appshunter.io/ios/app/upcleaner-clean-photo-and-video/id6444924676/reviews - App overview in markdown: https://appshunter.io/ios/app/upcleaner-clean-photo-and-video/id6444924676.md - Rating breakdown: 5★ 5,755 · 4★ 1,036 · 3★ 527 · 2★ 200 · 1★ 306 ## What do users think of UpCleaner? Overall sentiment: negative **Pros** - 🚀 Efficient cleaning - 💡 Useful features - 👍 Easy to use **Cons** - 🐛 Bugs and crashes - 💰 Misleading pricing information - 🔒 Privacy and security concerns **Commonly reported bugs** - App freezes and crashes during use - Compatibility issues with older devices - Subscription charges despite 'free' claims **Most requested features** - Clearer pricing and subscription details - Improved customer support and cancellation process - More transparency about data usage and privacy ## Newest reviews (14 of 167) ### 3/5 — Don’t like this *2025-05-21, version 2.1.3* It is hard to figure out what it is doing! ### 5/5 — Buena *2025-05-08, version 2.1.3* Expectacular ### 5/5 — Lista *2025-04-29, version 2.1.3* Contenta con el app ### 5/5 — Thanks for your *2025-04-29, version 2.1.3* Excellent ### 5/5 — Foto *2025-04-19, version 2.1.2* Perfecto para borrar ### 5/5 — Store of translation *2025-04-11, version 2.1.2* Good ### 5/5 — Clean Up *2025-04-09, version 2.1.2* Cleaner Clean Up A Buch of Junk I was not Aware Of I am greatful It was Easy ### 5/5 — Friends *2025-04-08, version 2.1.2* Cleanup ### 5/5 — Cleaner *2025-04-05, version 2.1.2* Super excited ### 5/5 — Luis Manuel *2025-04-04, version 2.1.2* Lscgbjlcm13 ### 5/5 — Maria y Eliezer *2025-04-02, version 2.1.2* Lo mejor que e visto para la gloria de Dios ### 5/5 — Nicca *2025-03-26, version 2.1.2* Nicca ### 5/5 — Elogios *2025-03-23, version 2.1.2* Ojalá fuera más barato para barrer siempre ### 5/5 — ‼️THIS APP IS HORRIBLE. READ *2025-03-23* So, I downloaded this app thinking it would be free to use. The reviews are bots. I just voted this 5 stars so it doesn't randomly get deleted! You need to pay 8 DOLLARS A WEEK, NO REVIEWS OR DESCRIPTIONS MENTION THIS. DO. NIT. BUT. IT'S A DATA AND MONEY SCAM **Developer response:** Hello, our software supports free download and provides free functions, and advanced functions need to be paid for. In addition, we provide complete subscription agreement information in our software. Users can enjoy a three-day free trial after approving the subscription, and then the fee will be deducted. ## Most critical reviews (10 lowest-rated) ### 1/5 — UpCleaner *2025-07-03* I guess the up cleaner is OK. I just have a problem seeing where it’s beneficial for me. It did not clean up any extra videos or photos that I saw and nothing else seemed to be done. I hope this isn’t like all those other programs were once you do it for free they never let you unsubscribe so I really can’t give a five or three. I just give them one star that I used it. Frankly, it didn’t seem like a big deal! Curious if they keep this review around. ### 1/5 — I hate it 😡 *2025-05-15, version 2.1.3* It kept trying to make me pay it wasn't even helping like chicken cluk😡(I can't curse)anyways don't try ### 1/5 — Fast service *2025-05-04, version 2.1.3* I don’t like the way you snag people and don’t let us know how much it will cost us. Then when I find out is 8.99 you don’t say weekly or monthly or yearly. Can’t pay 8.99 a month ### 1/5 — LIES *2025-04-09, version 2.1.2* SAID FREE NOT FREE LIARS LIARS CANCEL ### 1/5 — Con *2025-03-31, version 2.1.2* Not free at all. Just another hoax app. ### 1/5 — Mentirosos *2025-03-26, version 2.1.2* Mentira para nada que es gratis. $8.99 semanal? Estafa total ### 1/5 — Ucut *2025-03-04, version 2.1.2* THIS APP IS THE WORST I HAVE TO PAY FOR IT NO NO NO I HAT EW ### 1/5 — Not free developers are liars *2025-02-20, version 2.1.2* Their ads claim this is free. It is not. Liars get 1 star Do not trust your data to liars! ### 1/5 — The advertising is a liar! This app is NOT free *2025-02-16, version 2.1.2* Why do so many storage space cleaning adverts lie to our faces saying FREE then we see it cost money after installing then opening the app? Uninstalled! ### 1/5 — Scam *2025-02-09, version 2.1.2* Not like the adds you have to pay it’s not free a complete scam ## Most praised reviews (10 highest-rated) ### 5/5 — It is not free *2025-06-29* People don’t get surprise if you get a monthly bill of $8.99 when you download the apps, Siri said is free but it is not. 🤨 **Developer response:** Hello, our software supports free download and provides free functions, and advanced functions need to be paid for. In addition, we provide complete subscription agreement information in our software. Users can enjoy a three-day free trial after approving the subscription, and then the fee will be deducted. ### 5/5 — Up cleaner: Clean Photo @ Video *2025-06-29* How do I turn it on, I’ve looked all around and can’t find the button. ### 5/5 — I love this cleaner! *2025-05-31* This is super user friendly with more features than detect and clean everything! From old apps to zip files! I am extremely happy! ### 5/5 — Works great! *2025-05-19* Allows visual of pictures before deleting. **Developer response:** Thanks a lot! ### 5/5 — From Angela P Stevens *2025-05-19, version 2.1.3* You do an excellent job. I will keep you on. Thank you. ### 5/5 — Limpieza *2025-05-17, version 2.1.3* Excelente trabajo 🙏🏻 ### 5/5 — No Stress *2025-05-16, version 2.1.3* Amazing ### 5/5 — Bueno *2025-05-15, version 2.1.3* 10 ### 5/5 — Good *2025-05-15, version 2.1.3* Good ### 5/5 — Good *2025-05-14, version 2.1.3* good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*