# Updater: Essential Moving App — user reviews > 123 indexed App Store user reviews of Updater by Updater Incorporated, rated 4.87/5 from 5,177 ratings. - Source: https://appshunter.io/ios/app/updater-essential-moving-app/id1613789699/reviews - App overview in markdown: https://appshunter.io/ios/app/updater-essential-moving-app/id1613789699.md - Rating breakdown: 5★ 4,606 · 4★ 197 · 3★ 26 · 2★ 8 · 1★ 91 ## What do users think of Updater? Overall sentiment: negative **Pros** - 👍 Convenient and easy to use - 🚀 Streamlines the moving process - 💡 Helpful checklist and reminders **Cons** - 🐛 Buggy and unreliable app - 🤖 Pushy and aggressive sales tactics - 🤔 Inaccurate information and service availability - 🔒 Privacy and security concerns - 💰 Overpriced services compared to direct providers **Commonly reported bugs** - Frequent login issues and app crashes - Incorrect address and service information - Inability to complete tasks and set up services **Most requested features** - Ability to cancel or modify services easily - Better integration with existing utility providers - More transparent and flexible pricing options ## Newest reviews (10 of 123) ### 2/5 — Additional login options *2026-05-14, version 2.0.0* Support login/signup with Google/apple. FaceID/Biometric login as well please. ### 5/5 — Great App!! *2026-01-22, version 2.0.0* Super user intuitive app with a lot of good information to help you you know manage all the moving parts of no pun intended moving so yeah, just another great tool provided by this property management company Fogelman ### 5/5 — Great app *2026-01-11, version 2.0.0* This app was recommended to us by our apartment complex’s management, and really made the move smoother since we weren’t sure exactly what needs to be updated prior to moving across the country! ### 5/5 — Wow *2025-12-09, version 2.0.0* This is how renting should’ve been along time ago ### 5/5 — Efficient *2025-11-26, version 2.0.0* Fast and sweet ### 4/5 — New *2025-10-27, version 1.27.0* Very straightforward and organized! ### 5/5 — Seamless *2025-10-07, version 1.27.0* They make every so simple in one app and seamless with what your property has to offer ### 5/5 — Updater IS Excellent *2025-09-20, version 1.27.0* I love the updater app it is so convenient to use to get all of your information in to the system fast 😃 ### 5/5 — Love it! *2025-09-11, version 1.27.0* This is making my move so much easier and helping me not to forget things as I prepare to move in ### 5/5 — Greatest App For Apartments *2025-08-06, version 1.27.0* This one of the easiest apps I have ever used for moving. It is literally on point with all your to-do applications. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible customer service *2026-06-28, version 2.0.0* I asked to speak to a customer service reps manager and she hung up on me. Completely unprofessional. ### 1/5 — Stupid App *2026-06-19, version 2.0.0* I don’t understand why this APP is doing AT&T self-installation service for me when moving to an apartment, clearly there is no att service box in the room, and I have to call att myself to schedule a technician. What a useless and misleading app. ### 1/5 — Scam *2026-06-18, version 2.0.0* I set up my move with this app and they confirmed everything, but then when I called the actual internet provider, nothing actually went through. This app is a scam ### 1/5 — It does nothing correctly *2026-04-11, version 2.0.0* USPS sent me a letter saying my application required additional verification two weeks after the updater application. Internet rate that updater showed was a lot lower than the actual and it became a small problem later, and the net connection work appointment I made via updater was actually not available and had to reschedule. Utilities section of updater said all done, but electricity even didn’t have account open. Most scary thing is, you have no idea what kind of agreement you made with who. No evidence, no contract in your hand. I prefer old fashion way. ### 1/5 — This App Sucks *2025-12-10, version 2.0.0* Supposed to transfer over services and failed to do so, resulting in me having to pay energy bills for an apartment that I don’t even live in anymore for 3 months. ### 1/5 — Unstable *2025-11-21, version 2.0.0* Whether on desktop or phone this app glitches out a bunch. I have to login 3-4 times for it to work. However, even after getting in I’ll still get logged out. Very much a pain rendering the app practically unusable. ### 1/5 — Don’t use!!! *2025-09-11, version 1.27.0* It will not work. I tried this app when I moved almost three months ago. My mail never got forwarded and still isn’t. This service doesn’t work and will make it exponentially more difficult to fix later. Do not use! Considering most reviews up top are 1 star, it also looks like this app floods the ratings with fake reviews. 4.9 stars, but I have to scroll down for days to find a single good review?? That doesn’t add up ### 1/5 — Horrible *2025-08-14, version 1.27.0* This was supposed to make my loving states easier. It was anything but easy. If you need service call the providers directly do not waste your time or energy on this service! ### 1/5 — Info was sold DO NOT FILL INFO *2025-06-22, version 1.27.0* I fell for it when I received an email in the middle of all my moving . So much going on I thought they were actually for my new apartment. Turns out I gave them all the info for where I’m moving . Saying “this is what’s required for # apartment” “internet “ and their choice of “renters insurance “ . New place already has internet included . ### 1/5 — Terrible *2025-05-13, version 1.27.0* Rates were more expensive than going direct. User support was worse than ordering directly from the services. ## Most praised reviews (10 highest-rated) ### 5/5 — 5 Stars *2026-08-11, version 2.0.0* This app is amazing and is making my moving experience so easy and less stressful! ### 5/5 — Updated *2026-07-17, version 2.0.0* Excellent ❤️ ### 5/5 — Super Easy! *2026-07-02, version 2.0.0* Convenient and Speed all in one place! ### 5/5 — Good *2026-06-02, version 2.0.0* Very simple and user friendly ### 5/5 — Great app *2026-05-21, version 2.0.0* This is my first time moving into an apartment. I was worried about not knowing how to do a lot of things like change my mailing address and bills and stuff. This app made this so easy and all in one place! ### 5/5 — Easy to use *2026-05-12, version 2.0.0* I love how this app makes it so easy and convenient to move! ### 5/5 — Love In *2026-04-28, version 2.0.0* The employees at the complex are so sweet and also go above and beyond to help. I could ask for a better experience. ### 5/5 — Resident *2026-04-11, version 2.0.0* Amazing app ### 5/5 — Onboarding *2026-04-07, version 2.0.0* Everything about the app isn’t half bad, the only issue I have is that the onboarding is kinda hard to navigate. ### 5/5 — Joshua M. *2026-02-20, version 2.0.0* Very fast, convenient, and easy to navigate 10/10 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*