# Updoc - Same-day Healthcare — Trusted Telehealth Platform

> Online telehealth platform connecting Australians with certified health practitioners for consultations. (iPhone/iPad app by Venture Startups Pty Ltd.)

- Source: https://appshunter.io/ios/app/updoc-same-day-healthcare/id6444691493 (this page in markdown: same URL + `.md`)
- Developer: [Venture Startups Pty Ltd](https://appshunter.io/developer/1656186719)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.60/5 from 14 App Store ratings · 268 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 40 MB
- Languages: American English
- Released: 2023-01-19
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/updoc-same-day-healthcare/id6444691493/reviews.md

## What is Updoc?

Updoc: Your Digital Health Partner

Discover a new era of healthcare with Updoc, the premier online health platform designed to bring Australian Health Practitioners right to your fingertips. Experience the future of medical consultations with confidentiality, convenience, and comprehensive care that over 200,000 Australians already trust.


Why Updoc?

Confidential Consultations: Engage in private health discussions with certified Australian Health Practitioners, ensuring your health information remains secure.

Effortless Access: Say goodbye to waiting rooms. Updoc offers immediate access to health care professionals, making quality healthcare accessible wherever you are.


Streamlined Process:

Submit Your Request: Begin with a concise medical questionnaire. It's quick, efficient, and designed to understand your needs within minutes.
Partner Doctor Review: Your dedicated Partner Practitioner meticulously reviews your request, ensuring a personalized health response.
Receive Your Care: Get tailored healthcare advice, prescriptions, and follow-up care, all through Updoc’s seamless digital platform.


Features:

User-Friendly Interface: Navigate easily through our app, designed for optimal user experience.
Comprehensive Health Services: From general consultations to specialized care, Updoc covers all aspects of your health.
Secure and Confidential: We prioritize your privacy with end-to-end encryption for all consultations and health records.


Join the Health Revolution:
Download Updoc today and embark on a journey to hassle-free healthcare. Because at Updoc, we believe accessing healthcare should be as simple as tapping a button.

## Key features

- Confidential online consultations
- Immediate access to health professionals
- Streamlined request and review process
- Secure health record management
- User-friendly interface
- Comprehensive health services

## What do users think of Updoc?

Overall sentiment: negative

**Pros**

- 🚀 Quick and easy
- 🚀 Efficient service
- 🚀 Convenient
- 🚀 Prompt response
- 🚀 Streamlined process
- 🚀 Brilliant
- 👍 Great communication
- 👍 Excellent service
- 👍 Reliable
- 👍 Helpful
- 👍 Cheerful and polite doctors

**Cons**

- 🐛 Buggy app
- 🐛 Difficult to navigate
- 🐛 Unreliable
- 🐛 Glitchy
- 🐛 Crashes
- 🔒 Poor customer support
- 🔒 Unresponsive to emails
- 🔒 No phone number for support
- 🔒 Lack of transparency
- 💰 Expensive
- 💰 Overcharging
- 💰 Subscription issues
- 💰 Predatory billing practices
- 🚫 Doctors not helpful or professional
- 🚫 Doctors refuse to provide service
- 🚫 Unable to get prescriptions or referrals

**Commonly reported bugs**

- App not working, blank screens
- Login issues
- Unable to cancel appointments or subscriptions
- Incorrect address information
- Delayed or missing pathology results
- Inconsistent service quality

**Most requested features**

- Improve app functionality and user experience
- Provide better customer support channels
- Increase transparency around pricing and subscriptions
- Improve reliability of service and follow-through on commitments

## Recent user reviews (10 of 268)

All indexed reviews: https://appshunter.io/ios/app/updoc-same-day-healthcare/id6444691493/reviews.md

### 5/5 — updoc

*2026-07-30, version 1.0.21*

great and fast

### 5/5 — Sick note

*2026-07-30, version 1.0.21*

I need a medical certificate for work. I answer a couple questions and have a sick note in a few minutes. Easier than trying to get into my GP

### 5/5 — Harry

*2026-07-28, version 1.0.21*

Awesome service

### 5/5 — Updoc

*2026-07-27, version 1.0.21*

Good

### 5/5 — Great

*2026-07-24, version 1.0.21*

I have always had the best experience.

### 5/5 — Great service.

*2026-07-24, version 1.0.21*

Fabulous work

### 1/5 — Total waste of time and money

*2026-07-23, version 1.0.21*

My GP is currently away and the practice have no available appointments. So i tried Updoc. I spoke to 3 different dr, each giving me a different diagnosis! I provided my normal meds which i needed scripts for and they could check on my health record, but still would not give. Very unprofessional. I took out a subscription and tried to cancel but it just says cant cancel at the moment. And they will not refund! Do not get this app!!!!

### 4/5 — Clearer subscriptions

*2026-07-23, version 1.0.21*

Make the subscription options clearer

### 5/5 — Sick leave

*2026-07-21, version 1.0.21*

Very fast and very easy

### 5/5 — Quick action

*2026-07-21, version 1.0.21*

Especially when you don’t have to see a doctor for common cold.

## Frequently asked questions about Updoc

### What is Updoc?

Updoc is an online health platform that connects Australians with certified Australian Health Practitioners for confidential and convenient medical consultations. It offers a streamlined process from submitting a health request to receiving tailored advice, prescriptions, and follow-up care.

### How does Updoc work?

You begin by submitting a concise medical questionnaire through the app. A dedicated Partner Practitioner then meticulously reviews your request to provide personalized healthcare advice, prescriptions, and follow-up care via Updoc's secure digital platform.

### Is Updoc free to use?

Based on the provided information, the app itself is free to download and use. The monetization model is listed as 'free', implying that the core service of connecting with practitioners is accessible without upfront cost to the user.

### What kind of health services does Updoc offer?

Updoc provides comprehensive health services, ranging from general consultations to specialized care. The platform ensures all consultations are secure and confidential, prioritizing user privacy with end-to-end encryption for health records.

### Who can use Updoc?

Updoc is designed for Australians seeking hassle-free healthcare. It is particularly beneficial for individuals who want immediate access to health professionals without the need for traditional waiting rooms, offering quality healthcare accessible from anywhere.

## Version history (last 5 releases)

### 1.0.21 — 2026-06-16

Update splash screen loading and minor bug fixes.

### 1.0.20 — 2026-05-18

Update for the app previews

### 1.0.19 — 2026-04-30

Fixed navigation issues for the app

### 1.0.18 — 2026-03-20

Fixed login without password where users weren't able to login via link sent to their email.

### 1.0.15 — 2025-11-21

Support natively google login

## Apps similar to Updoc

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [HotDoc](https://appshunter.io/ios/app/hotdoc/id757696633) | 4.5 (24) | Free | Medical |
| [Healthengine](https://appshunter.io/ios/app/healthengine/id498446578) | 4.8 (49) | Free | Medical |

## Related topics

[updoc](https://appshunter.io/ios/topics/updoc)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*