# UPExperience

> TCPA compliant business texting for real-time customer communication and engagement. (iPhone/iPad app by Flash of Genius, Incorporated.)

- Source: https://appshunter.io/ios/app/upexperience/id1439958667 (this page in markdown: same URL + `.md`)
- Developer: [Flash of Genius, Incorporated](https://appshunter.io/developer/1233866966)
- Category: Business, Productivity
- Price: Free
- Rating: 3.80/5 from 13 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 50 MB
- Released: 2020-02-27
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/upexperience/id1439958667/reviews.md

## What is UPExperience?

UpdatePromise powers more than 20,000 businesses today and is now available for Mac OS.  Consumers expect to be communicated with via SMS Text Messaging, UpdatePromise helps you meet that expectation through TCPA Compliant Business Texting solutions that have been proven by over 10 Million Consumer Connections. UpdatePromise communicates directly to your customers' cell phones without the need for them to install an app. And since more than 96% of text messages are opened within 90 seconds, you and your customers will be communicating in real time! Real time communications generate increased sales, higher customer satisfaction rates and Net Promoter Scores that build your brand and repeat customer base, further increasing your revenue and profits!

Instant notifications tell you when a customer responds to a text message, gives a negative survey or completed an online electronic signature or payment. The UpdatePromise Mac OS app is synced across your desktop and other mobile devices in real time so you never miss a message, alert or instant notification. Automated Messaging (On Integrated Systems)

## Key features

- TCPA Compliant Business Texting
- Real-time Customer Communication
- Instant Notifications
- Cross-device Syncing
- Automated Messaging

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/upexperience/id1439958667/reviews.md

### 1/5 — Terribly slow

*2025-10-28, version 1.10*

If you want your employees to become very in efficient and lose money, use this app.
I can’t say anything good about it it’s just really slow really slow and really slow and most of it doesn’t even work(that I know of)
it’ll definitely drain all your PC, cell phone and tablets resources causing them all to run extremely slow and drain battery’s 
I’m going to give it a F+

### 5/5 — Best Ever

*2021-05-04, version 1.102*

Great app love how simple it is to use.

## Frequently asked questions about UPExperience

### Does UPExperience require customers to install an app?

No, UPExperience communicates directly to customers' cell phones via SMS text messaging, eliminating the need for them to install any application.

### How does UPExperience ensure real-time communication?

With over 96% of text messages opened within 90 seconds, UPExperience facilitates real-time communication, leading to increased sales and customer satisfaction.

### What types of instant notifications does UPExperience provide?

UPExperience provides instant notifications for customer responses to text messages, negative survey feedback, completed online electronic signatures, and payments.

### Is UPExperience available on multiple devices?

Yes, the UPExperience Mac OS app is synced across your desktop and other mobile devices in real time, ensuring you never miss a message or alert.

### What is the age rating for UPExperience?

UPExperience has an age rating of 4+, making it suitable for a wide range of users and businesses.

### When was the latest version of UPExperience released?

The latest version of UPExperience, 1.10, was last updated on February 7, 2023.

### What is the user rating for UPExperience?

UPExperience has a user rating of 3.8 stars based on 13 ratings.

### Does UPExperience have ads?

No, UPExperience does not contain advertisements.

## Version history (last 5 releases)

### 1.10 — 2023-02-07

Bug fixes and optimizations

### 1.109 — 2023-02-06

Fixed a bug wherein duplicate messages from GloveBox would appear in promise transcripts
Fixed a bug wherein text would overflow input fields in MPI forms
Fixed a bug wherein the Alfa Romeo logo was not appearing properly 
Added new MPI form for Genesis

### 1.108 — 2021-10-07

Fixed technician notes not appearing in the correct location in the UpdatePromise portal

### 1.107 — 2021-08-20

Fixed an issue with the Lexus MPI form not displaying input fields for tires and brakes.

### 1.106 — 2021-05-04

Fixed a bug with rear brakes on Kia MPI form

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| [Captivated Texting](https://appshunter.io/ios/app/captivated-texting/id1182236951) | 3.6 (17) | Free | Business |

## More apps by Flash of Genius, Incorporated

- [UpdatePromise Scan](https://appshunter.io/ios/app/updatepromise-scan/id1555354529)
- [UpdatePromise App](https://appshunter.io/ios/app/updatepromise-app/id1658673947)

All apps by Flash of Genius, Incorporated: https://appshunter.io/developer/1233866966

## Related topics

[upexperience](https://appshunter.io/ios/topics/upexperience) · [update promise](https://appshunter.io/ios/topics/update-promise)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*